Find Hotels by Independent in Jerico Springs

"No customer service, awful"

"Room was clean. Staff was pleasant. "

"If I could rate it zero stars, I would. I have never had such a horrible experience before. Upon arrival, I was already hesitant due to the junk next door (directly next to the driveway) and the nonstop barking dogs. Tried to brush it off. Went into the home immediately hit with the smell of mold trying to be covered by an enormous amount of air freshener. Upon walkthrough, I and my friend almost fell through the living room floor. It was rotted and falling in. I contacted the host and asked if they were aware of the living room floor. I was met with a hostile reply of something along the lines of the floor is fine if you don't like it stay somewhere else. I then replied and asked for them to contact me as the floor was not fine. The host then told me she has video of me jumping on the rotted floor. I was not jumping and have video and photo proof of everything I claimed. I contacted customer service and the host had to refund me after fighting me on it and it getting escalated to the care team. She ruined my birtbday weekend by lying and threatening me. Not only is the host unprofessional and rude, the house is unsafe. Highly recommend avoiding this home and host. "

"This home was wonderful!! Exceptionally clean… well-stocked kitchen… comfortable beds and pillows… We didn’t lack for anything. The host was very responsive and easy to communicate with. I would highly recommend staying here!!!"

"I wish the breakfast room would offer cold options for early departure, such as, yogurt, bagel, sweet roll. We needed to be on the road by 6, and you don't have anything out until 7."

" Not open yet. Brrr!"

"One of the all time best properties you will ever stay at. This home is so well laid out and appointed for an amazing getaway. Large enough for a family but was intimate enough for my wife and I to feel special. Fire pit makes for some fun nights of stars and music."

"This is a great place to stay country setting kinda reminded me of the old day like little house on the prairie we will be staying there agean this summer great people we had storms and they told us where to go so that was great."

"What a wonderful find! The location is perfect with close proximity to the lake! "