Recherche d’hôtels − South Tyneside

« Le rapport qualité/prix n'est pas bon et le personnel fait le minimum syndical entre de courtoisie. L'hôtel necessiterait un rafraichissement complet »

« Very good place to be »

« We saw the housekeeping service notice in the room. One of the sentences stated that your room will not be refreshed automatically each morning and will be serviced upon request only. We stayed for 7 consecutive nights under 2 bookings. We requested housekeeping service twice during our stay. But no one ever came to clean up. They only did after my wife made a complaint. The 6 night my wife informed the front desk staff about this again. We needed toilet papers as it's almost gone, tissues in...

« Personnel aimable et accueillant. Mais hôtel très vieillot qui mériterait un rafraichissement, ce n'est pas vraiment le standard attendu d'un Mercure. »

« bon emplacement, parking gratuit pour les résidents de l'hôtel, personnel très charmant, chambre très propre, juste la moquette de l'escalier à revoir »

« Great location, with loads of parking in the area and really close to the station (handy to get to Newcastle) and the seaside. The staff was helpful when we had an issue with the check in, and was always responsive to our requests. The room was alright, even though the bed wasn't exactly comfy, and the timed fan in the bathroom wasn't ideal at night. The best thing overall was the cafe, in which we went for all the three days. Hats off! The staff was amazing, and they could accommodate our...

« Good »

« Every time I travel back north I stay at this place as it's friendly, has what you need and more-aka the restaurant next door and nearby to bigger shops too »

« Room was exceptionally clean with a very comfortable bed. One of the double glazed window units was blown and required replacing and the ensuite was a little tired and needed upgrading. Breakfast was very good, as was the evening meal. Staff needed chasing up not keeping up replacing side plates, and keeping coffee pots full. Staff were quick to apologise and bring out replacements. We will almost certainly visit again, despite getting a few things wrong the staff were extremely friendly and...

« Room was a decent size with view over the river! Bed was very comfortable! Shower was poor, no real pressure! Lighting in the room wasn’t great! Restaurant was closed on both nights I stopped, not an issue as I wanted to walk and there is a decent pub(Schooner inn) not too far away! »