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Holiday Inn Express Edmonton Downtown, an IHG Hotel

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Indoor pool
TV, pay movies
Premium bedding, down comforters, memory foam beds, in-room safe
Premium bedding, down comforters, memory foam beds, in-room safe

Overview of Holiday Inn Express Edmonton Downtown, an IHG Hotel

Holiday Inn Express Edmonton Downtown, an IHG Hotel

2.5 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
10010 104th Street, Edmonton, AB, T5J 0Z1

Explore the area

  • Popular LocationRogers Place12 min walk
  • Popular LocationEdmonton City Centre12 min walk
  • Popular LocationSouth Edmonton Common19 min drive
  • AirportEdmonton, AB (YEG-Edmonton Intl.)30 min drive

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About this area

Edmonton

Located in Edmonton, Holiday Inn Express Edmonton Downtown, an IHG Hotel is in the city center and near a metro station. Edmonton City Centre and Kingsway Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit TELUS World of Science-Edmonton and World Waterpark. Looking to enjoy an event or a game? See what's going on at Rogers Place or Commonwealth Stadium. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's central location.
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What's nearby

  • Telus Field - 10 min walk
  • Rogers Place - 12 min walk
  • Edmonton City Centre - 12 min walk
  • Alberta Legislature Building - 14 min walk
  • South Edmonton Common - 19 min drive

Getting around

  • Bay-Enterprise Square Station - 3 min walk
  • Edmonton Station - 7 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • The Free Press Bistro — 1 min walk
  • Uccellino — 3 min walk
  • The Marc — 3 min walk
  • Cafe Select — 3 min walk
  • Corso 32 — 4 min walk

About this property

Holiday Inn Express Edmonton Downtown, an IHG Hotel

Edmonton hotel in Downtown Edmonton, near Rogers Place
A restaurant, an indoor pool, and a fitness center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a spa tub, and a steam room are onsite. All 140 rooms feature comforts like memory foam beds and premium bedding, while conveniences include refrigerators and microwaves. Free WiFi and coffee makers are standard, as are TVs with cable channels.
Holiday Inn Express Edmonton Downtown, an IHG Hotel offers 140 accommodations with safes and coffee/tea makers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 8:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Hindi
  • Mongolian
  • Romanian
  • Serbian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (7091 square feet)
  • Meeting rooms - 6

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - 5 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation (varies based on length of stay)
Dogs and cats welcome
2 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 270 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 12 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts credit cards, debit cards, and cash for all onsite payments
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Edmonton Downtown
Holiday Inn Express Hotel Edmonton Downtown
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Holiday Inn Express Edmonton Downtown Hotel
Holiday Inn Express Edmonton Downtown
Holiday Inn Express Edmonton Downtown, an IHG Hotel Hotel
Holiday Inn Express Edmonton Downtown, an IHG Hotel Edmonton

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 324 out of 989 reviews
5 - Excellent 33%
Rating 4 - Good. 381 out of 989 reviews
4 - Good 39%
Rating 3 - Okay. 159 out of 989 reviews
3 - Okay 16%
Rating 2 - Poor. 67 out of 989 reviews
2 - Poor 7%
Rating 1 - Terrible. 58 out of 989 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities
Write a review

2/5 Poor

Travelled with partner
Disliked: Amenities, property conditions & facilities
Their was no cutlery provided like glasses and when i asked for them they told me they don’t provide them due to covid. Also we booked for room with 1 king size bed but they gave us room with 2 queen size beds
Stayed 2 nights in Jul 2021

1/5 Terrible

Travelled with family
Disliked: Staff & service
Got charged 70 dollers for a little juice stain on the bedsheets. Also got told we were going to get free parking for the day from one staff and than the next day when we were going to checkout they made us pay full parking. Got charged an extra $120 after everything was said and done. Morning front desk attendant sucks, the evening attendant TK is the best!
Stayed 2 nights in Jul 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tell my friends not to go here .....when you first arrive at the hotel everything appears to be visually great it looks to be a renovated Hotel and generally clean. I was actually remarking at the lights at the front desk until I looked up and saw a layer of dead bugs moss and who else knows what shining through. Also I booked this hotel over a month before my stay and on the booking insured to note that I have celiac disease and would require some sort of gluten-free option for breakfast knowing that the restaurants and buffet breakfast would likely not be open due to restrictions. When I arrived there were absolutely no options other than oatmeal which they could not guarantee nor even really understand what I was asking when I said gluten-free, and a fresh fruit cup and fresh apple juice. The next morning the only thing that was received was lumpy cold oatmeal, a juice box, and a prepackaged fruit cup you would send with your child to school. The beds were extremely uncomfortable, and luckily we had woken up beforehand but 5 minutes after we woke up and went to get our breakfast the housekeeping attendant came and banged on our door 2 hours before expected checkout asking when we would be leaving. Totally rude and unacceptable! They have a computer system for this reason! We were up in Edmonton for a date night away and it ended up being extremely stressful and unrelaxed.
Stayed 1 night in Jul 2021

3/5 Okay

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Liked the balcony, couch and fridge. Would like more TV stations and a bigger fridge. Not as sound proof as preferred.
Stayed 5 nights in Jul 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It was not worth the stay. It was noisy inside the hotel more than outside, had strange smells (not the disinfectant kind) wallpaper is coming lose. Good place to be if you are interested in what the people in the room next to you are up too. Not going there again
Stayed 1 night in Jul 2021