Indoor pool, seasonal outdoor pool, sun loungers
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Reviews of Americas Best Value Inn & Suites Hyannis Cape Cod

2 out of 5
Americas Best Value Inn & Suites Hyannis Cape Cod
206 Main St, Hyannis, MA

Reviews

7.4

Good

Rating 10 - Excellent. 238 out of 1003 reviews" "
Rating 8 - Good. 361 out of 1003 reviews" "
Rating 6 - Okay. 238 out of 1003 reviews" "
Rating 4 - Poor. 104 out of 1003 reviews" "
Rating 2 - Terrible. 62 out of 1003 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

8/10 Good

Clint

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was close to the main shopping area.
Stayed 3 nights in May 2024

6/10 Okay

Aleksandar

Liked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Esteban, Hudson

Travelled with partner
Liked: Staff & service
Disliked: Amenities
It was a good place to stay for a night but 1 ice machine, that you had to walk the whole property if you were at the end.
Stayed 1 night in May 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 2 nights in Apr 2024

10/10 Excellent

Dedrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!!!
My kids and I had a great time!!! Very clean and great customer service.we will be stayin again!!!
Stayed 3 nights in Jul 2023

6/10 Okay

Nicholas

Liked: Cleanliness
Convenient to island transportation. Basic, no frills, price performer. If you just need a place to stay after a long trip, and then catch the boat to one of the islands, this is ok.
Stayed 1 night in Oct 2023
Response from Steve C. on Oct 26, 2023
Our team always strives to provide the cleanest accommodations possible, so it's unfortunate to hear that this wasn't reflected during your visit. We will be sure to look into all your comments further and make improvements for the future. Thank you, and we hope you will consider giving us another chance at some point soon.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and clean
Stayed 1 night in Oct 2023
Response from Alan C. on Oct 26, 2023
Thank you for your review. We hope to see you again in the near future.

6/10 Okay

hugues

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, room comfort
Getaway
check in went smoothly. Room was comfortable, but a little dared. Was disappointed that there was no microwave in the room. There were other rooms that did have one.
Stayed 4 nights in Oct 2023

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Oct 2023

2/10 Terrible

Celia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FILTHY, DISGUSTING DUMP!!
This motel had NOTHING good about it. I was horrified by what we booked. I paid ahead for 3 nights and left at daylight the next morning. It was FILTHY, smelled of dog urine (Spots all over the carpet). It was filled with people living at the motel, kitchen tables outside that they were smoking and drinking at. There was a fight outside our door at around 2am. I was TERRIFIED and hope that no one stays at this place.
Stayed 3 nights in Oct 2023
Response from Steve C. on Oct 26, 2023
Our team always strives to provide the cleanest accommodations possible, so it's unfortunate to hear that this wasn't reflected during your visit. We will be sure to look into all your comments further and make improvements for the future. Thank you, and we hope you will consider giving us another chance at some point soon.

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Photo Shop VS Reality
Stayed 2 nights in Oct 2023
Response from Alan C. on Oct 26, 2023
We apologize we do not meet your expectations. We will be renovating soon so please keep us in mind next time you are in town. Thank you.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Jerry

Travelled with family
Liked: Property conditions & facilities
Quick check in
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
It’s a trap house and it smells like piss
Stayed 5 nights in Sep 2023
Response from Steve C. on Sep 29, 2023
Our team always strives to provide the cleanest accommodations possible, so it's unfortunate to hear that this wasn't reflected during your visit. We will be sure to look into all your comments further and make improvements for the future. Thank you, and we hope you will consider giving us another chance at some point soon.

6/10 Okay

Jerome

Old run down need upgrade
Stayed 1 night in Sep 2023
Response from Steve C. on Sep 29, 2023
Our team always strives to provide the cleanest accommodations possible, so it's unfortunate to hear that this wasn't reflected during your visit. We will be sure to look into all your comments further and make improvements for the future. Thank you, and we hope you will consider giving us another chance at some point soon.

8/10 Good

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Teresa

Stayed 2 nights in Sep 2023

2/10 Terrible

Kerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book another hotel!!!
They say no pets, we saw people with dogs on premises. The room smelled like a wet stinky dog. There were stains on bedding and did not look clean. We drove 8 hours to get to this?! I was overwhelmed, we went to CVS for cleaning supplies and air fresheners. However, Hotels.com rep got them to reimburse next 2 nights and we moved hotels.
Stayed 3 nights in Sep 2023
Response from Alan C. on Sep 29, 2023
Our team always strives to provide the cleanest accommodations possible, so it's unfortunate to hear that this wasn't reflected during your visit. We will be sure to look into all your comments further and make improvements for the future. Thank you, and we hope you will consider giving us another chance at some point soon.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met Expectations
I wanted a reasonably priced place to stay that was clean with a pool, and this fit the bill. It was not fancy or totally updated, but it was very clean with an indoor and outdoor pool that are actually heated. It is near everything in Hyannis and the desk staff were very nice. A continental breakfast would be nice, but for the price, this is indeed a very good value. Will return.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very affordable, clean, comfortable bed, roomy and nice staff. No extra frills but would definitely stay there again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jeane

Stayed 2 nights in Sep 2023

6/10 Okay

Nathan

Travelled with partner
Liked: Staff & service, amenities
I didn't realize the lobby closed at 11:30 pm. We didn't arrive until 2:30 am and had to find a different hotel.
Stayed 2 nights in Sep 2023
Response from Alan C. on Sep 29, 2023
Our team always strives to provide the cleanest accommodations possible, so it's unfortunate to hear that this wasn't reflected during your visit. We will be sure to look into all your comments further and make improvements for the future. Thank you, and we hope you will consider giving us another chance at some point soon.

