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Reviews of Racecourse Backpackers Hostel

2 out of 5
Racecourse Backpackers Hostel
130 Racecourse Road, Upper Riccarton, Christchurch

Reviews

4.8
Rating 10 - Excellent. 4 out of 122 reviews" "
Rating 8 - Good. 21 out of 122 reviews" "
Rating 6 - Okay. 27 out of 122 reviews" "
Rating 4 - Poor. 40 out of 122 reviews" "
Rating 2 - Terrible. 30 out of 122 reviews" "

4.4/10

Cleanliness

5.0/10

Staff & service

5.6/10

Amenities

3.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i dont like anything and i dont recommend this property very untidy but its cheap too
Stayed 1 night in Oct 2019

4/10 Poor

DC

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Cheap. 1 bed made for 4 guests. But 3 beds in room. Only 2 pillows, 2 Towells, 2 blankets. Stank of smoke. Blanket had cigarette holes. Minimal heating - 1 heater didn’t work. The other was a small fan screwed to wall that couldn’t be moved to point anywhere other than at the desk.
Stayed 1 night in Aug 2019
Response from RBH Management on Sep 18, 2019
Hi. Thank you for your feedback. We encourage guests to bring issues to our attention during the duration of their stay. Prior to your arrival, you made a booking for two adults in a quad room. Our prices are similar to other properties where the base room rate is based on the first two guests. We have removed the heater that was no longer operational and ensured that the wall heater was still operational. As for the blanket, we have replaced every blanket with duvets in every room. We will pay more attention to those details to avoid similar situations in the future. Your feedback helps up to improve and we appreciate it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Very cheap price. In the suburbs of Christchurch. A small supermarket and fish and chips shop located just in front which is very convenient. The hostel has seen better days. Mattress was in a bad state and the sheets smelled strongly. Wifi worked fast and the TV has plenty of channels. Overall not great.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Sheets were dirty. Had to go out and buy blankets because of how dirty they were.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
it was ok. it could have done with another shower cubicle and a tidy up of the grounds as there was not much room left under the veranda otherwise it was a good place to stay.
Stayed 2 nights in Feb 2019

8/10 Good

Rinns, Dunedin, NZ

Liked: Staff & service
Hotel was in a good area, not too far to concert venue
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible & priced accordingly
Beds had 1 sheet -stained. A nylon blanket over the top. Bunks missing screws. No towels provided. Dirty showers. Old. Too much light. Really nice cats tho.
Stayed 1 night in Feb 2018

2/10 Terrible

Anna , Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly, dirty, worst than death
We were dropped off here on an uber after quickly doing a booking on short notice. Should have read the reviews first before going ahead. Paid $75 on expedia and thought it was a good price however when we were dropped off at the property it looked like a place you see on tv where people get murdered.. no joke! the key to the room was under the mat outside. The second we opened the door there was a huge stench coming out. The bed sheets had stains, the room just looked in a horrid condition. Could not stay in the room for over a minute as the smell was that bad! We hopped back online and booked another place and left immediately! Didn't go as far as checking the shared bathroom but I'd imagine it would be alot worst. Looked at the kitchen as it was so messy and dirty in there. I wouldn't want to cook in there at all. Save your money people and go somewhere else. Like other comments, don't even go if your desperate!
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Shocking!
Probably one of the worst places I stayed at. When you drive into the court you think you are on a junk yard. The "canteen", i.e. common kitchen, is dirty and messy. The showers are just about ok in terms of cleanliness, but didn't drain. The rooms are *very* basic, and not perfectly clean either (linen looked dirty, cups were not cleaned properly, etc). You get a couple of old used blankets, with no sheets to have between these and yourself. We had to stay here because Christchurch was fully booked. We stayed only one night, and would have walked out had an alternative be available...

