Bar au bord de la piscine

Westgate Cocoa Beach Resort – Avis

4 out of 5
Westgate Cocoa Beach Resort
3550 N Atlantic Ave, Cocoa Beach, FL

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 237 avis sur 424." "
Note de 8 – Bien, d’après 115 avis sur 424." "
Note de 6 – Acceptable, d’après 45 avis sur 424." "
Note de 4 – Médiocre, d’après 17 avis sur 424." "
Note de 2 – Terrible, d’après 10 avis sur 424." "

9,0/10

Propreté

8,8/10

Service et personnel

9,0/10

Commodités

8,8/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Ariane

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Très bien pour une grande famille. Toutes les commodités.
Séjour de 3 nuits en février 2024

10/10 – Excellent

Myriam

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
J’adore l’établissement, pour des vacances en famille c’est parfait.
Séjour de 7 nuits en janvier 2024

10/10 – Excellent

Karine

Voyage en famille
Points forts : Propreté, commodités
Lots of space in suites, beautiful ground, close to the beach,
Séjour de 2 nuits en août 2023
Westgate Resorts a répondu le 18 août 2023
Karine, We loved having you at our Westgate Cocoa Beach Resort! We thank you for your feedback and we are delighted to know you had an amazing experience. We hope to see you again real soon.Kind regards,Social Media Support

10/10 – Excellent

marie-Josée

Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 7 nuits en février 2023
Westgate Resorts a répondu le 3 avr. 2023
Marie, We appreciate your rating. We are glad you had a great vacation experience at our resort. We hope to see you again very soon.Kind regards,Social Media Support

10/10 – Excellent

Eric

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en juillet 2020

8/10 – Bien

Maroin

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2020
Westgate Resorts a répondu le 2 mars 2020
Thank you for rating the Westgate Cocoa Beach Resort. We are glad you enjoyed your time with us, and we invite you to visit again soon! Sincerely, Trina

6/10 – Acceptable

Kydia

Points faibles : État et installations de l’hébergement
Pull out couch mattress looked like it was taken off a street corner.
Séjour de 1 nuit en mai 2024
Social Media Support a répondu le 22 mai 2024
Hi Kydia, We value your feedback. We hope to welcome you back soon to the Westgate Cocoa Beach Resort!Best Wishes,Social Media Support

10/10 – Excellent

MARIA

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
A very beautiful resort and all staff are friendly
Séjour de 3 nuits en mai 2024
Social Media Support a répondu le 22 mai 2024
Hi Maria, We appreciate your review. Can’t wait to see you again at the Westgate Cocoa Beach Resort!Best Wishes,Social Media Support

10/10 – Excellent

J Mark

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
Nice property. I like fresh air. None of the bedroom window casements worked. All handles were broken and cranks didn't work.
Séjour de 3 nuits en avril 2024
Social Media Support a répondu le 22 mai 2024
Hi J Mark, Thank you for your feedback. We’re excited to welcome you back to the Westgate Cocoa Beach Resort!Best Wishes,Social Media Support

10/10 – Excellent

Corey

Points forts : Propreté, état et installations de l’hébergement
Loved westgate cocoa beach awesome for the kids shuttle launch was amazing im definitely going back
Séjour de 9 nuits en avril 2024
Social Media Support a répondu le 22 mai 2024
Hi Corey, Thank you very much for your feedback and thank you for choosing the Westgate Cocoa Beach Resort. We can't wait to see you again!Best Wishes,Social Media Support

8/10 – Bien

Maximilian Tobias

Voyage en famille
Points forts : Commodités
Etwas in die Jahre gekommen und Zimmer recht dunkel. Poolbereich für Kinder sehr schön und nahe am Meer. Ingesamt preislich zu teuer
Séjour de 4 nuits en avril 2024
Social Media Support a répondu le 22 mai 2024
Hallo Maximilian. Vielen Dank, dass Sie sich die Zeit genommen haben, uns ein tolles Feedback zum Westgate Cocoa Beach Resort zu geben. Wir freuen uns auf Ihren nächsten Besuch!Beste Wünsche,Unterstützung für soziale Medien

6/10 – Acceptable

Rebecca

Voyage en famille
Worn property. Nice access to the beach.
Séjour de 2 nuits en avril 2024
Social Media Support a répondu le 22 mai 2024
Hi Rebecca, Thanks for your feedback. We can’t wait to have you back at the Westgate Cocoa Beach Resort!Best Wishes,Social Media Support

