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Hótel Ísland Comfort – Avis

3 out of 5
Hótel Ísland Comfort
Hlíðasmári 13, Kópavogur

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 222 avis sur 529." "
Note de 8 – Bien, d’après 232 avis sur 529." "
Note de 6 – Acceptable, d’après 56 avis sur 529." "
Note de 4 – Médiocre, d’après 10 avis sur 529." "
Note de 2 – Terrible, d’après 9 avis sur 529." "

9,0/10

Propreté

8,8/10

Service et personnel

8,0/10

Commodités

8,4/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Arnaud

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super emplacement et proche des zones pour les aurores boréales et autres.
Hótel Ísland Comfort Team a répondu le 27 mars 2024
Dear Arnau,Thank you for taking the time to leave such a wonderful review about your recent stay at our Hotel.We are absolutely thrilled to hear that you had an excellent experience, and we truly appreciate your kind words.We can’t wait to welcome you back on your next visit. Your return is the best compliment we can receive, and we are here to make your future stays even more enjoyable.Thank you for choosing Hótel Ísland Comfort.Best regards,

8/10 – Bien

fernando

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Anne

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent!
Séjour de 1 nuit en septembre 2023
Hótel Ísland Comfort Team a répondu le 24 oct. 2023
Dear Anne,Thank you for taking the time to leave a positive review. It is delightful to hear that you enjoyed during your stay at our Hotel and we truly appreciate your kind words.Your satisfaction is our top priority, and we look forward to welcoming you back on your future visits to ensure that your experiences continue to be excellent in every way.Thank you for choosing Hótel Ísland Comfort.Best regards,Hótel Ísland Comfort Team

8/10 – Bien

Christian

Points forts : Propreté, service et personnel
Séjour de 1 nuit en février 2023
Front Desk Team a répondu le 6 mars 2023
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. We look forward having you again in the future. Best Regards, Front Desk TeamHótel Ísland Comfort

10/10 – Excellent

Diana

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2022
Front Desk Team a répondu le 21 juin 2023
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. We look forward having you again in the future.

8/10 – Bien

Thierry

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2019
Reception a répondu le 27 juill. 2019
Thank you for your feedback, we hope you had a pleasant stay

6/10 – Acceptable

David, Canada

Points forts : Propreté, service et personnel
Vraiment très bruyant, proximité de l’autoroute. Il y avait de fort vent et on entendait le systeme de ventilation de la salle de bain siffler.
Séjour de 1 nuit en octobre 2018
Front desk a répondu le 21 oct. 2018
Thank you for staying with us. We appreciate your feedback!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en août 2018
Front desk a répondu le 2 sept. 2018
Thank you for staying with us! We appreciate your feedback!

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
On n'y retourne pas
L'hôtel est mal insonorisé. Un conseil demander une chambre au dernier étage. Comme ça vous aurez que le bruit de l'autoroute... L'hôtel est à 15 minutes du centre-ville en voiture.
Séjour de 1 nuit en août 2018
Front desk a répondu le 30 août 2018
Thank you for staying with us. We appreciated you feedback! Regarding to the issue with soundproof from highway, we have addressed this matter with our maintenance. We hope to welcome you again the future. Best regards!

6/10 – Acceptable

Valérie

Points forts : Service et personnel, confort de la chambre
Dernière nuit de notre séjour.Chambre confortable mais peu équipée ne correspondant pas au descriptif de la réservation Environnement bruyant .Petit déjeuner simple mais suffisant
Reception a répondu le 8 mai 2018
Thanks for staying with us. We appreciate your feedback! We apologize for not being able to accommodate all your requests and we were fully booked for that period.

8/10 – Bien

Vicky, Montreal (Canada)

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Helpful and convenient
The staff nicely offer a room before the check in after learning our plane was cancelled. The pictures do not reflect well the rooms : it is way better !
Séjour de 1 nuit en février 2018
Reception a répondu le 15 avr. 2018
Thanks for staying with us. We appreciate your feedback!

