Only stayed one night however the room was nicely set and comfortable for my family of 4 including myself. The 2 young host/hostess at the front desk on the other hand were absolutely horrible with regard to processing of the payment/hold for the room insisting the card information could not be manually entered however at check out the older/wiser more experience hostess manually entered the card info to process the payment.
I was there to look at colleges with my son. The suite was very spacious and well appointed. There was a closing door between the rooms, and a large flatscreen TV in each room. There was also a nice kitchen area with a coffee maker, fridge and extra sink. I had a club suite and breakfast was included in the club room on the seventh floor. Although they advertised it as a continental breakfast we got scrambled eggs, sausage, bacon etc. so it was actually a full breakfast. In addition, they have a great in-house restaurant where we had dinner. Altogether an excellent experience!
One thing that made me extremely upset was the $100 Security despoit. I brought just enough money so that I wouldn't spend to much at the convention yet at the same time have enough for food. I wish there was something saying "$100 security despoit" This was my first time at a hotel so maybe it's to typically be expected, on top of that it'll take 3-4 business days to come back on my account. I honestly said screw the food and used what little I had for merchandise (lived off snacks and my friend provided me with some pizza). Also my friend wanted donuts at the middle of the night so we went out and when we came back apparently there was a shooting and the hotel was locked. We waited around 3 mins at the front door until the front desk made us walk to the lower parking lot where they could safely get us inside.
Last few things there was no microwave in the room, TV was old (No HDMI inputs) without many channels and the breakfast wasn't that great only good there was muffins, susages and except no orange juice.
Other than those things, the room was very clean when we got it no cockroaches or pest problems, and they were even able to give extra bedding when requested.
With a breathtaking view overlooking the San Gabriel Mountains our hotels location is near the City of Industry downtown Los …More
Very close to the Sheraton Fairplex center and the general area of Pomona. I was very surprised with the things around such as many food options and even a drug store CVS right near. The room was furnished and suited all of our needs.
The hotel is located close to all of the nearby Pomona attractions, shops, businesses and restaurants. This hotel features …More
The City of Industry is built on trade. With no business taxes and a dedicated Foreign Trade Zone, office and manufacturing parks have blossomed where agriculture once grew. The City of Industry honors its roots at the Workman and Temple Family Homestead Museum. This institution has preserved one of California’s oldest homes, an 1841 ranch house updated in the 1870s.