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"Room was clean. Breakfast was good, had selections of western and traditional javanese/indonesian food."

"The rooms were excellent / clean. Staff very courteaus Hotel is beautifull "

"Very nice hotel in terms of both architecture and location. Staff were incredibly friendly (especially Deby and Ghita). Would happily stay again."

"Excellent service! Nice buffet spread! Right beside a big mall."

"Excellent hotel"

"Beautiful hotel, loved our stay. Hotel staff were nice."

"Nice hotel, the room facing the street are noisy. Good breakfast and room service choice, friendly and helpful staff. Rooms are spacious and comfortable will stay again next time."

"Handuk nya kotor Bad cover nya kotor Keset nya kotor Nyuci nya mga bersih ya Sampe2 kedepanx kalau mau nginap d sini , saya pikir2 lagi deh"

"The hotels is very clean and the location is perfect, staff is very helpful. I will love to comeback and recommend this hotel."

"The hotel was ok. We had an issue with our room which was not well cleaned but once we told them they quickly changed us to a new one. We had a sunrise excursion and they made our breakfast beforehand so we could have something to eat. The hotel was very good located next to a mall. I would stay here again, I stayed at many Novotels and this is the only one I had an issue with the cleaning but they were fast to solve it and very accommodating, so I would come back"

"Room was clean and well maintained. Convenient location. "

"Great hotel. Friendly staff, nice pool, good buffet breakfast for price, great location, one block from a street with lots of restaurants, clean and comfortable room, my room had a great view of the volcanoes. Would stay again. "

"The staff and facilities were great and I had a comfortable stay."

"Everything absolutely brilliant the room is beautiful the staff excellent food delicious "

"Staff was wonderful. Room and grounds were wonderful. Breakfast was wonderful."

"Everything was clean and helpful staff."

"Very clean, amazingly attentive staff (still polite and not imposing), lovely affordably priced spa treatments and amazing selection gor breakfast. Super value! "

"The hotel is close to the train station and to the Maliboro street. Friendly staff. Thank you."

"Great property at the heart of the city "