Title: The Sovereign (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6023813&destination=George+Town%2C+Penang%2C+Malaysia&selected=8032523&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Sovereign Travelers find a welcoming urban retreat in the city center where local exploration begins after a hearty breakfast, with helpful staff providing ticket assistance. ## Photo gallery for The Sovereign ![Vending machine - The Sovereign (George Town)](https://images.trvl-media.com/lodging/9000000/8040000/8032600/8032523/b5a9cc5b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Shower, towels - The Sovereign (George Town)](https://images.trvl-media.com/lodging/9000000/8040000/8032600/8032523/4fa91f35.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - The Sovereign (George Town)](https://images.trvl-media.com/lodging/9000000/8040000/8032600/8032523/c3602d74.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi - The Sovereign (George Town)](https://images.trvl-media.com/lodging/9000000/8040000/8032600/8032523/b52129a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - The Sovereign (George Town)](https://images.trvl-media.com/lodging/9000000/8040000/8032600/8032523/6758d28e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Sovereign stands in Downtown George Town's center, welcoming guests with a complimentary breakfast buffet and in-room WiFi. Visitors can easily explore the nearby KOMTAR tower before returning to relax in this peaceful smoke-free property. ## Reviews 6.6 ## Popular amenities - Breakfast included - Parking included - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Mar. 30 - Mar. 31](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=8032523&PinnedHotelID=8032523&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=8032523&PinnedHotelID=8032523&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 31 - Apr. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=8032523&PinnedHotelID=8032523&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=8032523&PinnedHotelID=8032523&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=8032523&PinnedHotelID=8032523&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=8032523&PinnedHotelID=8032523&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 10 - Apr. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8032523&PinnedHotelID=8032523&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8032523&PinnedHotelID=8032523&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Double Room, Ensuite ![Free WiFi](https://images.trvl-media.com/lodging/9000000/8040000/8032600/8032523/0362b3e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ensuite - 108 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Ensuite ![Free WiFi](https://images.trvl-media.com/lodging/9000000/8040000/8032600/8032523/b52129a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Ensuite - 108 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Family Standard ![Family Standard](https://images.trvl-media.com/lodging/9000000/8040000/8032600/8032523/d5dd005f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Standard - 140 sq ft - Sleeps 3 - 1 Queen Bed OR 1 Twin Bed ### View all photos for Deluxe Family ![Free WiFi](https://images.trvl-media.com/lodging/9000000/8040000/8032600/8032523/b52129a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family - 140 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Basic Double Room ![Free WiFi](https://images.trvl-media.com/lodging/9000000/8040000/8032600/8032523/356a1ff0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room - 108 sq ft - Sleeps 2 - 1 Double Bed ### Single Room - 108 sq ft - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![Outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/55000000/54630000/54625400/54625396/551b76a3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Penang Downtown George Town - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 199 reviews CA $163 CA $180 total includes taxes & fees Mar 31 - Apr 1 [](https://www.expedia.ca/George-Town-Hotels-Courtyard-By-Marriott-Penang.h54625396.Hotel-Information?chkin=2026-3-31&chkout=2026-4-1&rm1=a2®ionId=6023813&destination=George Town&destType=MARKET&latLong=5.415068,100.334655&searchId=4c693d2d-36b7-4435-a4f1-b4693d3f8e97&top_cur=CAD) Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/14500/14457/d15da7d4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JEN Penang Georgetown by Shangri-La Downtown George Town - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 