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"Receptionist was very helpful and pleasant and did provide a room with what I was asking for. The room was clean and spacious as per description. Good supply of hot water for bathing morning and evening. The matress was very old and no longer supportive as it may have been years ago when purchased and needed replaced a whole back. Pool area was nice though no shade at all and no umbrellas available so this limited the time one could spend by the pool which was one of the primary reasons to go and relax. Meals were good with a wide variety of both local and western options as were the prices. Sadly there is much that is rundown and and neglect in maintenance and upkeep. It is a shadow of its former years. It has a lot going for it but there better options around to choose from as its now a bit rundown and no longer represents value for money."

"The room was very spacious, comfortable and clean. The property is literally 1 min from the main shopping street and very close (10 min walk) to the main train and bus station. Reception staff didn’t spoke a word of English. Wifi connection was not stable. Overall pleasant and good experience. Would recommend the hotel to other solo travellers. "

"It is kids and family friendly. Could not use the pool because of rain"

"Booked AC room and was given Non AC. Front desk person says AC room costs 2k . They have zero knowledge about app based bookings. According to them if payment of over 2k is received to their account they will give ac room.i am wondering if CX has got discounted price on app they don't care. Food was reasonable and good. Expedia this is unexpected and please refund atleast 500 as we were tired didn't bother to cancel and try other properties "

"They never informed us that thr buffet was chargeable."