10/10 – Excellent

Sheila

Points forts : Propreté, état et installations de l’hébergement
Séjour de 4 nuits en avril 2024
Social Media Support a répondu le 22 mai 2024
Hi Sheila, Thank you for your rating. We look forward to welcoming you back to the Westgate Cocoa Beach Resort!Best Wishes,Social Media Support

10/10 – Excellent

Susana

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great place for kids, my nephews loved it
Séjour de 3 nuits en avril 2024
Social Media Support a répondu le 22 mai 2024
Hi Susana, Thanks for your review. We can’t wait to welcome you back to the Westgate Cocoa Beach Resort!Best Wishes,Social Media Support

6/10 – Acceptable

Joshua

Voyage en famille
Points forts : Propreté, commodités
Great location, perfect for families with kids. Our room was wonderful, did struggle with the air conditioner not working glad it wasnt midsummer yet. Staff was great and kids loved it!
Séjour de 3 nuits en mars 2024
Social Media Support a répondu le 22 mai 2024
Hi Joshua, Thank you for your wonderful review! We're delighted to hear that you enjoyed our location and found it perfect for your family. It's great to know that your kids had a fantastic time and that our staff made a positive impression. We apologize for the issue with the air conditioner and appreciate your understanding. Rest assured, we are addressing this to ensure it doesn’t happen again. We look forward to welcoming you back soon!Best Wishes,Social Media Support

8/10 – Bien

Zola

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Everything is all in one place, fun for the kids
Séjour de 2 nuits en mars 2024
Social Media Support a répondu le 22 mai 2024
Hi Zola,We value your feedback. We can’t wait to see you again at the Westgate Cocoa Beach Resort!Best Wishes,Social Media Support

10/10 – Excellent

Shannon

Points forts : État et installations de l’hébergement
Séjour de 6 nuits en mars 2024
Social Media Support a répondu le 22 mai 2024
Hi Shannon, We appreciate your rating. We eagerly await your return to the Westgate Cocoa Beach Resort!Best Wishes,Social Media Support

10/10 – Excellent

Melissa

Points forts : Propreté, commodités et état et installations de l’hébergement.
Great room setup, pool variety and close to beach! Perfect choice for spring break with children. Tons of activities ands very close to Kenney Space center and eco tours. Highly recommend!
Séjour de 5 nuits en mars 2024
Social media support a répondu le 22 avr. 2024
Hi Melissa,We're thrilled you had such a fantastic experience with us! You made the most of your spring break with our excellent room setup, diverse pool options, and convenient proximity to the beach. We aim to offer many activities for families, and we're glad you found plenty to enjoy. Plus, being close to attractions like the Kennedy Space Center and eco tours adds even more excitement to your stay. Thank you for your glowing recommendation, and we can't wait to welcome you back for another memorable vacation!Kind regards,Social media support

6/10 – Acceptable

John

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en mars 2024
Social Media Support a répondu le 4 avr. 2024
Hi John, Thank you for taking a moment to rate your experience at the Westgate Cocoa Beach Resort. We do hope you enjoyed some aspects of your vacation, and we hope to offer you a more exceptional stay in the future.Best Wishes,Social Media Support

10/10 – Excellent

kyle

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
Family friendly
Séjour de 6 nuits en mars 2024
Social media support a répondu le 22 avr. 2024
Hi Kyle,We're proud to be known as a family-friendly destination! Creating a welcoming and enjoyable family environment is at the heart of what we do. From our spacious accommodations to our wide range of activities and amenities, we aim to provide something for everyone to enjoy. Thank you for choosing us for your family getaway, and we look forward to welcoming you back for more unforgettable experiences in the future!Kind regards,Social media support