1,002 reviews CA $121 CA $148 total includes taxes & fees Mar 31 - Apr 1 [](https://www.expedia.ca/George-Town-Hotels-JEN-Penang-Georgetown-By-Shangri-La.h14457.Hotel-Information?chkin=2026-3-31&chkout=2026-4-1&rm1=a2®ionId=6023813&destination=George Town&destType=MARKET&latLong=5.415068,100.334655&searchId=4c693d2d-36b7-4435-a4f1-b4693d3f8e97&top_cur=CAD) Ad ![Apartment, 1 Double Bed | View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102190000/102188200/102188111/886bdc82_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Marriott Executive Apartments, Penang Downtown George Town - Pool - Kitchen - Washer - Dryer 10.0 Exceptional 14 reviews CA $275 CA $302 total includes taxes & fees Apr 9 - Apr 10 [](https://www.expedia.ca/George-Town-Hotels-Marriott-Executive-Apartments.h102188111.Hotel-Information?chkin=2026-4-9&chkout=2026-4-10&rm1=a2®ionId=6023813&destination=George Town&destType=MARKET&latLong=5.415068,100.334655&searchId=4c693d2d-36b7-4435-a4f1-b4693d3f8e97&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/111000000/110650000/110649100/110649057/w3997h2667x0y0-b453c71b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Iconic Marjorie Hotel, Penang, A Tribute Portfolio Hotel Bayan Lepas - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 23 reviews CA $155 CA $172 total includes taxes & fees Apr 3 - Apr 4 [](https://www.expedia.ca/George-Town-Hotels-Iconic-Marjorie-Hotel.h110649057.Hotel-Information?chkin=2026-4-3&chkout=2026-4-4&rm1=a2®ionId=6023813&destination=George Town&destType=MARKET&latLong=5.415068,100.334655&searchId=4c693d2d-36b7-4435-a4f1-b4693d3f8e97&top_cur=CAD) Ad ![Outdoor dining](https://images.trvl-media.com/lodging/1000000/10000/7900/7808/78a2dd63.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Shangri-La Golden Sands, Penang Batu Ferringhi - Pool - Kids pool - Waterslide - Parking included 8.2 Very good 1,002 reviews CA $145 CA $176 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/George-Town-Hotels-Shangri-La-Golden-Sands.h7808.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=6023813&destination=George Town&destType=MARKET&latLong=5.415068,100.334655&searchId=4c693d2d-36b7-4435-a4f1-b4693d3f8e97&top_cur=CAD) Ad ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/900/878/f9f53133.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Shangri-La Rasa Sayang, Penang Batu Ferringhi - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,000 reviews CA $247 CA $296 total includes taxes & fees Apr 13 - Apr 14 [](https://www.expedia.ca/George-Town-Hotels-Shangri-La-Rasa-Sayang.h878.Hotel-Information?chkin=2026-4-13&chkout=2026-4-14&rm1=a2®ionId=6023813&destination=George Town&destType=MARKET&latLong=5.415068,100.334655&searchId=4c693d2d-36b7-4435-a4f1-b4693d3f8e97&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGeorge-Town-Hotels-The-Sovereign.h8032523.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGeorge-Town-Hotels-The-Sovereign.h8032523.Hotel-Information) ## About the area Downtown George Town, a neighborhood in George Town, is home to The Sovereign. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Looking to enjoy an event or a game while in town? See what's happening at Penang Youth and Sports Complex or Penang International Sports Arena. [Visit our George Town travel guide](https://www.expedia.ca/George-Town.dx6023813) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C5.41589%2C100.32735&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=z48EX331pFPG8bOXGCaiv9B51XU=) No 22 Lorong Kinta, Georgetown, George Town, Penang, 10400 ### What's nearby - ![KOMTAR](https://images.trvl-media.com/place/6113866/5f6c7aff-9b80-4899-9a47-a4bd383d2999.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) KOMTAR 3 min walk \- 0.3 km - The Top at Komatar 5 min walk \- 0.5 km - 1st Avenue Mall 7 min walk \- 0.6 km - Pasar Chowrasta 7 min walk \- 0.6 km - Georgetown UNESCO Historic Site 12 min walk \- 1.1 km ### Getting around - Penang Sentral 27 min drive - Penang Intl. Airport (PEN) 28 min drive ### Restaurants - chong charcoal seafood char koay teow 碳烧海鲜炒粿條 2 min walk - Restoran Zim Sum 点心之家 2 min walk - Richard Rivalee Nyonya Cuisine 4 min walk - No 5, Seafood Char Koay Teow (梁少爺5號炒粿條) 2 min walk - Luk Yea Yan Vegetarian Restaurant (鹿野苑素食馆) 2 min walk ## About this property ### The Sovereign Hotel near KOMTAR The Sovereign provides a free breakfast buffet and more. Stay connected with free in-room WiFi. Additional perks include: - Free self parking - Tour/ticket assistance, a vending machine, and smoke-free premises Room features All guestrooms at The Sovereign feature comforts such as air conditioning, in addition to amenities like free WiFi. More amenities include: - Bathrooms with showers ## Similar properties ![Reception](https://images.trvl-media.com/lodging/96000000/95840000/95837200/95837107/e50caeae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O 90897 Island City Hotel Downtown George Town - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 7.4 Good 42 reviews CA $26 CA $34 total includes taxes & fees Mar 31 - Apr 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=95837107&PinnedHotelID=95837107&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/121000000/120610000/120601500/120601437/ae07b72b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Edenwood Hotel Downtown George Town - Parking included - Free WiFi - Air conditioning - Housekeeping 9.0 Wonderful 2 reviews CA $52 CA $60 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=120601437&PinnedHotelID=120601437&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4720000/4717600/4717573/fa9c05e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Travelodge Georgetown Downtown George Town - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 801 reviews CA $48 CA $56 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=4717573&PinnedHotelID=4717573&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/113000000/112120000/112118700/112118620/w3871h3182x8y0-846ecc16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citadines Connect Bertam Georgetown Penang Downtown George Town - Pool - Pet friendly - Free WiFi - Restaurant 10 Exceptional 6 reviews CA $111 CA $124 total includes taxes & fees Mar 31 - Apr 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=112118620&PinnedHotelID=112118620&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Quadruple Room, City View](https://images.trvl-media.com/lodging/112000000/111910000/111907400/111907338/8cf96a83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maca Hotel by Sky Hive Downtown George Town - Free WiFi - Air conditioning - Housekeeping 10 Exceptional 2 reviews CA $75 CA $86 total includes taxes & fees Apr 28 - Apr 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-28&endDate=2026-04-29&selected=111907338&PinnedHotelID=111907338&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room, 2 Double Beds, Non Smoking, City View](https://images.trvl-media.com/lodging/7000000/6390000/6388600/6388551/6026a3be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yan Hotel Downtown George Town - Parking included - Free WiFi - Air conditioning - Room service 8.0 Very good 544 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=6388551&PinnedHotelID=6388551&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/102000000/101880000/101879900/101879834/ddbd8405.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The George Penang By The Crest Collection Downtown George Town - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 72 reviews CA $180 CA $199 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=101879834&PinnedHotelID=101879834&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/120000000/119300000/119292600/119292528/0a25801e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Loke Thye Kee Artiste Boutique Hotel Downtown George Town - Free WiFi - Housekeeping - Living/Dining area 9.0 Wonderful 9 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=119292528&PinnedHotelID=119292528&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/112000000/111050000/111043200/111043105/f2dac308.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hutton Suites Hotel Managed By The Ascott Limited Downtown George Town - Free WiFi - Air conditioning - Housekeeping - Living/Dining area 8.0 Very good 4 reviews CA $194 CA $214 total includes taxes & fees Apr 7 - Apr 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=111043105&PinnedHotelID=111043105&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/16000000/15580000/15571900/15571808/e95493c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Reunion Heritage House Downtown George Town - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 94 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=15571808&PinnedHotelID=15571808&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=8032523&PinnedHotelID=8032523&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=8032523,95837107,120601437,4717573,112118620) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - Free