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Hotel Equatorial Penang

5.0 star property
Travelers tee off on an 18-hole golf course, cool down at the swim-up bar, and gather with family over international cuisine at five distinct restaurants

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Hotel Equatorial Penang, in Bayan Lepas, offers a retreat with an outdoor pool, fitness classes, and rejuvenating spa treatments like facials and massages. Perfect for families seeking relaxation.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
  • Parking included
  • Restaurant

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About this property

Hotel Equatorial Penang

  • Luxury family-friendly hotel located in Bayan Lepas
  • Take advantage of a free roundtrip airport shuttle, an adjacent golf course, and a swim-up bar at Hotel Equatorial Penang. Get out on the links at this hotel and enjoy amenities such as a driving range and a restaurant with golf course views. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, aromatherapy, or reflexology. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include racquetball/squash. In addition to a poolside bar and a terrace, guests can connect to free WiFi in public areas.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
    • Free self parking
    • Limo/town car service, buffet breakfast (surcharge), and 2 outdoor tennis courts
    • An electric car charging station, express check-out, and express check-in
  • Room features
  • All 413 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
  • Extra conveniences in all rooms include:
    • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
    • Rainfall showers, separate tubs/showers, and free toiletries
    • LCD TVs with premium channels
    • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Equator Club Lounge]
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 55 for adults and MYR 34 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Hotel Equatorial Penang have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–9:00 PM.

Is Hotel Equatorial Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Equatorial Penang?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Equatorial Penang?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Equatorial Penang provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 5 AM–6 PM at scheduled times.

Where is Hotel Equatorial Penang located?

This family-friendly George Town hotel is located near the airport, within 2 mi (3 km) of Penang International Sports Arena and University of Science-Malaysia. RECSAM and Institute Pendidikan Guru is 2.1 mi (3.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

7.4

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 198 out of 440 reviews
Rating 8 - Good. 176 out of 440 reviews
Rating 6 - Okay. 46 out of 440 reviews
Rating 4 - Poor. 18 out of 440 reviews
Rating 2 - Terrible. 2 out of 440 reviews

Reviews

Verified

10/10 Excellent

weng joo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Environment is very beautiful and room is very clean
Stayed 2 nights in Jan 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
It would great if the management could seriously look into the compliance of wearing a proper outfit to the pool.
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Sab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service from the staffs Well maintained Limited Breakfast choice
Stayed 2 nights in Dec 2020
Verified

6/10 Okay

Sukhdev Singh

Liked: Cleanliness
Disliked: Staff & service

Disappointed with the stay

Overall it was satisfactory. But for a 5 star hotel, they are really below mark. I think the service providers did their best within their means but there could be lack of proper supervision, management and leadership in this hotel. Rooms were clean, bathroom was clean, but the restaurant service was poor and also during breakfast time. Eg the waiter used his hand during toasting the bread. Also I gave the ice pack (used to store some special medicine while travelling) to be kept in the freezer as there was no freezer in the room. The refrigerator was inadequate to keep the ice pack cold. On the 4th day when I got it back, the ice pack had already melted as they did not put it in the freezer. The instruction that I gave to the Duty Manager (Farish) was not complied with. It was quite shocking. I would not recommend this hotel as a 5 star hotel mainly due to poor service and the attitude of the staff at the front desk who did not show the due care when I complained about the ice pack. I got the answer “the management having meeting”. I expected as least someone from the management should quickly come up to hear my complain when it is fresh. Feedback like this was very useful to the hotel but they lost the opportunity.
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Want to pamper yourself ?

Definitely the luxury hotel to go to in Penang....for a retreat ! The beautiful Bkt Jambul Golf course is just " next door " and Kampachi at lower ground serves Japanese cuisine choices including the wonderful wagyu beef !
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

LogineeK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great ambiance, excellent breakfast buffet! Helpful staffs, loved the jacuzzi beside the swimming pool. Felt very relaxed .
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet is excellent, room service is fast and professional; defenately staying there whenever visiting Penang.
Stayed 7 nights in Feb 2020
Verified

4/10 Poor

Sangmin

마운틴뷰라 별로였고 객실에 카펫이 깔려있어 먼지 알러지가 있는 저는 재채기때문에 고생했음.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the waterfalls and gardens on the property. It was exquisite. The view of the golf course from my room was lovely.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Food is good. However, hotel needs some upgrading works. 1) room smells musty. Probably because carpet is old 2) have some difficulty accessing room floor because hotel card doesn't work in one of the lift 3) room door knob needs repair
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay. The kids loved it too. A great place to stay. Excellent condition, very very helpful staff. Their local knowledge is fantastic. Service is A++. Food is great too. All in all 6 out of 5 star. :)
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルで仕事する方向き

ホテルで仕事をする方向き
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property, clean, friendly and helpful staff.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hey!! I’m so glad to stay in this hotel!! All the things in this hotel is very well especially the staff serviced!! But still need to improve and check about the air conditioning in the room frequently ..
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

골프장이 보이는 뷰라 좋았습니다
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great , but I really hate doing theses written reviews keep it expedia.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Susumu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

マレーシア科学大学に隣接するコスパの良い高級ホテル

ビジネスで３泊。空港からアクセスがよいが、このホテル周辺にはコンビニなどはない。そのため、基本的にはホテル内あるいはとなりのゴルフコースで過ごすことを前提とするか、あるいは、ホテルからタクシーあるいはgrabで街に外出することを前提とする場合の宿泊とおもう。客室はきれいに清掃がされており、清潔である。シャワーにお湯がでないということはない。浴槽も広々としている。アメニティは歯ブラシ、シャンプー、リンス、スリッパ等一通りのものは揃っている。バルコニーからはジョージタウンを一望できる立地。マレーシア科学大学には5分歩けばキャンパスに到達する。ロビーから客室までが若干遠い。バーやレストランが併設されており、ビールも飲める。コストパフォーマンスがよい高級ホテルである。
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big property. Built while ago but well maintained. Clean and satisfying stay. Water quality is good. Breakfast buffet was good. Property is located 10 min from the airport toward elevated near mountain area providing awesome view of town and sea. Parking area is big, well ventilated and safe.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

FC

Liked: Cleanliness, staff & service
Best hotel near Penang international airport
Stayed 1 night in Nov 2019
Verified

8/10 Good

LY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The open space, fresh air, the garden and the pool were great. Its a very nice hotel with great service. We loved staying there. The only low light is distance, the hotel was a 25 min drive from george town. But we always gound grab easily.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a very nice property. A bit far from Georgetown but close to the airport. Nice and quiet and costs only about 20 Ringit using grab to hit downtown. Nice pool. Squash court paint peels but this is a minor complaint.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

PROF RAVINDRAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite comfortable stay, spacious and clean rooms, friendly staff, well maintained pool, jaccuzi and suna. I really enjoyed my stay
Stayed 2 nights in Oct 2019
Verified

8/10 Good

V

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful property where the indoor and outdoor merge. Beautiful greenery and decor. Lovely rooms with views over Penang. A choice of restaurants and a lovely pool area. Really enjoyed our stayed and extended it twice! Service in one of the restaurants was slow. We are vegetarian and breakfast buffet was not accurately labelled. Not leaving enough towels in the bathroom. Not near any amenities so needed to get a taxi everywhere but taxis are so cheap! Other than this would highly recommend staying here and would stay again. Great value for money!
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
环境好，设施少，空旷，有点大而无当的感觉。可能是客人太少吧。本地人来也不方便还是什么原因。不过我喜欢
Stayed 2 nights in Sep 2019