When we first arrived, we were told the pool was closed for the entire month. We would have never booked this hotel if we had known this ahead of time. Our son wanted to swim, so we booked one with a pool. We got to the room to find two double beds that looked like a twin, my husband and I had share it and it was horrible. I asked about 2 queens, she said they didn't have any.....I went to use the toilet, it didn't flush, so I called maintenance. The maintenance guy just came and flushed it several times and it was loud and continued to run, then said it was fixed. It did this several more times during our trip. The main light for the light switch burned out, so we had no light, when I called to get that fixed,they acted like it was a total inconvenience because their maintenance guy had already left. An hour later he came to fix it and he dropped the light bulb and it shattered in our room.