buffet breakfast ### Conveniences - Vending machine ### Guest services - Tour and ticket assistance ### More - Smoking not allowed ## Room amenities ### Bathroom - Partially-open bathroom - Shower - Towels provided ### More - Air conditioning ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MYR 100 per stay - A tax is imposed by the city: MYR 2.00 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### Property is also known as Sovereign Hotel Penang Sovereign Penang Sovereign Hotel George Town Sovereign George Town The Sovereign Penang/George Town The Sovereign Hotel The Sovereign George Town The Sovereign Hotel George Town ## Frequently asked questions ### Is The Sovereign pet-friendly? ### How much is parking? ### What time is check-in at The Sovereign? ### What time is check-out at The Sovereign? ### Where is The Sovereign located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Sovereign Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.4 Location ### 7.0 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 20 8 - Good 87 6 - Okay 75 4 - Poor 39 2 - Terrible 19 ## Reviews Verified ### 2/10 Terrible #### Verified traveller Apr 1, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities Stay almost a month due to MCO, terrible Wifi and cleanliness staff is not friendly House Keeping is not always being done until you asked for it Condition of the room is terrible Ants can be spotted every where ##### Verified traveller Stayed 6 nights in Mar 2020 Verified ### 8/10 Good #### Rasiti Mar 12, 2020 Liked: Cleanliness, staff & service, room comfort Great location for my trip ##### Rasiti Stayed 1 night in Mar 2020 Verified ### 2/10 Terrible #### edward Apr 22, 2019 Disliked: Staff & service, amenities, property conditions & facilities 给的钱是deluxe double ensuite 的钱,不过照片和房间完全是天和地,风扇都还没装上去,却和我们说这个是新design 够力的没有下次了 ##### edward Stayed 2 nights in Apr 2019 Verified ### 4/10 Poor #### TK Apr 2, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort the towel was no change and torn. soap was not given. ##### TK Stayed 4 nights in Mar 2019 Verified ### 4/10 Poor #### Verified traveller Mar 5, 2019 Disliked: Property conditions & facilities, room comfort I stayed at 1st floor, room floor unsecured, old wood floor, can see through below, it also makes sound when we stepped on it, so disturbing coz i bring my baby. Blanket and bedding seems like not clean (might be) but no odor. Room not as in photo, im quite disappointed. No tv remote. Have aircond remote but malfunction. Room door hard to open, stuck to open from outside, inside much easier. Overall, what I paid is not worth what I get ##### Verified traveller Stayed 1 night in Mar 2019 Verified ### 8/10 Good #### Verified traveller Jan 31, 2019 Liked: Cleanliness, staff & service, property conditions & facilities 3rd time been here. so far so good. ##### Verified traveller Stayed 1 night in Jan 2019 Verified ### 4/10 Poor #### Verified traveller Dec 10, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort location not bad,but others..... ##### Verified traveller Stayed 2 nights in Dec 2018 Verified ### 6/10 Okay #### Verified traveller Dec 4, 2018 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Hotel room maybe given not up to par, As bathroom is open top share with bedroom not so good. Still in renovation part of the units in hotel ##### Verified traveller Stayed 1 night in Nov 2018 Verified ### 6/10 Okay #### Nam Nov 12, 2018 #### Wi-Fi service We stay at the rear building and the WIFI is down at the rear portion until we check out. Very sad and disappointed. ##### Nam Stayed 3 nights in Nov 2018 Verified ### 6/10 Okay #### Witold Oct 31, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort Not so clean..... ##### Witold Stayed 4 nights in Oct 2018 Verified ### 4/10 Poor #### Verified traveller Oct 19, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort Nice view from outside, but the room are different from what we get. Room are dirty, no bottles water provide, no tv, no boiling water facility & no sleeping lamp, please think twice if you plan to stay here with family. Only suitable for back packer & single traveler. ##### Verified traveller Stayed 1 night in Oct 2018 Verified ### 4/10 Poor #### Abe Sep 27, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort We checked out earlier because of the condition of the room ##### Abe Stayed 3 nights in Sep 2018 Verified ### 4/10 Poor #### K2891SP