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« There were roaches in my bathroom »

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« The place was FILTHY!!! The place smelled or weed and cigarette smoke (it's a NON-smoking), What ever the staff was cooking smelled so heavily of curry and was very off putting... the carpet was stained, filthy and smelled like mildew... NO elevator. No one was manning the front desk, you have to press a button and wait.. and we checked in during PEAK check in time before 5pm. I went down at 6:30 am to breakfast..which WAS NON EXISTENT!!! No sign that anything was being prepared, I asked the...

« Sadly, the room next door was obnoxious. A child stomped around each evening when I got back to my room. The adults in the room were awake past 2AM laughing and talking loudly. They had music playing with the bass beating the wall. My room was an adjoining room to theirs- maybe that is why it was so bad. The carpet in my room was stained and the soap holder in the shower was broken off. The water was hot and shower pressure was good. The bed was comfortable. Given the name, I thought the...

« Room 301 has a musty smell. Front desk knew about the smell but still sold the room to us and I’m sure other visitors. They said that they have shampoo the carpet but cannot determine where the smell is coming from. Their solution was to try and offer a $20 credit, which I denied and cancelled my entire reservation with them. Front desk also mentioned that it’s only that room and no other rooms in the hotel, supposedly. »