Ratings based on 197 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveller from Minneapolis

Did not get an accessible room

Posted 5-Jul-2017
Pros: Nice hotel, clean comfortable rooms, helpful staff
Cons: Check on special requests!
Location: Close to Kankakee Community College, right next to a Wal-Mart and convenient to restaurants and a gas station.
We have stayed here several times, and have always been very happy with the facility and friendly staff, but this time they missed our request for a wheelchair accessible room, and were not able to fulfill it at the time we checked in. We had to waste half a day waiting for the correct room to be cleaned and moving our stuff from one room to another.
1 out of 5
by A verified traveller from indianapolis

Stay away!

Posted 2-Jul-2017
This hotel is nasty! I chose it due to the location-close to the highway and our late night arrival. However the floors were dirty, room air condition vents had nevet been cleaned; bed was uncomfortable, pool was disgusting. STAY AWAY!
4 out of 5
by Shane

This traveller left a rating score only Posted 12-May-2017 on Hotels
1 out of 5
by Lisa

Posted 1-May-2017 on Hotels
Awful!!!! We are done with Hilton!!!! This is the 3 rd time we have had an awful experience at this Hilton. Our first room was leaking... we were told they would bring us some towels and give us half off!!!! Excuse me.... send maintenance.... move us. We were told they did not have another room , the minute we start calling around they have a room . Our new room smelled musty... mold on the bath tub.. curtains did not close. No parking... we had to park in the back... in the dark... pouring rain... walk all the way around to the front!!! Ridiculous !!! Done
5 out of 5
by Dale

This traveller left a rating score only Posted 21-Apr-2017 on Hotels
4 out of 5
by donna

This traveller left a rating score only Posted 20-Apr-2017 on Hotels
4 out of 5
by Terrance

This traveller left a rating score only Posted 9-Apr-2017 on Hotels
4 out of 5
for Everyone
by A verified traveller

Convenient to downtown Kankakee and nice hotel

Posted 8-Apr-2017
Cons: I did not receive housekeeping service, but that was OK. I went to the front desk and get what I needed, which was coffee pods
There are not a lot of Hotels to choose from in kankakee, but this one was very nice, nice rooms and fitness center. Easy drive to downtown Kankakee, and near a Walmart if that is important
4 out of 5
by Matt

Helpful staff and clean rooms

Posted 19-Mar-2017 on Hotels
Friendly staff and very helpful. Room was clean and well kept. Bed was a little too firm. Breakfast was great and staff bent over backwards to make sure all request from several people were met. Location is about 2 miles south of Kankakee but close to I-57.
1 out of 5
by Mary

This traveller left a rating score only Posted 12-Mar-2017 on Hotels