10/10 Excellent

Goce

Stayed 1 night in Sep 2023

6/10 Okay

Maureen

Travelled with family
Liked: Cleanliness, staff & service
It was just ok
It was comfortable enough. The beds were hard but the ac was nice. For the price though at almost $200 a night I was expecting better. The parking lot was loud with people and it felt a little scary at night. On check out day I felt like we were being rushed with housekeeping knocking on our door 3 different times. They brought us clean towels right away when asked and were friendly. I was just expecting more for that price.
Stayed 2 nights in Aug 2023
Response from Steve C. on Sep 29, 2023
Our team always strives to provide the cleanest accommodations possible, so it's unfortunate to hear that this wasn't reflected during your visit. We will be sure to look into all your comments further and make improvements for the future. Thank you, and we hope you will consider giving us another chance at some point soon.

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how fast it was to main st and able to do some shopping and grab a bite to eat.
Stayed 1 night in Aug 2023

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is within walking distance of the harbor and several restaurants. There were some unsavory characters hanging around the mini mart next door.

6/10 Okay

Annie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the convenience but hated how there was bad reception and the wifi did not reach the room.
Stayed 3 nights in Aug 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in Hyannis!
Very clean, well located.
Stayed 3 nights in Aug 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to waterfront.
Stayed 2 nights in Aug 2023

10/10 Excellent

Vanessa L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place, waking distance to downtown Hyannis, clean room and nice pool
Stayed 2 nights in Aug 2023

8/10 Good

Shawn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I booked on line and picture's looked good, the hotel is older, but rooms were clean and both indoor/outdoor pools were clean. The staff was pleasant and walkable to downtown dining.
Stayed 1 night in Aug 2023

10/10 Excellent

Angela, Dayville

Travelled with family
Liked: Property conditions & facilities
Me my mother my son and his gf stayed here for 3 nights . The rooms were clean beds were comfortable and the staff were so very present . It could use some updating but it’s nice and cozy. The pools felt great and were clean and the coffee was awesome
Stayed 3 nights in Aug 2023

6/10 Okay

Sonia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Colleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2023

6/10 Okay

Barbara

Travelled with family
Disliked: Property conditions & facilities
Nice location but owners should upgrade many facilities.
Stayed 7 nights in Jul 2023

8/10 Good

Lori

Liked: Staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

4/10 Poor

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great motel for the price. Won’t find much better in the mid-cape for the price, however, the area around the hotel is sketchy. Lots of homeless. Not the motels issue more of a town issue. Just a mile and a half away from what is known as “The Triangle or The Wedge of Hyannis”.
Stayed 4 nights in Jul 2023
Response from General Manager on Aug 3, 2023
Dear Tracy,We appreciate knowing that you enjoyed your stay with us. It is our goal to deliver great value to our guests. While we cannot control the surrounding area, please know that our team works to ensure a secure environment for our guests, and we would be happy to discuss the measures we have in place should there ever be a concern. Thank you for taking the time to share your feedback, and we hope you will consider returning in the future.

8/10 Good

stephanis

Stayed 1 night in Jul 2023

2/10 Terrible

Aprl

Place was dirty and had bad odors and in am the Desk clerk came in our room at 730 am on 7/27/23 let himself in with key in left quick no ecplanation desk clerk no qhere to be found at ck out never agsin bad place
Stayed 1 night in Jul 2023
Response from Alan C. on Jul 29, 2023
Thank you for taking the time to write a review about our hotel. While we are an older property, we strive to have the the best valued rooms in the Hyannis area. We are always doing renovations and improving on our rooms so please give us a second chance next time you are in the area again. Thank you.

10/10 Excellent

Michael, holbrook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was basic.few stains on rug noticed but no problem.bath and beds clean pool good,not too crowded.area was great.near restaurants and downtown.
Stayed 1 night in Jul 2023

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re used to staying in fancy hotels, this isn’t for you. But for the price, it was perfect. Sure, it’s old, I’ve seen better wall art, bigger TVs, but it was CLEAN, comfy, good water pressure, didn’t feel the need to wear shoes in the shower and felt fine sitting on the toilet. Btw, great flush. Good housecleaning, free weak coffee. Can’t beat it for the price. Super duper AC. Kept it ice cold.
Stayed 3 nights in Jul 2023
Response from Alan C. on Jul 29, 2023
Thank you for your awesome review. It is valued guests such as yourself that make the Cape so great! We thank you for your business and we hope to see you again.

4/10 Poor

Nazare

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing like the picture
Stayed 1 night in Jul 2023
Response from Guest Relations on Jul 29, 2023
Dear Nazare,It's unfortunate to hear that we didn't live up to your expectations. Our team will keep your comments in mind for the future and we hope you will give us another chance soon.

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

2/10 Terrible

Robert

Travelled with family
Toilet did not flush. Was awesome with three kids. Ceiling was leaking something and the floor was wet. Paid $200. Thanks
Stayed 1 night in Jul 2023
Response from Alan C. on Jul 24, 2023
Thank you for taking the time to write a review about our hotel. We did check on the flush problem and there was simply too much toliet paper used. All it takes is a plunger to fix the situation. Next time please let the staff know about this issue. We search for a leak in the bathroom and could not locate it. While we are an older property, we strive to have the the best valued rooms in the Hyannis area. We are always doing renovations and improving on our rooms so please give us a second chance next time you are in the area again. Thank you.

2/10 Terrible

Carrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jim C. on Jul 24, 2023
Thank you for your review. While we did not meet your expectations, we will continue to renovate and improve on our room and facilities. Please give us a second chance next time you are back in the Hyannis area. Thank you.