Luxury Hotels & Resorts in Otago

"Clean, updated, easy check in and out. The parking lot not being big enough for every guest is the only downside, but we only had to pay for parking one out of three nights even though the hotel was fully booked. We didn’t mind. Staff was friendly and room was made up nicely daily. Awesome to have a washer and separate dryer on an outdoors-heavy trip. Great if you don’t want to stay in the thick of Queenstown but still want the convenience of the city. "

"We usually love the convenience of Quest and this was no exception. The kitchenette is well supplied. You have a washing machine and dish washer. There are sufficient plugs everywhere to conveniently recharge what you need to. The view of the mountains is quite beautiful. Staff were totally helpful and allowed us to store our bikes in a safe dry place in their garage and told us where to park our car for 6 days. Very helpful and supportive. We enjoyed our stay and the comfortable bed. Also easy to stay at the Quest Frankston and take the bus into Queenstown for the day."

"Big rooms "

"Nice size room, nice view. Clean and tidy"

"Wonderful customer service from check-in to housekeeping. Rooom was spotless"

"Clean and very comfortable, zero complaints 😊"

"We stayed in an ensuited double room, which was small but neat and clean and had everything we needed. The kitchen was well equipped (though cutlery was a bit scarce!) and generally clean. Staff were friendly and location was good. Would definitely stay here again."

"Very clean would stay again"

"We got upgraded to a 1-bedroom apartment, which was amazing!! The apartment is very clean & well-equipped, plenty of space for two people, came with complimentary tea, coffee & biscuits, and we could store our luggage with at the Reception on the day we checked out. Very happy with the service, would definitely recommend Pinewood to our friends & families!"