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"Friendly staff"

"The room is spacious and clean, the view to the nature is fantastic. Staffs are friendly. It pays attention to culture and traditions. Love the dinner as well. One thing can be improved, the amenities can upgrade to a better shower head or hair dryer. With this level of hotel, I would expect a better quality of the amenities. Surprised to see a very basic and old shower head and hairdryer. But other than this little things, I love everything of this hotel. Would definitely recommend if you prefer a quiet place to stay with lots of nature around it."

"Well equipped."

"Room was steaming hot (as most rooms, trains, restaurants, everywheres are in Japan) and would not cool so we had to open the window which meant listening to the trains and the accompanying announcements all night. Nice little underground parking lot amd easy access to the town on foot - or train station if you travel that way. "

"Besides of the clean room and staffs'"

"Everything is clean. The view from the balcony is great. The private sauna ia a unique facility."

"The hot springs, including private ones, are amazing (and sulphurous), and so are the views from the hotel. The food is simple and good, both at dinner and at breakfast. On the other hand, rooms have cheesy smell to them, probably from mold; wifi is very weak."