Hotels in Crossgate, San Jose

"The bed is too soft. "

"Clean and great location. Easy check-in. Would recommend! "

"Sadly- things just didn’t go smoothly. Air conditioning in our room was not working- we were offered a fan the first day. However the next day I asked the maintenance guy himself and it was fixed in 2 minutes. Power went out in our room one morning from turning on the hair dryer. We were told maintenance wasn’t in yet so no one could flip the breaker. Room keys reset 3 of 4 days. Keys didn’t work to pool We had called ahead to learn if there were plans for an egg hunt / the Easter Bunny - we were told no. Yet there were. They were updating the room to the left and right of us - which was needed. But started working at 8am- not great when traveling with teenagers who could have slept in for their spring break. Pool towels lacking. Pool app to order - didn’t work Once we got it to and food was sent without the modifications They need to set aside parking for hotel guests versus restaurant guests versus members . "

"Great location in downtown San Jose."

"Great experience. They did have a code to get the parking rate at a lower price. "

"WiFi super fast room really clean "

"Clean room, great breakfast, pool was warm. The only disappointment was the front desk receptionist who was on her phone the whole time we were checking getting checked in by another staff, unfriendly no smile mo eye contact to guests its odd to be in hospitality business but clearly don’t have the basic qualities for it."

"The gym was well equipped and the property was kept up nicely"

"Yes"