Find Hotels by Independent in Joelton

"I like the place was maintained but the customer service was very very poor.I booked my room two weeks before my trip .I arrived late and tired and I tried check in the receptionist told me that the general manager exchanged my king bed room two 2 queen bed room. When I expressed myself she told me that I should cancel my reservation and go look for another hotel or I accepted the 2 queens bed room two.My wife was frustrated after few hours long trip.It was not fair. No trash bags in the room.Very poor management.I regretted booking there .It was last time booking from this hotel ."

"Good breakfast…clean room"

"We had incredible stay! Would stay there again!"

"We would never choose this hotel again! The location was great but the stay itself was poor. We were put in a handicapped room, which was not requested. The shower configuration was such that the water sprayed all over the bathroom floor. The shower curtain did not reach the very short curb, and there was no way to keep the floor dry. We had to dry the floor after every shower, rendering our towels unusable, however they don’t clean your room…EVER! So every day we would have to go by the desk for fresh towels and coffee pods. In addition, the bathroom faucet was small and set very close to the edge of the sink so it was difficult for my husband to get his hands under the running water. Poor design. The lighting in the bathroom was very dim as well. The trash was never emptied and the dirty towels just piled up. We told the desk that some coffee had been spilled in the sheets, but no one came to change them. A few good things…the bed was comfy and the breakfasts were good and plentiful. But overall, the lack of housekeeping makes me understand why Airbnbs are so popular."

"It was a decent place to sleep for the night, but I doubt I will be staying there again. The walls were thin, you could hear people walking around heavily upstaira, the rooms have outside doors, so you can hear everything going on in the parking lot, the showers didn’t drain very well, the sink faucet didn’t produce a straight stream of water, and the mini fridge was loud. It was very clean, however, and I slept mostly comfortably. That was really my goal for the night anyway. "

"Amazing hotel with a nice size room . Great location close to downtown Broadway. Staff were so nice and very helpful. Will stay here again "

"Great staff, rooms are clean, always so very helpful, and so very friendly thank you I can’t wait to return. Rm 416"

"Be prepared to pay $50 a night for parking. No real amenities. (No pool, just restaurants). Decent place to stay, looks modern, but I would've stayed at their sister hotel downtown for free parking at almost the same price."

"breakfast was amazing. free drinks at 5 and food. i loved the pool area and how you could order right there and never leave your chair"