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible experience, Don't Go there.
The photo on this website is totally opposite the present condition. this is certainly a old photograph which don't resemble the present state of this facility. The room were smelly, no ventilation, old cushion and outside of the room its a scene of dump yard. I highly recommend please don't go there.
Stayed 1 night in Nov 2017

4/10 Poor

shiv, melbourne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap + close to airport
Musky and mouldy smell in the room, nice and quiet area. The cats were very cute. But facilities were a bit of a let down
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canteen is dirty. There are cats that like to enter our hostel which we think is nof hygience.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Basic, adequate for price charged

2/10 Terrible

dark00star, Arizona

Disliked: Cleanliness, property conditions & facilities, room comfort
I Should Have Slept In The Car
The office looked like a storage room of junk in disarray. Literary room filled with junk piled high with just enough space for a small desk. The clerk couldn't even find the basket of loose room keys that he had to dig through to find my key. The room had no heat and it was a very cold night. The bed had brown sheets that were several stained. It was so bad I didn't get in the bed, but slept with my clothes on. It was really nasty. The furnishings in the room looked like they had been pulled From a second hand store's dumpster. I should have just slept in the car.

2/10 Terrible

Leah , AZ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I'm covered in bug bites from the bedding! All my exposed skin has what appears to be bed bugs bites that are really itchy! The owners are very nice but it's run down, smells and..bugs in the bedding!! So, no.

2/10 Terrible

Brodee, BOP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No signage, no reception area, poorly kept.
the grounds are unkept, there is no reception, the managers use the shared kitchen for their own food preperarion the kitchen only seats 4 people squashed in. We will never go back.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms smelled awful, the shower was mouldy, and the toilets smelled strongly of urine.

4/10 Poor

CL

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The room had a bad smell and two of the beds did not look clean, but we were glad to be able to change to another room that was more comfortable, cleaner and less smelly. The kitchen looked messy and dirty and the fridge was worse, so we did not use it. The bathrooms were alright, and there were cats who was trying to enter our room all the time. Price was the reason we booked to stay here and the overall experience was alright but sub-par.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel - they're really stretching the definition
This hotel was so awful that I really don't know where to start. Was it the cats prowling around the car park, was it the manager who checked me in at the reception/bedroom, was it the stained sheets or was it the main building that was literally condemned? I can't say I enjoyed this stay, the whole thing was off from start to finish. Never again.

2/10 Terrible

Jenny, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it. Avoid at all costs.
We were back packing through New Zealand staying at hostels around the South Island. This place was by far the dirtiest, most unsafe place we had booked. We had only booked for 1 night, and when we pulled in to the drive way we immediately regretted choosing this hostel (about 4pm). First impressions were bad - the place is old and has junk/boxes everywhere- even in the rooms. There was no one to greet us at reception, but we did notice a gentleman who had booked a night to stay. While speaking to him we knew we had to get out - He showed us his room and it was terrible. The place had a bad smell to it, and the rooms were full of boxes and junk. He mentioned to us that he was currently looking for somewhere else to stay because he didn't want to spend the night there either. The carpet is dirty and stained, the beds don't look clean. Even at under $70 for a room, we forfeited our booking and left straight away to stay somewhere else. Not recommended at all.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hostel and staff room and bedroom was clean close to shops.

2/10 Terrible

Kris, New Zealand

Disliked: Cleanliness, property conditions & facilities, room comfort
Would recommend an inspection of the place
First of all, the price being $70 dollars for two people and ONE bed with no proper bathing facilities was way too pricey. The sheets and duvet had certainly not been cleaned in a while, because they had a quite pungent scent to them that made sleeping very uncomfortable. There was a small wall heater provided, however, it was not enough to provide much warmth for the small, dorm-sized bedroom. The sanitary of the bathing facilities were questionable, as the water did not have a great draining system. Overall, it was just not a comfortable environment, especially for the price that was paid. Would not recommend staying here.

10/10 Excellent

mohammed

Liked: Staff & service, property conditions & facilities

6/10 Okay

Simon, Ireland

Disliked: Property conditions & facilities
Don't expect too much: it is a dreary place, but with some new fittings, and the building work finished, it could be decent. Come on, lads!

