Châteaux à Hamilton City

« Staff are unfriendly. They constantly disappear and pit signs up saying they aren’t available. It’s a hotel, not a reference desk. Breakfast is ok but not great. The oatmeal is half cooked, the eggs are runny. Sausage is tasteless and they never have enough bananas. There’s no grass or grounds. Just a big parking lot that feels unsafe. If you want your skin disinfected, use the pool. It’s a bleach bath. If you can, stay somewhere else. »

« The place is always nice we'll stay again »

« I keep coming back because staff are so friendly and the breakfast is excellent. However, the place needs a really good cleaning. The hallways are filthy and the carpets need to be changed. The rooms are clean at least or else I wouldn’t come back. If you can overlook the dumpy hallways and outdated facility, it’s a great place. I have stayed elsewhere and I don’t get the same welcome and courtesies from staff. I hope the owners appreciate them because without that, it wouldn’t stand out. And...

« Very nice place, elevator kept breaking! Good thing it was only 3 floors. The beds were very comfortable, I slept great. »

« Tres bon comfort, avec un seul manque, un refrigerateur dans la chambre. Et pas de petit dejeuner. »