Find Hotels by Accor Hotels in Cloverdale

"The staff goes above and beyond to be of assistance, the hotel is clean, the rooms are homey and well decorated. The amenities are outstanding. I would recommend this hotel to anyone."

"I had asked several times for them to clean my room and they didn't clean it. The staff had given someone a key to my room without my permission. I was told that they would not enter my room without permission and they entered without permission. The ceiling had a piece fall off while i was trying to cook and told the front desk and they did nothing but take a picture and did not fix it. The water in my room was shut off for over an hour and I could not take a shower. I was screamed at by some lady who claimed she worked there, but wasn't in uniform like the rest of the staff and then I was kicked off the property by the police for no valid reason. They told me that there was supposedly several complaints, yet they never said anything to me and I was at the front desk several times so I belive that they were false accusations. I have asked for a full refund and they still have not refunded me. They had no problem taking money, but they are not refunding me as fast as they took money. I have never had such a bad experience in any hotel like this one."

"Absolutely wonderful home! So accommodating! "

"Spartan and minimalist. Delivers everything a traveler needs, and nothing more. But it's no cheaper than nearby hotels, and given what it offers, it should be, by a little."

"Parking fine nothing for kids "

"Yes"

"Clean friendly staff and room"

"It was not communicated that the pool and hot tub were shut down and had been for a while. It was the main reason we booked this hotel in the first place. Kids were very disappointed."

"Very cozy, loved the hot tub and views!"