[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Vouk Suites At Mansion One Apartment with kitchenette, steps from Gurney Drive ![Front of property](https://images.trvl-media.com/lodging/16000000/15110000/15100800/15100709/f2285b94.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Full-size fridge, microwave, cookware/dishes/utensils](https://images.trvl-media.com/lodging/16000000/15110000/15100800/15100709/be810b4a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City shuttle](https://images.trvl-media.com/lodging/16000000/15110000/15100800/15100709/cd4cd210.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Bedroom, Balcony, City View](https://images.trvl-media.com/lodging/16000000/15110000/15100800/15100709/3f615339.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 3 Bedrooms, Balcony, City View | View from room](https://images.trvl-media.com/lodging/16000000/15110000/15100800/15100709/64678207.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Located close to Gleneagles Penang Medical Centre and Gurney Drive, Vouk Suites At Mansion One provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Cest Si Bon, offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi. 8.0 Very good ## Popular amenities - Bar - Room service - Laundry - Kitchen - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=15100709&PinnedHotelID=15100709&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=15100709&PinnedHotelID=15100709&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=15100709&PinnedHotelID=15100709&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=15100709&PinnedHotelID=15100709&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=15100709&PinnedHotelID=15100709&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=15100709&PinnedHotelID=15100709&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=15100709&PinnedHotelID=15100709&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=15100709&PinnedHotelID=15100709&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Full-size fridge, microwave, cookware/dishes/utensils](https://images.trvl-media.com/lodging/16000000/15110000/15100800/15100709/fbd77868.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite ### Highlights Free cribs/infant beds Kitchenette Full-sized refrigerator/freezer LCD TV Ceiling fan Blackout drapes/curtains Private bathroom Microwave - 549 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Suite, 2 Bedrooms, Balcony, City View](https://images.trvl-media.com/lodging/16000000/15110000/15100800/15100709/89c90438.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Balcony, City View ### Highlights Balcony Free cribs/infant beds Kitchenette Full-sized refrigerator/freezer LCD TV 2 bedrooms Blackout drapes/curtains Ceiling fan - 882 sq ft - 2 bedrooms - City view - Sleeps 3 - 1 Queen Bed and 1 Twin Bed OR 1 Queen Bed and 2 Twin Beds ![Suite, 1 Bedroom, Balcony, City View | Living area](https://images.trvl-media.com/lodging/16000000/15110000/15100800/15100709/909da4f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Balcony, City View ### Highlights Balcony Free cribs/infant beds Kitchenette Full-sized refrigerator/freezer LCD TV Separate bedroom Blackout drapes/curtains Ceiling fan - 549 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ![Suite, 3 Bedrooms, Balcony, City View | Living area](https://images.trvl-media.com/lodging/16000000/15110000/15100800/15100709/27c84983.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 3 Bedrooms, Balcony, City View ### Highlights Balcony Free cribs/infant beds Kitchenette Full-sized refrigerator/freezer LCD TV 3 bedrooms Blackout drapes/curtains Ceiling fan - 1195 sq ft - 3 bedrooms - City view - Sleeps 6 - 1 King Bed and 2 Queen Beds ## You may also like Ad ![Outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/55000000/54630000/54625400/54625396/551b76a3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Penang Downtown George Town - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGeorge-Town-Hotels-Vouk-Suites-At-Mansion-One.h15100709.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGeorge-Town-Hotels-Vouk-Suites-At-Mansion-One.h15100709.