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Best Western Heritage Inn

2.5 star property
Hotel in Concord with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Heritage Inn

Outdoor pool, sun loungers
Breakfast area
Standard Room, 1 King Bed, Non Smoking, Jetted Tub
Lobby
Standard Room, 2 Queen Beds, Accessible, Refrigerator
Near the airport, Best Western Heritage Inn offers a relaxing retreat with an outdoor pool and sun loungers. Stay connected with in-room WiFi, work out at the gym, or get some business done at the business center.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

Standard Room, 2 Queen Beds, Accessible, Refrigerator

Standard Room, 2 Queen Beds, Accessible, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(69 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(68 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
4600 Clayton Rd, Concord, CA, 94521

What's nearby

  • Concord Pavilion - 6 min drive - 6.1 km
  • Todos Santos Plaza - 6 min drive - 4.6 km
  • Six Flags Hurricane Harbor Concord - 8 min drive - 6.4 km
  • Sunvalley Shopping Center - 9 min drive - 7.8 km
  • The Veranda - 9 min drive - 7.5 km

Getting around

  • Concord Station - 8 min drive
  • Antioch-Pittsburg Station - 25 min drive
  • Concord, CA (CCR-Buchanan Field) - 20 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive
  • ‪Dunkin' - ‬7 min walk
  • ‪川味鲜Tasty Szechuan Noodles - ‬14 min walk
  • ‪Huckleberry’s - ‬12 min walk

About this property

Best Western Heritage Inn

Hotel near Concord Pavilion
Best Western Heritage Inn provides amenities like a gym and a business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • RV/bus/truck parking, coffee/tea in the lobby, and multilingual staff
  • A front-desk safe, a banquet hall, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 121 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,900 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (36 inches high)
  • Hand-held showerhead
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per day, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Heritage Concord
Best Western Plus Heritage Inn Concord
Best Western Heritage Inn Concord
Best Western Heritage Concord
Best Western Heritage Concord
Best Western Heritage Inn Hotel
Best Western Heritage Inn Concord
Best Western Heritage Inn Hotel Concord

Frequently asked questions

Does Best Western Heritage Inn have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Heritage Inn?

As of Aug 22, 2025, prices found for a 1-night stay for 2 adults at Best Western Heritage Inn on Aug 31, 2025 start from CA $141.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Heritage Inn pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 150.00 per stay and a fee of USD 35 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Best Western Heritage Inn?

Self parking is free at this property.

What time is check-in at Best Western Heritage Inn?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Heritage Inn?

Check-out is at 11 AM.

Where is Best Western Heritage Inn located?

Situated near the airport, this hotel is within 1 mi (2 km) of Newhall Community Park and Markham Regional Arboretum. Contra Costa Canal Trail is 2.9 mi (4.7 km) away.

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Best Western Heritage Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 373 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 91 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an easy and relaxing stay ! Thank you 😄
Stayed 1 night in Aug 2025

10/10 Excellent

Laylawnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Near a lot of things
Stayed 2 nights in Jul 2025

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is excellent. The room is clean and comfortable bed. The breakfast is awesome. I definitely recommend this hotel. Great place to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and most accommodating very quite and spacious
Stayed 1 night in May 2025

8/10 Good

Deborah Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Well priced, clean, nice breakfast, close to my family
Stayed 2 nights in Apr 2025

8/10 Good

kunle

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet stay
Stayed 4 nights in May 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and staff people
Stayed 2 nights in Jun 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Quite nice
Stayed 2 nights in May 2025

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities
Over all good stay, no issues, wish the coffee was a bit better, wasn’t my favorite
Stayed 3 nights in Jun 2025

8/10 Good

jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t a bad stay. Room was great
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is centrally located in Concord with many dining and shopping options.

10/10 Excellent

Jose Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2025

6/10 Okay

Valerie

Good, reliable hotel. Good for short trips
Stayed 1 night in Apr 2025

6/10 Okay

Deborah

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Check in was great, the guy that checked me in was extremely helpful. The pool was enjoyable. Breakfast was really good. My stay was nice until I spotted a huge cockroach/field roach on the counter by the sink. It was over an inch long and with all the lights on in my room, it shouldn’t have ventured out of hiding but it did. I would have given a 4, maybe 5 star review if there hadn’t been such a big roach on the counter. Hard to recommend somewhere with roaches… I have it 3 stars because everything else was fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was larger than expected, had all the appliances needed, clean, very comfortable bed and the breakfast was quite good.
Stayed 1 night in Apr 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was super noisy. it sounded like the people upstairs were running laps around the room. I took my dog for a walk and there were cockroaches everywhere. Disgusting. the room itself was semi clean. there were people playing super loud music outside my room after midnight. will never stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly and clean
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was friendly and attentive. The room was clean and pleasant. Will definitely stay here again on the future!
Stayed 1 night in Feb 2025

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
It was to far from the activity we came for.
Stayed 2 nights in May 2025

10/10 Excellent

LaTanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy staying here. The only request I have is that they need bacon for breakfast and pastries.
Stayed 1 night in Jan 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people were very nice.
Stayed 1 night in Jan 2025

6/10 Okay

Rick

Disliked: Staff & service
Not so great
Stayed 3 nights in Jun 2025

10/10 Excellent

Cedric

Goid
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

We had a lovely stay and Glenda and Dean at front desk and Breakfast service were great!
Stayed 3 nights in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible room was well configured.
Stayed 1 night in Mar 2025