8/10 – Bien

LC, MTL

Points forts : Propreté, service et personnel et confort de la chambre.
nous sommes satisfait de notre chambre le seul inconvénient étant que l'on entend les voitures qui passent ( ce qui n'était pas si pire car il n'y a pas bcp de voiture) et la toilette sentait vraiment mauvais mais c'est à cause du phosphate dans l'eau. Le lit super confortable et très bon déjeuner inclut dans le prix ce qui vaut la peine en islande car la nourriture est très chère.
Séjour de 1 nuit en octobre 2017
Reception a répondu le 9 déc. 2017
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Patrick

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Aurores boréales
Odeur de souffre dès qu'on utilise eau chaude et très mauvaise isolation de la chambre face à la route. Mais on a vu des aurores boréales de la fenêtre !!!
Séjour de 5 nuits en octobre 2017
Thanks for staying with us. We appreciate your feedback! Regarding to the insulation of the room, we have addressed this matter to our maintenance department.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Propre et facile d accès
À proximité du centre commercial et 10 mn du centre-ville. Environ 45 mn de l aéroport et facile d accès
Reception a répondu le 8 mai 2018
Thanks for staying with us. We appreciate your feedback!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bon hôtel. Le personnel est très accueillant et très conciliant. Le petit hic est qu'il est excentré
Reception a répondu le 8 mai 2018
Thanks for staying with us. We appreciate your feedback!

8/10 – Bien

jean-francois, Toulouse

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
bon rapport qualité/prix pour un voyage d'affaire
très bon accueil, personnel très aimable et parlant parfaitement anglais. L'hotel est un peu excentré mais de bon rapport qualité/prix pour un voyage d'affaire ou un court séjour.
Reception a répondu le 8 mai 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Jennifer

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice property, very clean
Séjour de 1 nuit en mars 2024
Hótel Ísland Comfort Team a répondu le 18 mars 2024
Dear Jennifer,Thank you for taking the time to leave such a wonderful review about your recent stay at our Hotel.We are absolutely thrilled to hear that you had an excellent experience.Thank you for choosing Hótel Ísland Comfort.Best regards,

10/10 – Excellent

YOON DO

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice s5affs
Séjour de 1 nuit en mars 2024
Hótel Ísland Comfort Team a répondu le 18 mars 2024
Dear Yoon Do,Thank you for taking the time to leave such a wonderful review about your recent stay at our Hotel.We are absolutely thrilled to hear that you had an excellent experience.Thank you for choosing Hótel Ísland Comfort.Best regards,

2/10 – Terrible

Yvonne

Rate advertised did not include “non-refundable” and even though we cancelled days in advance we still were denied a refund.
Séjour de 6 nuits en décembre 2023
Hótel Ísland Comfort Team a répondu le 23 févr. 2024
Thank you for taking time to share your feedback following your recent stay at our Hotel. We appreciate your comment.We do apologize for the issue you encountered. Your feedback is important to us, and we take matters like this seriously. Rest assured that we will investigate and address the concern to ensure it does not affect the comfort of our future guests. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Thank you for choosing Hótel Ísland Comfort.Best regards,Hótel Ísland Comfort Team

8/10 – Bien

Edina

Séjour de 5 nuits en décembre 2023
Hótel Ísland Comfort Team a répondu le 23 févr. 2024
Dear Edina,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great experience during your stay at Hótel Ísland Comfort. If you have any suggestions or further feedback to help us enhance your future stay, please don’t hesitate to share. We hope to have the opportunity to welcome you back in the future.Thank you for choosing Hótel Ísland Comfort.Best regards,

8/10 – Bien

Smari

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Hótel Ísland Comfort Team a répondu le 23 févr. 2024
Dear Smari,,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great experience during your stay at Hótel Ísland Comfort. If you have any suggestions or further feedback to help us enhance your future stay, please don’t hesitate to share. We hope to have the opportunity to welcome you back in the future.Thank you for choosing Hótel Ísland Comfort.Best regards,

10/10 – Excellent

catalin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en décembre 2023
Hótel Ísland Comfort Team a répondu le 14 févr. 2024
Dear Catalin, Thank you for taking the time to leave a positive review. It is delightful to hear that you enjoyed during your stay at our Hotel and we truly appreciate your kind words.Your satisfaction is our top priority, and we look forward to welcoming you back on your future visits to ensure that your experiences continue to be excellent in every way.Thank you for choosing Hótel Ísland Comfort.Best regards,