2/10 – Terrible

Weston

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The property advertised a water park feature with water slides. We arrived to discover the water slides are gone and the resort didn’t mention this on any of their marketing or website. Our children (5 & 7) were very upset the Waterpark wasn’t there. So we spent our first couple hours upon arriving with crying upset children. Horrible way to kick off a vacation. Additionally our shower was broken in our room. This resort is not worth the rate they are charging. Would not recommend this place to anyone.
Séjour de 3 nuits en mars 2024
Social Media Support a répondu le 4 avr. 2024
Hi Weston, We sincerely apologize for the disappointment and inconvenience you experienced during your stay. It's truly disheartening to hear that the water slides were not available as advertised, causing distress to your children and impacting the start of your vacation.We understand how important it is for our guests to have accurate information before arrival, and we regret any confusion or frustration caused by the absence of the water park feature. Additionally, we apologize for the inconvenience of the broken shower in your room.Please know that we take your feedback seriously, and we will review our marketing materials to ensure that they accurately reflect the current amenities and features of our resort.We strive to provide exceptional experiences for all of our guests, and it's disappointing to hear that we fell short of your expectations. Your feedback is valuable to us, and we will use it to make improvements and prevent similar issues in the future.We understand that this experience may have left a negative impression, but we hope you will consider giving us another opportunity to provide you with the excellent service and accommodations that you deserve. Thank you for bringing these concerns to our attention, and we appreciate your understanding.Best Wishes, Social Media Support

10/10 – Excellent

Janelle, Tarpon springs

Points forts : Propreté, état et installations de l’hébergement
The parking is very tight. Not much room for bigger cars.
Séjour de 3 nuits en mars 2024
Social media support a répondu le 22 avr. 2024
Hi Janelle,We appreciate your feedback regarding our parking situation. We understand tight parking spaces can be inconvenient, especially for larger vehicles. Thank you for bringing this to our attention, and we hope to welcome you back for a more comfortable stay in the future. Kind regards,Social media support

10/10 – Excellent

Rachel

Points forts : Propreté, commodités et état et installations de l’hébergement.
Excellent location and although we are still stuck in FLA from an accident,at least we are well rested from the hotel.
Séjour de 1 nuit en février 2024
Social media support a répondu le 22 avr. 2024
Hi Rachel,We're sorry to hear about the accident. We're glad we could provide you a comfortable and restful stay during this challenging time. Your well-being and comfort are important to us, and we're pleased that our hotel could offer some solace during your unexpected remain in Florida. Please don't hesitate to reach out if there's anything else we can do to assist you during your time here. We are wishing you a swift recovery and safe travels ahead.Kind regards,Social media support

6/10 – Acceptable

Amanda Armstrong

Points faibles : État et installations de l’hébergement
The children's water park is closed and under construction. Workers are cutting up concrete and the noice and dust was terrible. Did not make for a relaxing time. I felt the resort should have advised in advance of reservation that this was happening.
Séjour de 2 nuits en février 2024
Social Media Support a répondu le 7 mars 2024
Hi Amanda, We deeply regret that your experience at our resort was negatively impacted by the closure of the children's water park due to construction. We understand the frustration and disappointment this caused during your stay. Your feedback regarding the lack of advance notification is crucial, and we apologize for any inconvenience it may have caused. We value your patronage and hope to have the opportunity to exceed your expectations in the future.Kind Regards,

10/10 – Excellent

Alysia

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Perfect location for watching the rocket launches and BBQing onsite.
Séjour de 2 nuits en janvier 2024

8/10 – Bien

Karen

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Super friendly staff. It is a time share place so be prepared
Séjour de 2 nuits en février 2024

2/10 – Terrible

Cory

Voyage en famille avec de jeunes enfants, Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
Picked this hotel because of the advertised splash pad / water park for the kids, upon arrival was told it had been removed, very disappointed.
Séjour de 3 nuits en février 2024

10/10 – Excellent

Mary

Voyage en famille
Points forts : Propreté, confort de la chambre
Great place to stay. The rooms are the size of an efficiency apartment. Very clean. The staff was very accommodating. Did lots of walking. Shopping all near by and the pier was approximately a 30 min walk on the beach. The only complaint was that even though the pool was heated, the lazy river was not.
Séjour de 3 nuits en février 2024

8/10 – Bien

Kendall

Points forts : Propreté, commodités
Water park was great but lazy river and splash pad water was too cold. Pool water could have been slightly warmer but okay.
Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Steve

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great pool area, fantastic for kids. Lots of entertainment... and cool Tiki bar. Anything you need they are happy to get it for you. Even a couple security guards roaming the property. Very well run!
Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Adan