2/10 Terrible

Magdalena

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Jake, Australia - SA - Regional SA

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Plumbing leaks; Value: Excessive, expensive for what u get; Service: Manager's friendly; Cleanliness: Filthy, Smelly, Grubby, Smell of cat pee; In Australia this place would be shut down. Worst most unhygienic place i have ever stayed. All we wanted was a clean bed for the night :-(

4/10 Poor

Beatriz, Australia - QLD - Brisbane

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Horrible, Bare minimum; Value: Rip-off, Unreasonable; Service: Unhelpful, Amateur, Below average; Cleanliness: Dirty, Poor, smelly; I've travelled all around the world and visited 37 countries and this is the worst accommodation I've stayed in my life

8/10 Good

Yen, Australia - VIC - Melbourne

Liked: Staff & service
Disliked: Cleanliness
Facilities: Basic; Value: A steal; Service: Good, Friendly, Courteous; Cleanliness: Dirty, Poor;

8/10 Good

Lib, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Average price; Service: Respectful; Cleanliness: Pleasant; Right next to riccarton markets on Sunday :)

8/10 Good

Naomi, Australia - NSW - Sydney

Liked: Cleanliness, staff & service
Value: Cheap, Affordable, Inexpensive;

6/10 Okay

Jung, New Zealand - Auckland

Disliked: Staff & service
Facilities: Basic; Value: Cheap, Affordable; Service: Lacking; Cleanliness: Neat;

4/10 Poor

Greg, New Zealand - Nelson

Disliked: Cleanliness, property conditions & facilities
Facilities: Run-down; Value: Over-priced; Cleanliness: Grubby, Snails in the shower!!!;

4/10 Poor

chad, New Zealand - Queenstown

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Run-down; Value: Could be better; Service: Sloppy; Cleanliness: Smelly;

8/10 Good

vishal

Facilities: Basic, Everyday; Value: Inexpensive;

6/10 Okay

Quentin, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Fair; Value: Moderate; Service: Rude; Cleanliness: Lacking;

6/10 Okay

Alpha

Disliked: Cleanliness, property conditions & facilities
Facilities: Nothing special; Value: Could be better; Service: Polite, helpful; Cleanliness: Dirty;

4/10 Poor

Matt, New Zealand - Hawkes Bay

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Shabby, Run-down, Horrible, Dirty; Value: Rip-off, Unreasonable; Service: Inferior, Sloppy; Cleanliness: Grubby; First impressions were that it looked like a second-hand dealers from the outside. Manager rushed through check-in to get back to TV.

8/10 Good

Stefanie, New Zealand - Otago

Liked: Staff & service
Disliked: Property conditions & facilities
Facilities: Shabby; Service: Friendly; Cleanliness: The kitchen was disgustin;

4/10 Poor

Jonathon, Australia - NSW - Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Shabby; Cleanliness: Smelly, Grubby; more long term accommodation for drug addicts than a backpackers.

2/10 Terrible

Joost, Netherlands

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Jessica, New Zealand - Canterbury

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Horrible; Value: Rip-off; Service: Inferior; Cleanliness: Filthy; Lots of homeless people staying there, drinking long into the night

2/10 Terrible

Anne, New Zealand - Auckland

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Shabby, Run-down, Horrible, Tired dirty old; Value: Excessive, Rip-off, Unreasonable, $80 pn for filthy stay; Service: Sloppy, Bad, Hardly saw the manager; Cleanliness: Filthy, Smelly, Grubby, Lucky we didn't get sick!; It should be closed down, a health hazard, no good reviews even from locals. Well known for complaints. Filthy, no top sheet, not pleasant at all

2/10 Terrible

Tom, Australia - TAS - Regional TAS

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Shabby; Service: Awful; Cleanliness: Grubby; This flea-pit is run by a couple of Asian chancers and is not fit for keeping pigs in! I strongly suggest you stop using this dump, bad for business

8/10 Good

Terence, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Reasonable; Service: Professional; Cleanliness: Lovely;

6/10 Okay

Sarah, Australia - QLD - Brisbane

Disliked: Cleanliness, property conditions & facilities
Value: Over-priced;