10/10 – Excellent

Jack

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
After a stay in downtown Reykjavik, where parking was a struggle after every outing... we chose to find a hotel with free parking for our 2nd Icelandic stopover. Nice quiet twin room with generous bath & walk-in shower. Easy drive to town, NW for sightseeing, or E to airport. 24/7 desk opened the bar for consolation drink when we struck out with Northern lights and returned after midnight. Breakfast buffet was reasonably priced and adequate, not noteworthy.
Séjour de 2 nuits en décembre 2023
Hótel Ísland Comfort Team a répondu le 28 déc. 2023
Dear Jack,Thank you for taking the time to leave a positive review. It is delightful to hear that you enjoyed during your stay at our Hotel and we truly appreciate your kind words.Your satisfaction is our top priority, and we look forward to welcoming you back on your future visits to ensure that your experiences continue to be excellent in every way.Thank you for choosing Hótel Ísland Comfort.Best regards,Hótel Ísland Comfort Team

10/10 – Excellent

Ryan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Extremely good staff
We enjoyed our stay very much. The front desk staff was the most helpful and friendly of any hotel I’ve ever stayed. They were like a personal concierge. They called for transportation and made numerous recommendations for food and activities. They were also happy to answer our many questions.
Séjour de 2 nuits en décembre 2023
Hótel Ísland Comfort Team a répondu le 24 déc. 2023
Dear Ryan,Thank you for taking the time to leave a positive review. It is delightful to hear that you enjoyed during your stay at our Hotel and we truly appreciate your kind words.Your satisfaction is our top priority, and we look forward to welcoming you back on your future visits to ensure that your experiences continue to be excellent in every way.Thank you for choosing Hótel Ísland Comfort.Best regards,Hótel Ísland Comfort Team

10/10 – Excellent

Atli

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Njall

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023

6/10 – Acceptable

peter

Séjour de 3 nuits en novembre 2023

2/10 – Terrible

Anni Sigrun

Séjour de 4 nuits en novembre 2023

10/10 – Excellent

Mauricio

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
location
Séjour de 1 nuit en novembre 2023

6/10 – Acceptable

Johann

Séjour de 1 nuit en novembre 2023

8/10 – Bien

Högni Elfar

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023

8/10 – Bien

Nicole

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Ordentliches sauberes Stadthotel mit anständigem Frühstück.
Séjour de 2 nuits en octobre 2023
Hótel Ísland Comfort Team a répondu le 18 nov. 2023
Dear Nicole,We truly appreciate you taking time to share your thoughts on your stay at our Hotel. We value your feedback and are glad to hear that you found your stay satisfactory.We are always striving to enhance our services and provide exceptional experiences for our guests. We hope to have the pleasure of hosting you again in the future.Thank you for choosing Hótel Ísland Comfort.Best regards,Hótel Ísland Comfort Team

10/10 – Excellent

Fanney

Séjour de 1 nuit en octobre 2023

8/10 – Bien

Atli

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Elbert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Nicole Catherine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff here are amazing! Very accomidating and happy to help. Facilities are a little noisy, but no worse than any hotel by a highway.
Séjour de 1 nuit en octobre 2023
Hótel Ísland Comfort Team a répondu le 24 oct. 2023
Dear Nicole,Thank you for taking the time to leave a positive review. It is delightful to hear that you enjoyed during your stay at our Hotel and we truly appreciate your kind words.Your satisfaction is our top priority, and we look forward to welcoming you back on your future visits to ensure that your experiences continue to be excellent in every way.Thank you for choosing Hótel Ísland Comfort.Best regards,Hótel Ísland Comfort Team

10/10 – Excellent

Varun

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pros: big room, cheap, very nice and helpful staff Cons: not super close to the city center, the shower was okayish Overall: excellent, highly recommended if you have a car
Séjour de 1 nuit en octobre 2023
Hótel Ísland Comfort Team a répondu le 24 oct. 2023
Dear Varun,We truly appreciate you taking time to share your thoughts on your stay at our Hotel. We value your feedback and are glad to hear that you had a great time during your stay.We are always striving to enhance our services and provide exceptional experiences for our guests. We hope to have the pleasure of hosting you again in the future.Thank you for choosing Hótel Ísland Comfort.Best regards,Hótel Ísland Comfort Team

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Comfortable and good service
Room was clean and comfortable. It was small but that is usually the norm in Iceland, and the room had all I needed so nothing to complain. Free parking, convenient location for those with cars. 24hrs front desk which is appreciated, service was very good and breakfast had a good selection. I will definitely come back
Séjour de 2 nuits en octobre 2023
Hótel Ísland Comfort Team a répondu le 24 oct. 2023
Dear guest,We truly appreciate you taking time to share your thoughts on your stay at our Hotel. We value your feedback and are glad to hear that you had a great time during your stay.We are always striving to enhance our services and provide exceptional experiences for our guests. We hope to have the pleasure of hosting you again in the future.Thank you for choosing Hótel Ísland Comfort.Best regards,Hótel Ísland Comfort Team