Points forts : Propreté, commodités et état et installations de l’hébergement.
Really clean and modern suite .
Séjour de 1 nuit en janvier 2024
Social Media Support a répondu le 5 févr. 2024
Hi Adan, Thank you very much for your rating on the Westgate Cocoa Beach Resort. We are glad you had a terrific stay, and we invite you to visit us again soon. Best Wishes,Social Media Support

8/10 – Bien

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, confort de la chambre
Would stay again
Property itself was well located with nice staff and great room layouts. The sales job upon check in was less than ideal. Understand it’s a time share property but even when we said no thanks she said she had to keep going because it’s her job. Bartender by the pool was sweet and helpful. The shuttle to the pier was also a great perk. Would stay here again.
Séjour de 1 nuit en janvier 2024
Social Media Support a répondu le 5 févr. 2024
Hi, Thank you for choosing to stay at our property and for sharing your feedback with us. We're pleased to hear that you found our location convenient, appreciated our friendly staff, and enjoyed the room layouts.We apologize for any inconvenience you experienced during the check-in process regarding the sales presentation. Your feedback is important, and we'll use it to improve our approach in such situations.It's wonderful to know that you had positive interactions with our bartender by the pool and that you found the shuttle to the pier to be a great perk. We look forward to the opportunity to welcome you back in the future.Kind Regards, Social Media Support

10/10 – Excellent

Manon

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 7 nuits en janvier 2024
Social Media Support a répondu le 5 févr. 2024
Hi Manon, Thank you for your feedback! Candid comments like yours allow us to improve our resort for future stays. We hope to welcome you back to the Westgate Cocoa Beach Resort soon. Best Wishes,Social Media Support

10/10 – Excellent

Marie

Voyage en famille
Points forts : Propreté, commodités
Séjour de 3 nuits en décembre 2023
Social Media Support a répondu le 8 janv. 2024
Hi Marie, Thank you for choosing the Westgate Cocoa Beach Resort! We appreciate you taking a moment to rate your stay. We are glad it was excellent.Best Wishes,Social Media Support

10/10 – Excellent

Jermaine

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
The staff is phenomenal
Séjour de 1 nuit en décembre 2023
Social Media Support a répondu le 8 janv. 2024
Hi Jermaine, We are so glad you had a 5-star experience at our resort. We hope to see you back at the Westgate Cocoa Beach Resort for another impressive stay!Best Wishes,Social Media Support

8/10 – Bien

Robert, Abita Springs

Séjour de 2 nuits en décembre 2023
Social Media Support a répondu le 8 janv. 2024
Hi Robert, We appreciate your rating on the Westgate Cocoa Beach Resort. We are so glad you had a great stay, and your vacation exceeded your expectations. We hope to welcome you back soon.Best Wishes,Social Media Support

8/10 – Bien

Kathleen

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Nice Stay
Nice property
Séjour de 2 nuits en décembre 2023
Social Media Support a répondu le 8 janv. 2024
Hi Kathleen, Thank you very much for your rating on the Westgate Cocoa Beach Resort. We are glad you had a terrific stay, and we invite you to visit us again soon.Best Wishes,Social Media Support

8/10 – Bien

Mark

Voyage en famille
Points forts : Propreté, confort de la chambre
Would definitely stay again
We had a great time, the rooms where nice and lots to do for the kids.
Séjour de 2 nuits en décembre 2023
Social Media Support a répondu le 8 janv. 2024
Hi Mark, Thank you for your rating on the Westgate Cocoa Beach Resort! We are glad to see your stay was excellent, and we invite you to visit us again in the future.Best Wishes,Social Media Support

10/10 – Excellent

Brent, Brampton

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great stay
Séjour de 2 nuits en octobre 2023
Social Media Support a répondu le 27 nov. 2023
Hi Brent, Thank you for your amazing feedback. It is words just like these that keep us going. We appreciate you choosing us for your stay and hope you provide us with the pleasure again in the future!Kind Regards, Social Media Support

10/10 – Excellent

Frederick

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en novembre 2023
Social Media Support a répondu le 15 nov. 2023
Hi Frederick, Thank you for the kind rating. We’re so happy your visit at the Westgate Cocoa Beach Resort went well. We look forward to hosting you again!Best Wishes,Social Media Support