Sep 13, 2018 Disliked: Staff & service, property conditions & facilities #### See if you are the lucky one... Read on >\_< Booked this hotel due to its cheap deal and heritage style... so I am prepared not to have much expectation on it. No lift. So carry your own luggage. Let me introduce some of their rooms: Room G102 Door spoilt, difficult to open and close, ppl can peep through from outside. Fridge with water leaking. Aircon not cold. Room G103 Aircon not cold. Both rooms have no doors to separate sleeping area and toilet/shower. Room G105 better and bigger. But aircon and fan are noisy. Not sure if it's dampness causing the mouldy smell. Those rooms near the reception or those at ground floor are better than those at level 2\. But overall, no noise reduction between rooms, no toiletries, no hair dryer, no kettle, no tv signal. Complimentary breakfast are kuehs, toast, diluted coffee, tea bags... decent breakfast so don't compare with those hotel international breakfast buffet. Seen three receptionists (one at a time), not sure their shift will change or fixed. Ard morning to noon (don't seems like a Malaysian): Not so friendly, gets irritated easily. Evening to night (a slimmer middle aged lady): Make an effort to check on the problem. Midnight to morning (a guy): Willing to change the rooms when requested and passed message after his shift. I prefer the lady who prepared breakfast cos she is the friendliest person in this hotel. Try to chit chat with her, at least she will smile back. Location of this hotel is actually not bad... but there are definitely better hotels just a few steps away. ##### K2891SP Stayed 2 nights in Aug 2018 Verified ### 6/10 Okay #### Mohd Ismadi Sep 4, 2018 So so Ok ##### Mohd Ismadi Stayed 2 nights in Aug 2018 Verified ### 4/10 Poor #### zack Sep 2, 2018 Disliked: Cleanliness, staff & service #### Nice locality The room was not ready by 2.00pm. No towels were readily placed in room. The attitude of the front office staff was terrible. ##### zack Stayed 1 night in Sep 2018 Verified ### 4/10 Poor #### Bernd Aug 31, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Abgewohnt Abblätternder Wandputz, Fliessen mit Rissen, zu wenig Sitzplätze für das Frühstück. Zigarettenasche auf den Tischen, kein Safe ##### Bernd Stayed 2 nights in Aug 2018 Verified ### 4/10 Poor #### leong Aug 23, 2018 Limited car park provided. door lock got issue. air cord compressor sound very noice. ##### leong Stayed 2 nights in Aug 2018 Verified ### 6/10 Okay #### yuri Aug 19, 2018 Disliked: Property conditions & facilities Camera senza asciugamani ne bagnoschiuma ne shampoo da chiedere alla reception. Con la valigia bisogna fare un piano su scale strette per salire su e la camera aveva un odore di fortissimo di vernice. La camera nel complesso buona ##### yuri Stayed 3 nights in Aug 2018 Verified ### 4/10 Poor #### Manlb Aug 10, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel non nelle nostre aspettative. Siamo rimasti molto delusi nel trovare un'hotel che non rispecchiava la descrizione. Abbiamo prenotato la camera, ma al nostro arrivo ci siamo trovati con una camera senza finestra. Abbiamo dovuto pagare una differenza prezzo, per poterne avere una con finestra. La colazione, inclusa nel prezzo, mai fatta perchè era semplicemente del the e pan carrè ed acqua naturale, servita vicino ad un lavandino, dove ognuno doveva lavarsi le tazze. Questo ci ha comportato un'ulteriore spesa di colazione effettuata a circa 500 metri, dove c'era un bar. ##### Manlb Stayed 9 nights in Jul 2018 Verified ### 8/10 Good #### Bee Aug 6, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel Room is comfortable and clean. Staffs are friendly as well.😀 ##### Bee Stayed 1 night in Aug 2018 Verified ### 6/10 Okay #### Steven Lai Aug 1, 2018 Disliked: Staff & service, property conditions & facilities #### Below average hotel Hotel was very basic and disorganised. You are getting what you are paying. Don't expect much from this kind of price. Basically just good enough if you only need a place to sleep. ##### Steven Lai Stayed 1 night in Jul 2018 Verified ### 6/10 Okay #### dino Jul 22, 2018 Disliked: Room comfort #### worst hotel bad service ever received in penang. noisy room facing futsal playround. no bath towels in room. using 2 single bedsheet to covered a queen size bed !!! huh .... first time such experience in my life. ##### dino Stayed 1 night in Jul 2018 Verified ### 2/10 Terrible #### ま Jul 19, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### デジポットの価格 デジポットを100預けたはずなの翌朝返金されたのが50でした。