8/10 – Bien

Jon Karl

Séjour de 1 nuit en octobre 2023

6/10 – Acceptable

Matt

Points forts : Propreté, état et installations de l’hébergement
Close by a good pizza place, other than that just your average hotel
Séjour de 2 nuits en octobre 2023
Hótel Ísland Comfort Team a répondu le 24 oct. 2023
Dear Matt,We truly appreciate you taking time to share your thoughts on your stay at our Hotel. We value your feedback and are glad to hear that you found your stay satisfactory.We are always striving to enhance our services and provide exceptional experiences for our guests. We hope to have the pleasure of hosting you again in the future.Thank you for choosing Hótel Ísland Comfort.Best regards,Hótel Ísland Comfort Team

8/10 – Bien

Kylie

Voyage en groupe
Points forts : Service et personnel
Bed & pillows are bit soft. In-room amenities are dated. Heat is sufficient. Basic cleanliness met.
Séjour de 1 nuit en octobre 2023
Hótel Ísland Comfort Team a répondu le 24 oct. 2023
Dear Kylie,We truly appreciate you taking time to share your thoughts on your stay at our Hotel. We value your feedback and are glad to hear that you found your stay satisfactory.We are always striving to enhance our services and provide exceptional experiences for our guests. We hope to have the pleasure of hosting you again in the future.Thank you for choosing Hótel Ísland Comfort.Best regards,Hótel Ísland Comfort Team

8/10 – Bien

Gayleen

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
We were a little surprised at how outdated the room was. It seemed clean, but all the furniture and fixtures were very old. There was a pipe sort of thing protruding from the wall in the bathroom that they had wrapped with duct tape. Breakfast was really good! The staff was nice.
Séjour de 1 nuit en octobre 2023
Hótel Ísland Comfort Team a répondu le 24 oct. 2023
Dear Gayleen,Thank you for taking time to share your feedback following your recent stay at our Hotel. We appreciate your comment.We do apologize for the issue you encountered. Your feedback is important to us, and we take matters like this seriously. Rest assured that we will investigate and address the concern to ensure it does not affect the comfort of our future guests. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Thank you for choosing Hótel Ísland Comfort.Best regards,Hótel Ísland Comfort Team

10/10 – Excellent

Gudrun

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2023

10/10 – Excellent

JAEUNG

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Shin Yin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room is spacious, clean and comfortable. Free car park on site. It’s a good place to stay if you have a car and want a bigger room with free car park compared to P1 zone accommodation. It’s common to have water with sulphur in Iceland.
Séjour de 1 nuit en septembre 2023
Hótel Ísland Comfort Team a répondu le 24 oct. 2023
Dear Shin,Thank you for taking the time to leave a positive review. It is delightful to hear that you enjoyed during your stay at our Hotel and we truly appreciate your kind words.Your satisfaction is our top priority, and we look forward to welcoming you back on your future visits to ensure that your experiences continue to be excellent in every way.Thank you for choosing Hótel Ísland Comfort.Best regards,Hótel Ísland Comfort Team

10/10 – Excellent

Dagný

Séjour de 1 nuit en septembre 2023

8/10 – Bien

Tor

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Greit hotell
Enkelt og greit hotellmedlemmer enkel og grei frokost. Hyggelig betjening.
Séjour de 4 nuits en septembre 2023
Hótel Ísland Comfort Team a répondu le 24 oct. 2023
Dear Tor,Thank you for taking the time to leave a positive review. It is delightful to hear that you enjoyed during your stay at our Hotel and we truly appreciate your kind words.Your satisfaction is our top priority, and we look forward to welcoming you back on your future visits to ensure that your experiences continue to be excellent in every way.Thank you for choosing Hótel Ísland Comfort.Best regards,Hótel Ísland Comfort Team

10/10 – Excellent

Björn Sigurður

Séjour de 2 nuits en août 2023

4/10 – Médiocre

Þorsteinn

Séjour de 1 nuit en septembre 2023

8/10 – Bien

Valerie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
.
Séjour de 1 nuit en septembre 2023