"Great hotel for the price. Clean, new, good bed and shower, nice size room, decent restaurant, helpful staff, and ample free parking underground so no issue with getting in and out with the rain. Although it’s outside the center of the city, it has some shopping and restaurants around and has a Spar on site."
"Our first night in we tried to order food for our kids but the phone in our room didn’t work. When we went downstairs to the restaurant it took them a while to figure it how to order food to our room. When it showed up to the room it didn’t have the drinks we ordered and the person was upset with us because we didn’t use the phone to order our food. The pool is not just the hotels pool, it is a gym that you can buy a membership to. The “kids pool” was small and cold."
"Similar scenario as other hotels in Ireland. They are not family friendly. Swimming pools kick children out by 6 PM. Nightly rates are insanely expensive. I truly don’t understand the point of a Hotel swimming pools that don’t allow children to swim in the evening"
"This is a really nice Hotel in a great location just a short walk into the centre of Galway. Our room was spacious and comfortable. The staff were very welcoming and helpful."