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"I love this hotel. I stayed for 4 days and it was great. The front desk staff was great. The kitchen staff was great. The items they had for breakfast every day was amazing. The only problem I had was the the house keeping staff never cleaned or did anything in my room at all. I even told the front desk and they told them to clean my room and they still didn’t do it. I had to go get fresh towels daily from the front desk staff. The day that I was leaving they came to clean my room and it seemed like they had an attitude about it. That is my only complaint about this property. "

"Great place to stay ! "

"This hotel hits it out of the park every time. I have been going here for years, I always have a great service experience, the hotel is always maintained well, the location is phenomenal, and the parking deck is so convenient! Such a great value too!"

"Great stay "

"This is one of our favorite places to stay, and plan on staying here each time we are in the Richmond area."

"Wonderful stay. Front of the house was super nice! Helped coordinate with a partnering hotel so I could wash my clothes. "

"Our room/floor was very quiet, clean and well appointed. Desk staff are very attentive and friendly. The breakfast is the best of any hotel we’ve stayed at and the set up is superb. We live in the blue ridge mountains and come to Richmond a couple times a year. This is our favorite spot and really feel comfortable at this hotel."

"Wow it’s clean and quiet. I love it.👍"

"We enjoyed our stay. The property was clean, staff were friendly, and there were plenty of shopping and dining options nearby. We would stay again!"