受付の対応が悪くて最悪です。領収書の様な物も手書きでよく確認しなかったのも悪かったかもしれませんが、使用しているタオルも自分たちで洗っているようで手すりに干してあり、ドアの鍵もちゃんと閉まらない。写真はだいぶ昔の物のようで実際にはただの古びた建物でした。 ##### ま Stayed 1 night in Jul 2018 Verified ### 6/10 Okay #### Amir Jul 15, 2018 Liked: Staff & service, room comfort The hotel is nice. It is quite quiet. The floor is rustic and kinda dirty a bit. The TV cannot be used. The heater, on my 2nd day is broken down. On the first day, it is okay. Overall everything is okay. The bed is so comfortable! ##### Amir Stayed 1 night in Jul 2018 Verified ### 2/10 Terrible #### sharmilaah Jun 24, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One of the worse hotels in Malaysia The room was dirty, the room was leaking water in the middle of the night..i checked in at 2pm and there were no towels in the room, when i ask the recpetionist, i was told that the towels will only come at 9pm forcing me to not have a shower till 9pm. When 9pm came they told me sorry they cant provide me with a towel. The receptionist is incredibly rude and raised her voice when questioned about the towel. Please remove this hotel from expedia to prevent your advertising compony from loosing profits. There were also exposed wires in the room which poses a hazard for my 3 year old son. If no action is taken on this hotel by expedia. I will have to report this hotel and expedia to the higher authorities. Thank you ##### sharmilaah Stayed 1 night in Jun 2018 ### Expedia's Latest Trends ### Hotels > - [Raia Inn Penang](https://www.expedia.ca/George-Town-Hotels-Raia-Hotel-Penang.h8352764.Hotel-Information) > - [Hotels in Saskatchewan River Crossing](https://www.expedia.ca/Saskatchewan-River-Crossing-Hotels.d6347447.Travel-Guide-Hotels) > - [Hilltop Villa One Penang By Plush](https://www.expedia.ca/George-Town-Hotels-Hilltop-Villa-One.h32609816.Hotel-Information) > - [Yavapai Lodge](https://www.expedia.ca/Grand-Canyon-Hotels-Yavapai-Lodge-Inside-The-Park.h9769422.Hotel-Information) > - [Iconic Regency Service Residences - Managed by Iconic Hotel](https://www.expedia.ca/George-Town-Hotels-Iconic-Regency-Service-Residences.h109638528.Hotel-Information) > - [Arena Residences](https://www.expedia.ca/George-Town-Hotels-Arena-Residences.h26373972.Hotel-Information) > - [Bayview Beach Resort Penang](https://www.expedia.ca/George-Town-Hotels-Bayview-Beach-Resort.h4350566.Hotel-Information) > - [Casino Hotels in Croatia](https://www.expedia.ca/Destinations-In-Croatia-Casino-Hotel.0-0-d43-tCasinoHotel.Hotel-Filter-Destinations) > - [Hotels with Early Check-in in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Hotel-With-Early-Check-In.0-0-d6023515-thotelwithearlycheckin.Travel-Guide-Filter-Hotels) > - [Max Ferringhi Hotel](https://www.expedia.ca/George-Town-Hotels-Max-Ferringhi-Hotel.h30099985.Hotel-Information) > - [Amari SPICE Penang](https://www.expedia.ca/George-Town-Hotels-Amari-Spice-Penang.h78616735.Hotel-Information) > - [U Hotel Penang](https://www.expedia.ca/George-Town-Hotels-U-Hotel-Penang.h9456728.Hotel-Information) > - [Viva Tangerine by Wyndham, A Trademark All Inclusive](https://www.expedia.ca/Puerto-Plata-Hotels-Viva-Wyndham-Tangerine-Resort-All-Inclusive.h995926.Hotel-Information) > - [Hompton by the Beach Penang](https://www.expedia.ca/George-Town-Hotels-Hompton-By-The-Beach-Penang.h36040669.Hotel-Information) > - [Lone Pine, Penang, a Tribute Portfolio Resort](https://www.expedia.ca/George-Town-Hotels-Lone-Pine-Boutique-Hotel-By-The-Beach.h1078909.Hotel-Information) > - [Hotels in Calatagan](https://www.expedia.ca/Calatagan-Hotels.d182201.Travel-Guide-Hotels) ### Flights > - [Flights from Edmonton International Airport (YEG) to Callao (LIM)](https://www.expedia.ca/lp/flights/yeg/lim/edmonton-to-lima) > - [Flights from Tulum (TUY) to Ladyville (BZE)](https://www.expedia.ca/lp/flights/tuy/bze/tulum-to-belize-city) ### Cruise ### Packages > - [Wreck Beach](https://www.expedia.ca/Wreck-Beach-Vancouver.d6072259.Vacation-Attraction) > - [California](https://www.expedia.ca/lp/theme-vacations/kid-friendly-vacations/206/California) > - [Shediac's Giant Lobster](https://www.expedia.ca/Shediacs-Giant-Lobster-Shediac.d6296616.Vacation-Attraction) ### Vacation Rentals > - [Pembroke Vacation Rentals](https://www.expedia.ca/Pembroke-Vacation-Rentals.d6127342.Travel-Guide-VacationRentals) > - [Manitoulin Island Vacation Rentals](https://www.expedia.ca/Manitoulin-Island-Vacation-Rentals.d6339922.Travel-Guide-VacationRentals) ### General