Recent Reviews for Hainan Airlines

Nov 29, 2018

They miss one bag, that qas delivered next day

Oct 26, 2018

Food menu and hard liquor not available on flight when you request for noodles you get rice and request for liquor not available but has on the menu

Oct 23, 2018

Great airline. Would fly with them again.

Oct 14, 2018

Great airline

Sep 25, 2018

Food was not as tasty. No power charge outlet for cellphone. No new Movies available for entertainment.

Aug 2, 2018

My flight was delayed so I missed my connection. The staff was very helpful and provided me with a hotel to sleep in while waiting for the next flight.

Jul 22, 2018

The flight was very delayed and there were some communication errors with the flight attendants, but the service was overall good.

Jun 11, 2018

good service for the money, can't get better than that.

Jun 5, 2018

Keep up the good work. Thank you.

Apr 29, 2018

Flight was great. Unfortunately our bags did not arrive for over two days when we arrived. Several emails later, and they are still wanting more proof as in copies of all boarding passes, passports, baggage tags, papers filled out at airport to report lost luggage. Hainan air is willing to credit for inconvenience but want all banking information to deposit sent over email. Not willing to send an unsecured email with that information.

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