Find Hotels by Independent in Grafton

"Overall, we enjoyed our family's stay and felt it was a very family-friendly hotel. Our kids loved the pool, which was saltwater, but we worried about the cleanliness of the pool. The daily breakfast was good and we enjoyed the complimentary breakfast. Parking was easy and hassle-free. Our room lacked a bathroom fan and we noticed our room got very humid after our two-day stay. "

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"As per the other reviews. A great clean little motel that is family owned and operated. "

"It is an older place but the room was clean and the staff helpful. The bed was very comfortable."

"Stayed for a weekend in Feb - gorgeous inside and great kitchen. Owner was great and responsive."

"I stayed at this hotel for two nights and this is my feedback: The hotel itself is starting to deteriorate. Paint chipping, dated, definitely in need of some updating. Staff was kind to us but we witnessed a conversation between another guest and a staf"

"Everything about this was very poor. I was unable to make the trip due to weather and tried to reschedule. I was not rescheduled and not even a partial refund. I will not only never book here again, but I will pass along this scam-like behavior to my colleagues."

"The room and house was spotless, cozy and comfortable. The bed was so comfy. So many extras and luxuries that made our stay amazing. Breakfast was delicious and presented with so much attention to detail. Rose is a gem - kind and hospitable. We highly recommend it here when you are in the Port Hope area. "

"Positives: The cottage was very nice and spacious, it can easily fit 12 people. The Hot Tub and Sauna were are pretty good. We really liked the open space and large dining table. Other:1. Unsafe Access Due to Snow and IceUpon arrival, the cottage and stairs were completely covered in snow, making access unsafe. I reported this immediately. The host initially stated someone would come to clear the snow the next day. However, when I followed up, the host reversed this and stated no one would come at all. This created a clear safety hazard for our group.2. Extremely Cold Indoor Temperature and Locked ThermostatWhen we arrived, the cottage was extremely cold and not properly heated. The thermostat was locked by the host and set to auto, repeatedly reverting to 21C. This temperature was insufficient to warm the house, especially in winter conditions. After repeatedly asking, the host reluctantly adjusted it to 24C, but we lost most of Friday night trying to warm the house.3. Undisclosed Induction Stove – Unable to CookThe cottage had an induction stove, which was not disclosed in the listing. None of the cookware we brought was compatible. We were a group of 12 people and required larger pots for cooking, which were unusable. As a result, we were unable to prepare meals on the first night. I reported this issue to VRBO support as well, but with the host unresponsive, there was no solution.4. Host Non-Responsiveness During Critical Period"