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C5.42767%2C100.32082&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=63GvZc1D2cI8MtGGPveyU31SBgs=) 57-G-1 Mansion One, Jalan Sultan Ahmad, Shah, 57-G-3 19, George Town, Penang, 10050 #### What's nearby - Gurney Drive - 1 min walk - 0.0 km - Gleneagles Penang Medical Centre - 2 min walk - 0.2 km - Gurney Plaza - 2 min drive - 1.9 km - KOMTAR - 3 min drive - 2.3 km - Penang Hill - 13 min drive - 8.0 km #### Getting around - Penang Sentral - 36 min drive - Penang Intl. Airport (PEN) - 34 min drive #### Restaurants - ‪Northam Beach Carpark - ‬3 min walk - ‪Starbucks - ‬1 min walk - ‪Chapel Street Cafe - ‬5 min walk - ‪The Coffee Bean & Tea Leaf - ‬3 min walk - ‪C'est Si Bon Restuarant - ‬1 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Vouk Suites At Mansion One Apartment with kitchenette, steps from Gurney Drive Along with a restaurant, this smoke-free apartment building has a bar/lounge and a snack bar/deli. A shopping center shuttle is free. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning. Each apartment features free WiFi and an LCD TV, plus a kitchenette with a refrigerator and a microwave. Additional amenities include room service, free bottled water, and a ceiling fan. Housekeeping is available once per stay. Vouk Suites At Mansion One offers 14 accommodations with safes and complimentary bottled water. Accommodations at this 3-star apartment have kitchenettes with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. This George Town apartment provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided once per stay. ## Similar properties ![Standard Apartment, Balcony, City View | Living area](https://images.trvl-media.com/lodging/115000000/114990000/114981600/114981504/60cba258.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mansion One, by BAYAN Downtown George Town - Kitchen - Parking included - Free WiFi - Air conditioning 6.0 2 reviews CA $58 CA $67 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=114981504&PinnedHotelID=114981504&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Suite, 3 Bedrooms, Sea View | Balcony](https://images.trvl-media.com/lodging/33000000/32800000/32790200/32790104/77ba42d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sky Hive Cozy Apartment Suite, Georgetown Downtown George Town - Kitchen - Washer - Parking included - Free WiFi 8.2 Very good 16 reviews CA $54 CA $84 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=32790104&PinnedHotelID=32790104&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/90000/83600/83571/c325b740.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL Downtown George Town - Pool - Hot tub - Kids pool - Parking included 8.4 Very good 1,000 reviews CA $71 CA $88 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=83571&PinnedHotelID=83571&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15880000/15877000/15876927/d14c9198.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vouk Hotel Suites Downtown George Town - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 481 reviews CA $65 CA $76 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=15876927&PinnedHotelID=15876927&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi ### Parking and transportation - Free shopping center shuttle - Car not required - Wheelchair-accessible parking available ### Family friendly - Free crib ### Restaurants on site - Cest Si Bon ### Kitchenette - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Microwave ### Dining - A bar/lounge - A coffee shop/cafe - A restaurant - Room service (limited hours) - Snack bar/deli ### Bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Free toiletries - Hair dryer (on request) - Shower - Towels provided ### Entertainment - LCD TV ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Comfort - Ceiling fan ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Smoking not allowed ### Services and conveniences - Blackout drapes - Concierge services - Free bottled water - Grocery/convenience store - Housekeeping (once per stay) - Iron/ironing board on request - Luggage storage - Multilingual staff - Safe ### Location highlights - In a business district - In the city center ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 14 units - 30 floors - Built in 2016 ## Policies ### Check-in Late check-in subject to availability ### Check-out Check-out before noon ### Special check-in instructions The check-in location differs from the property location; go to: \[Shared check-in counter at Vouk Hotel Suites Penang\] Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MYR 2.00 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention No pets and no service animals are allowed at this property A car is not required for transportation to and from this property ### Property is also known as VOUK Suites Mansion 1 Apartment Penang VOUK Suites Mansion 1 Apartment VOUK Suites Mansion 1 Penang VOUK SUITES MANSION ONE Apartment Penang VOUK SUITES MANSION ONE Apartment VOUK SUITES MANSION ONE Penang VOUK SUITES MANSION ONE VOUK Suites Mansion 1 Vouk Suites Mansion One Apartment George Town Vouk Suites Mansion One George Town ## Frequently asked questions ### Is Vouk Suites At Mansion One pet-friendly? > No, pets are not allowed at this property. ### What time is check-out at Vouk Suites At Mansion One? > Check-out is at noon. ### Where is Vouk Suites At Mansion One located? > Located in Downtown George Town, this apartment building is steps from Gurney Drive and Gleneagles Penang Medical Centre. Gurney Plaza and KOMTAR are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Vouk Suites At Mansion One Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.2 Location ### 7.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 37 8 - Good 64 6 - Okay 21 4 - Poor 5 2 - Terrible 2 ### 4/10 Poor #### Fong Nov 29, 2019 Disliked: Staff & service, room comfort #### Misled Water heater not functioning Toothbrush & bedroom slipper not provided Staff unfriendly ##### Fong Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Seok Chin Oct 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Seok Chin Stayed 3 nights in Oct 2019 ### 8/10 Good #### Verified traveller Jul 17, 2019 Liked: Cleanliness, staff & service, room comfort #### Good apartment, view the room first before stay Our first room had a problem with blinking lights when the hot shower was turned on, so next day they offered us another room which has better room layout. ##### Verified traveller Stayed 4 nights in Jul 2019 ### 8/10 Good #### Nirawati, penang Jul 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good, room also clean, closed with glenagles hospital ##### Nirawati Stayed 4 nights in Jun 2019 ### 8/10 Good #### Verified traveller May 26, 2019 Liked: Cleanliness, property conditions & facilities Spacious room, clean, struggle with the television channel. ##### Verified traveller Stayed 1 night in May 2019 ### 8/10 Good #### Verified traveller Apr 14, 2019 Liked: Cleanliness, property conditions & facilities ##### Verified traveller Stayed 4 nights in Apr 2019 ### 8/10 Good #### Marie-Louise Jan 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Marie-Louise Stayed 2 nights in Jan 2019 ### 10/10 Excellent #### Awesome Dec 19, 2018 Liked: Staff & service, amenities, property conditions & facilities Clean and well maintained suites. Near Gurney Plaza. ##### Awesome Stayed 3 nights in Dec 2018 ### 8/10 Good #### Verified traveller Oct 2, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Sep 2018 ### 8/10 Good #### David\_S, Singapore Aug 30, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Sea View Spacious Apartment Check-in / Check-out staff courteous and efficient. Breakfast acceptable, however, the waiters were very attentive and fast clearing empty cutlery. Own transport essential when visiting nearby attraction from apartment. Direction signs can be improve for guest to Check-in counter, breakfast venue and to/from car park to apartment. ##### David\_S Stayed 1 night in Aug 2018 ### 8/10 Good #### Chai Yuen Aug 23, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Chai Yuen Stayed 1 night in Aug 2018 ### 8/10 Good #### Verified traveller Jul 29, 2018 ##### Verified traveller Stayed 1 night in Jul 2018 ### 10/10 Excellent #### Verified traveller Jul 27, 2018 ##### Verified