"We arrived early, and the reception kindly stored our luggage. The hotel and reception area were quite impressive, decorated with paintings and had a British colonial style. It seemed like it a popular site for weddings and conferences. Notable was a chapel replica located on the 22nd floor (the reception level) ideal for wedding ceremonies. The hotel is conveniently connected to the underground station and Namba Walk shopping street. Inside the building, there is a Family Mart store as well as a large grocery store linked to the station.
Compared to other hotels in Japan, this one had the largest room size. The AC and wi-fi worked well. Breakfast was on 23rd floor in a large fancy reception room and had a city view. The breakfast was OK for us, while the foods were well labeled, due to dietary restrictions we weren’t able to eat majority of the foods, and there were relatively few alternative choices. They did have an ice cream machine though.
The hotel did not have laundry machines, but laundry services was available, which we did not use.
The airport limousine bus is easily accessible from the OCAT building adjacent to the hotel, and tickets can be purchased on the day of travel at the bus departure location easily. Reception can provide information. Travel time to Kansai International Airport is approximately an hour. We recommend this hotel and would stay here again."