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"Nice Alpine hotel. Comfortable rooms . Excellent service at the reception. The staff at the reception go the length to help u out to ur every need. Although There is one particular male staff member who needs to get his act straight. He is in the restaurant. I dont want to mention what ihave been through, but i have to say, he is a black mark on the entire hotel. I preferred not to dine in hotel the second day only because of the experience i have faced. The food was good. Its the whole experienc and service i have been through is still shocking for this 5 star hotel. He certainly doesnt deserve to work here and certainly the customer doesnt need to be put through such racist experience after paying 5 star price at a 5 star hotel. Other than this unfortunate staff member at the restaurant, everything else was good. The spa was very relaxed and the staff was very polite and helpful there. "

"A well presented hotel in a convenient location - about three minutes walk to Les Bergers ski area. The hotel is clean and the rooms are pleasant. The bar area is nice to relax in and the staff are great, especially Alicia. "