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"Very nice staff, breakfast as expected, nice heated little pool that's good for a family. TV badly needs updating; invest in smart TVs and your customers will thank you. Room was clean overall but a little dusty in less-travelled places. Good but not great hotel."

"I wouldn’t change a thing. "

"Likes-Proximity to Retail Therapy -walking distance to eating and entertainment -ample parking -pool and hot tub facilities with seating was welcomed -spacious, comfortable room with all the amenities -morning staff, including front desk and breakfast staff -breakfast buffet was fantastic, providing an assortment for all -hallways, decor and general design was pleasant Dislikes-we raised a concern as to the attention to detail on cleanliness in our room ( floor and windows) we were advised to place Make up Room sign on door and our issues would be looked after. -minimal work on windows, film was just smeared around -floor may have been swept but not washed -bed not made, soiled towels left and coffee table not wiped -mattress was well-used with an obvious dip on right sleeping side"

"Bien situé et super restaurant."

"This hotel bills itself as a “Boutique Hotel” but it seemed like a kitschy way of explaining why the property was frozen in the 80’s. My room (king suite) was very spacious, but had many issues: crumpled tissues and other small litter left on the floor, small blood stains on the bed sheet, insufficient towels, stopper for tub did not work. These all can be put down to lack of attention by cleaning staff. Fortunately the duty staff was excellent in resolving all the issues and even offered to move me to another room. I was pleasantly surprised by a partial refund when I checked out the next day. The continental breakfast was very limited, so if you’re a big eater you might want to plan to go out for breakfast. Upon checking in, the hotel will offer you a coupon for 15% off a number of downtown restaurants. I urge you to take advantage of this, the restaurants were all nearby(5-10) walking distance) and their offerings were very good. We went to the Brick House Craft Burger Restaurant and the food and prices were excellent!! One final note is parking. The hotel offers free parking at the local municipal parking garage, but it is a 5 minute block-and-half away. Despite the issues with the room, we would be willing to go back to this hotel."

"The manager was very accommodating!!"

"Great value! Clean, quiet and comfortable!"

"I was overcharged by one night and my free night reward through Hotels.com was not used. This is terrible. Terrible service you need to fix this as soon as possible."

"Very clean"