COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Best Western Cowichan Valley Inn

Photo gallery

Featured Image
Seasonal outdoor pool
Desk, laptop workspace, blackout drapes, soundproofing
Desk, laptop workspace, blackout drapes, soundproofing
Desk, laptop workspace, blackout drapes, soundproofing

Best Western Cowichan Valley Inn

3 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationBC Forest Discovery Centre6 min walk
    Popular LocationWorld's Largest Hockey Stick3 min drive
    Popular LocationDuncan Meadows Golf Course5 min drive
    AirportVictoria, BC (YYJ-Victoria Intl.)70 min drive

Choose dates to view prices

About this area

Duncan

Best Western Cowichan Valley Inn is located in Duncan. Cowichan Valley Museum and Hand of Man Museum are cultural highlights, and some of the area's activities can be experienced at Duncan Meadows Golf Course and Averill Creek Winery. Cowichan Aquatic Centre and The Raptors are also worth visiting.
Popular Location

What's nearby

  • BC Forest Discovery Centre - 6 min walk
  • Cowichan Aquatic Centre - 3 min drive
  • World's Largest Hockey Stick - 3 min drive
  • Duncan Meadows Golf Course - 5 min drive
  • Averill Creek Winery - 5 min drive

Getting around

  • Victoria Intl. Airport (YYJ) - 70 min drive

Restaurants

  • CVI Restaurant and Lounge — 1 min walk
  • Hudson's on First — 3 min drive
  • Heritage Indian Cuisine — 4 min drive
  • Nha Trang Maki Sushi — 4 min drive
  • Arbutus Cafe — 4 min drive

About this property

Best Western Cowichan Valley Inn

3-star hotel with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge, and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. All 64 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will find plasma TVs with cable channels, and other amenities include rainfall showerheads and coffee makers. Housekeeping is available on request.
Best Western Cowichan Valley Inn offers 64 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch plasma televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities

Languages spoken

  • English
  • Korean

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch plasma TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Dogs welcome
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Best Western Cowichan
Best Western Cowichan Valley
Best Western Cowichan Valley Duncan
Best Western Cowichan Valley Inn
Best Western Cowichan Valley Inn Duncan
Cowichan Inn
Cowichan Valley Inn
Best Western Duncan
Duncan Best Western
Best Cowichan Valley Duncan
Best Western Cowichan Valley Inn Hotel
Best Western Cowichan Valley Inn Duncan
Best Western Cowichan Valley Inn Hotel Duncan

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 89 out of 180 reviews
5 - Excellent 49%
Rating 4 - Good. 72 out of 180 reviews
4 - Good 40%
Rating 3 - Okay. 9 out of 180 reviews
3 - Okay 5%
Rating 2 - Poor. 5 out of 180 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 180 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very accommodating with our unique needs. We were pleasantly surprised with the outdoor patio during Covid times.
Stayed 2 nights in Apr 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, on site restaurant / great food.
Stayed 1 night in Apr 2021

1/5 Terrible

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room door gaps were big enough to see though , which means you are able to hear everything at all hours in the hallway. The Rooms Were extremely hot and the ac being turned on only blew some bugs into the room. The other option would be to open the window and hear the traffic at all hours due to the stop light being right outside the restaurant - Big logging trucks Air Brakes non stop traffic = no sleep for anyone I was very pleased on my welcoming as we were welcomed very professionally. However it went downhill from there. Covid policies should be enforced not just posted around the hotels, finding a toe nail in your room when you first check in to me says nothing is sanitary.
Stayed 1 night in Apr 2021

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Not the cleanest. Bathroom was not cleaned well. Smelled like bleach but wasn’t really clean.
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff who assisted us during check in was very nice, very welcoming - excellent serving. The place is clean and safe. They also have a grab and go breakfast which is a great offering.
Stayed 1 night in Feb 2021