traveller Stayed 1 night in Jul 2018 ### 4/10 Poor #### CS, Selangor Jul 23, 2018 Disliked: Staff & service, property conditions & facilities, room comfort #### Room configuration not according to booking Lousy front desk, no towels and floor towel. Called 4 times to get them. ##### CS Stayed 2 nights in Jul 2018 ### 6/10 Okay #### ed, SG Jun 27, 2018 Liked: Staff & service Disliked: Cleanliness #### basic apartment the apartment we got was nowhere as nice and sleek as the photos show. it was just a simply furnished spacious apartment. air conditioning was strong but water heater wasnt great. ##### ed Stayed 3 nights in Jun 2018 ### 10/10 Excellent #### Verified traveller Jun 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I had a great time staying at Mansion One. The room was spacious n clean. The staff also very friendly and helpful. Overall I am fully satisfied. ##### Verified traveller Stayed 1 night in Jan 2018 ### 6/10 Okay #### Verified traveller Jun 20, 2018 Disliked: Staff & service #### 設備陽春;服務有待加強 訂房時該套房飯店說明該房型為加大雙人床房型,也可指定入住二張單人床房型。於訂房時,皆清楚說明需要二張單人床。但入住後發現,該套房飯店無法提供二張單人床,只有一張標準雙人床。詢問飯店員工,確認該飯店實際並無”加大”雙人床。此點令人無法接受,有廣告不實之疑。 旅客會選二張單人床OR加大雙人床,都是有原因的,若飯店無法真實提供,不應於訂房網上的介紹自己有相關服務。 另額外想付費多要一條薄被,前台告知沒有多餘被子,最後只能提供床單當被子蓋。 入住的房間,除了床型不符問題外,浴室洗手台水管漏水,內附洗衣機無法正常作動。 請前台派人處理洗衣機問題,但服務人員拖了至少2小時後,才前來處理,期間主動追蹤前台人員,回覆永遠是已通知。 此服務速度/態度非常需要加強。 該套房飯店實際情況與網站放的照片,想差甚遠,要入住的朋友請再三考慮。 房間內有洗衣機,冰箱,微波爐,小型廚房設施。但都很簡單,很像學生宿舍。就看入住者能否接受陽春裝潢,及不合格的服務方式。 位置不在喬治城老城區,進城需要搭車,走路會花超過半小時以上。2KM左右有個大型商場,1KM內有夜市。泰國臥佛寺在1.5KM左右。 該套房飯店有電梯,一樓就有星巴克跟小型便利商店。 ##### Verified traveller Stayed 3 nights in Jun 2018 ### 6/10 Okay #### Verified traveller Jun 1, 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Where is the wine bottle opener? I returned to the hotel at about 9pm and requested for a wine bottle opener at the reception. I obtained the following responses in the course of repeated calls to the reception. 1) F&B has not replied. 2) F&B still has not replied and reception will check again. 3) F&B is closed for the night. 4) Another hotel guest had requested for a wine bottle opener earlier that night but did not returned it to F&B. 5) There is a restaurant across the street where I can borrow a wine bottle opener. I do not expect a wine bottle opener in every room. But I expect a wine bottle opener to be available upon request. Eventually, I was not able to enjoy my wine that night. ##### Verified traveller Stayed 2 nights in May 2018 ### 8/10 Good #### See Kee, Kuala Lumpur May 6, 2018 Liked: Cleanliness, staff & service, property conditions & facilities It’s not hard to find the place, and we could park our car at indoor car park for free. We felt like home when we entered the room. Overall it was great! ##### See Kee Stayed 1 night in May 2018 ### 8/10 Good #### Verified traveller Apr 20, 2018 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service comfortable and quiet but there's no hairdryer in the room ##### Verified traveller Stayed 1 night in Apr 2018 ### 8/10 Good #### nely Apr 12, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### nely ### 10/10 Excellent #### Verified traveller Mar 8, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant stay Room is quite clean and well facility. Only that they do not have hair dryer. ##### Verified traveller Stayed 2 nights in Mar 2018 ### 6/10 Okay #### Rafi, Melaka Feb 26, 2018 Liked: Cleanliness, room comfort Disliked: Staff & service #### All you need. The room and facilities is exceptional, only my comment is try get a room that facing to the sea rather than facing to the hill otherwise you end up looking at the hospital buildings. The pillow is not comfortable enough and the show head holder is malfunction. The receptionist staff is not that friendly compare to the hotel staff. ##### Rafi Stayed 1 night in Feb 2018 ### 10/10 Excellent #### sun young Feb 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### sun young ### 8/10 Good #### ragu, taiping perak Jan 27, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place to stay Friendly customer service and room is perfect. Foods are okay-okay. Need more varieties for breakfast. ##### ragu Stayed 1 night in Jan 2018