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"Room: Decoration was good, but carpets looked very tired and require replacing immediately. The undersink cupboard door was off the hinge. We did not receive hot water on the shower. The water was lukewarm. Staff: The Check-in was smooth and the assistance helped me to pay the parking fee. Gym: we did not use it. Breakfast. This was NOT very pleasant. By the time we went at 9am, most things were gone and aad not stock. There were not enough items in the hot containers and we were not informed that they could make to order."

"We were refused service at the restaurant, when we told staff we were willing to wait they said no point you probably won’t get a table. Then we asked if we could eat in our room and they said no. Effectively giving us no food options we had to order pizza as we are unfamiliar with the area and there was nothing within walking distance."

"Great hotel with friendly helpful staff, both breakfast and dinner were lovely. Couldn’t fault the hotel room and the location is so handy only a few minutes walk from Skipton centre down the canal path. "

"Clean friendly hotel "

"I had a really nice stay recently, and enjoyed the gym, swimming pool and spa facilities. Breakfast is good and gluten free options are available. I was to have dinner as well but restaurant staff didn't recognise my interest, so had food at s local Italian restaurant instead."

"Good hotel for the money we paid. All the staff are very good, helpful and very friendly."

"We looked onto the motorway but the windows were well insulated so didn’t disturb our sleep "

"Great facilities. "

"Very impressed with the hotel. Staff were great as was the breakfast. Had a 2nd floor double room in the courtyard, which was spacious and very quiet which I liked. It was a little cool in the room but had a sufficient wall heater to help with that. Very nice modern bathroom and shower. Very grand building and the spa & pool which looked amazing and very inviting but didn’t have time to use. Family friendly and busy whilst I was there. Would recommend a stay here to my friends "