8/10 – Bien

Amanda Marie

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great for little kids, short walk to the beach which was amazing! Surrounded by small shops, local fast food chains (again great for little kids), yet local eateries also near by for the adults. The only issues we had were the thinness of the walls- we could hear the couple next to us talking at night and a family with little kids running around. It took a bit for us to figure out the hot water, but we got there. This is a timeshare community, so it’s up to you if you want to listen to their pitch- they do pay you for your time, but it was supposed to be 60 mins and it was 105 (1 hr 45mins) which was hard with little kids sitting there. Overall great!
Séjour de 4 nuits en octobre 2023

6/10 – Acceptable

Lisa

Voyage en famille
Points forts : Confort de la chambre
Séjour de 4 nuits en octobre 2023
Social Media Support a répondu le 12 oct. 2023
Hi Lisa, Thank you for your rating on the Westgate Cocoa Beach Resort. We do wish we could have been able to impress you during your stay. We hope that you enjoyed some aspects of your time with us, and we hope to welcome you back in the future for a vacation which exceeds your expectations.Best Wishes,Social Media Support

10/10 – Excellent

Lauren

Points forts : Propreté, état et installations de l’hébergement
Great
Séjour de 4 nuits en août 2023
Westgate Social Media Support a répondu le 29 sept. 2023
Hi Lauren!Thanks for visiting the Westgate Cocoa Beach Resort! We are so glad you had an incredible stay, and we look forward to hosting you again in the future. Best Wishes,Social Media Support

10/10 – Excellent

Ralph

Points forts : Propreté, état et installations de l’hébergement
Séjour de 3 nuits en septembre 2023
Westgate Customer Care a répondu le 25 sept. 2023
Hi Ralph, thank you for taking the time to visit us and rate your experience. We value you as our guest and hope to welcome you back to Westgate Resorts.Kind Regards

8/10 – Bien

Slavina

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
Update the key system- offer an app for keyless entry to the rooms
Séjour de 3 nuits en septembre 2023
Westgate Customer Care a répondu le 19 sept. 2023
Hi Slavina, thank you for sharing your feedback. We are always looking into improving our incredible guest experience and we really appreciate any feedback given. We truly hope that we will get the chance to welcome you back again soon to Westgate Resorts.Kind Regards

10/10 – Excellent

Carmen

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great location. Staff was wonderful. Property exposed to streets and front building is very noisy all day and night long. Anyone can walk onto property to access room, even though some of the parking (not ours) was semi-secure. Great bar, great people, older infrastructure.
Séjour de 2 nuits en septembre 2023
Social Media Support a répondu le 13 sept. 2023
Hi Carmen, Thank you for your feedback about your experience at the Westgate Cocoa Beach! We are so glad to learn about your outstanding vacation at our resort. We look forward to welcoming you again for another amazing visit to Westgate Resorts!Best Wishes,Social Media Support

10/10 – Excellent

Brian

Séjour de 2 nuits en septembre 2023
Social Media Support a répondu le 2 oct. 2023
Good Afternoon Brian,We are so glad you had a 5-star experience at our resort. We hope to welcome you back in the future for another impressive stay! Best Regards,

10/10 – Excellent

Jessica

Séjour de 3 nuits en août 2023
Westgate Resorts a répondu le 10 août 2023
Jessica, We appreciate you taking the time to leave us a wonderful rating! It pleases us to know you enjoyed an excellent vacation at our property and we hope to welcome you back many times in the future. Kind regards,Social Media Support

8/10 – Bien

Nelson

Points forts : Confort de la chambre
OK
OK
Séjour de 2 nuits en juillet 2023
Westgate Resorts a répondu le 10 août 2023
Nelson, Thank you for your feedback! We are so glad to learn that you had a great experience at our resort. We hope to welcome you back soon for another wonderful vacation. Kind regards,Social Media Support

6/10 – Acceptable

Stephanie

Points faibles : État et installations de l’hébergement
Be ready to be hounded about doing a meeting for a time share. We got a note on our door daily. The layout was not gteat if your in building one. Plenty of room in the place.
Séjour de 4 nuits en juillet 2023
Social Media Support a répondu le 3 août 2023
Hi Stephanie, Thank you for the feedback on the Westgate Cocoa Beach Resort. We regret to learn that you did not fully enjoy your experience. It is our hope that you will allow us the honor of hosting a more excellent stay in the future.Best Wishes,Social Media Support