Castles in Halton Regional Municipality

"The rooms "

"Elevators not working "

"It’s very new and clean，I also love the design of the room, staffs are also very nice and polite. But there’s only 2 bottle of water for every stay, no more drinkable water offer anymore, they have water selling at the bar, it’s 5 bucks each. Also there’s no slippers offered, I feel like the hotel should prepare more necessities for customers as a 4 star hotel, but over all, I like the hotel"

"We checked in late,around 1am before we head to our room there were 5 people in the hallway some are seating on the floor drinking alcohol,talking out loud.The smell of alcohol reeks! The room was clean but really outdated. The chair had old stains,Vinyl floor sticking out already, The aircon was too loud. The toilet kept on making noise every 15 mins. Door at the adjacent room keeps banging. Someone trying to open our room at 9am. Didn’t sleep much because of too much noise! Disappointed with the stay not worth the price. "

"Clean room, friendly staff, good restaurant! The only complaint would be the temperature of the hotel room. The hotel room and outside hallway was very warm (felt like 23-24degrees). Unfortunately, we were unable to decrease the temperature in the room using the thermostat despite it stating it was 18 degrees. "

"I have an espectacular time. highly recommend "

"The pictures and description were widely misleading. It claimed to be "luxury", but it was far from it. It looked like a university shared housing unit. Sparsely and cheaply furnished, paint chipping off the walls, the bathroom has never seen a renovation. It was clean but showed little effort. Mostly, it was the dishonesty of the posting that caused such disappointment. And the cost did not reflect the experience. I would not recommend. "

"Staff was amazing! Helpful, attentive, kind. Room was fantastic. Lots of attention to the small details."

"I didn't go "