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Viceroy Chicago

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Seasonal outdoor pool
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Deluxe Room, 2 Queen Beds | View from room
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Overview of Viceroy Chicago

VIP Access

Viceroy Chicago

4.5 star property

4.7/5 Exceptional

Top rated for cleanliness (4.8/5)

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
1118 North State Street, Chicago, IL, 60610

Explore the area

  • Popular LocationState Street2 min walk
  • Popular LocationJohn Hancock Center8 min walk
  • Popular LocationChicago Water Tower10 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)39 min drive

Room options

About this area

Chicago

Located near the beach, Viceroy Chicago is in Downtown Chicago, a neighborhood in Chicago with great shopping. Navy Pier and Michigan Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Millennium Park and Chicago Riverwalk. Looking to enjoy an event or a game? See what's going on at Wrigley Field or Soldier Field.

What's nearby

  • State Street - 2 min walk
  • John Hancock Center - 8 min walk
  • Chicago Water Tower - 10 min walk
  • Northwestern Memorial Hospital - 14 min walk
  • North Avenue Beach - 18 min walk

Getting around

  • Millennium Station - 2 min drive
  • Clark-Division Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 39 min drive

Restaurants

  • Hugo’s Frog Bar & Fish House - 2 min walk
  • The Original Pancake House - 2 min walk
  • Hash House a Go Go - 3 min walk
  • Blue Door Kitchen & Garden - 3 min walk
  • Chicago Q - 4 min walk

About this property

Viceroy Chicago

4.5-star luxury hotel in the heart of Downtown Chicago
Located close to Michigan Avenue, Viceroy Chicago provides a poolside bar, a rooftop terrace, and dry cleaning/laundry services. Be sure to enjoy a meal at Somerset, the onsite restaurant. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also find perks like:
  • A seasonal outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and tour/ticket assistance
  • Luggage storage, multilingual staff, and a front desk safe
  • Concierge services, an elevator, and a ballroom
  • Guest reviews give top marks for the proximity to shopping
Room features
All 180 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Rainfall showers, designer toiletries, and hair dryers
  • 55-inch Smart TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

Viceroy Chicago is listed in the 2021 Travel + Leisure 500.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 75.00 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–10:30 AM: USD 8.00-20.00 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Somerset
  • Devereaux

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (10000 square feet)
  • Meeting rooms - 12

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

95% of travellers were happy with check-in
Check-in from 3 PM - 3:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to May 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
2 per room (up to 25 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 8.00 and USD 20.00 per person (approximately)
  • Valet parking fee: USD 75.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from May to October
Pool access available from 8 AM to 6 PM
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Viceroy Chicago Hotel
Viceroy Chicago Hotel
Viceroy Chicago Chicago
Viceroy Chicago Hotel Chicago

Frequently asked questions

Does Viceroy Chicago have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM–6 PM. The pool is closed seasonally each year from October 31 to May 26.

How much does it cost to stay at Viceroy Chicago?

As of Sept 26, 2022, prices found for a 1-night stay for 2 adults at Viceroy Chicago on Oct 5, 2022 start from CA $536.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viceroy Chicago pet-friendly?

Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Viceroy Chicago?

Valet parking is available for USD 75.00 per night.

What time is check-in at Viceroy Chicago?

Check-in is from 3 PM - 3:00 AM.

What time is check-out at Viceroy Chicago?

Check-out is at noon.

Where is Viceroy Chicago located?

Located in Downtown Chicago, this luxury hotel is within a 10-minute walk of Oak Street and Michigan Avenue. Millennium Park and Navy Pier are also within 2 mi (3 km). Clark-Division Station is only a 5-minute walk and Chicago Station (Red Line) is 8 minutes.

Can I cancel my reservation for free at Viceroy Chicago and receive a full refund?

Yes, Viceroy Chicago offers free cancellation on select room rates, because flexibility matters! Please refer to Viceroy Chicago cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 781 out of 1000 reviews
5 - Excellent 78%
Rating 4 - Good. 147 out of 1000 reviews
4 - Good 15%
Rating 3 - Okay. 45 out of 1000 reviews
3 - Okay 5%
Rating 2 - Poor. 18 out of 1000 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 1000 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Camille
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Chicago with great staff
Stayed 2 nights in Sep 2022

5/5 Excellent

Barb, Bucyrus
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this hotel was top notch. We were very pleased with our stay and would return!
Stayed 4 nights in Sep 2022

5/5 Excellent

Lauren
Travelled with partner
Liked: Cleanliness, staff & service, amenities
The front desk was amazing as well as the room and the hotel restaurant! We can’t wait to book our next stay in Chicago here.
Stayed 4 nights in Sep 2022

4/5 Good

Kevin
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful boutique hotel. Rooms very unique and exceptional fixtures/finishings. Bed mattress was quite soft and indented, service at hotel is great so they'd did try twice to address. Great hotel great location
Stayed 3 nights in Sep 2022

5/5 Excellent

Corey
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! From the door man to the rooftop bar staff. Perfect location on the Gold Coast of Chicago. Close to amazing restaurants and public transportation. Definitely recommend!
Stayed 2 nights in Sep 2022

5/5 Excellent

Zoe
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay for our anniversary. The room was lovely and modern. Some reviews say the rooms were small, but they weren’t too cramped and had a big bathroom. The rooftop pool was very cool, but unfortunately it was raining during our stay so we couldn’t enjoy it. The front desk staff were very friendly and accommodating. I would return here and would recommend to others!
Stayed 1 night in Aug 2022

3/5 Okay

Charles
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Based on the descriptions of this property and the star rating, expected a luxury experience. Instead it was very basic and exceptionally small rooms. The size is based on the king bed room, we had two rooms and they were the same size. There was no place to keep a suitcase, we had to store it closed upright against the wall, which allowed a tight walk between it and the bed. No dresser or drawers. The shower and bathroom were nice, decent size but with minimal counter space. One room had a basic size shower and large tub, the other no tub and a very large shower. Neither layout was ideal. The biggest disappointment was the small room. There was less then three feet from bed to wall on two sides, and on the other was a foot to the small sitting couch. There was absolutely nothing luxurious about this room. It was clean and in good shape. The towels provided were terrible. They seemed several years old. The staff were all very friendly, i didn't request any assistance other than an occasional towel up to the room which was very fast. The lobby was nice (and small). The Somerset restaurant was delicious and the rooftop bar was great. The room had a small refrigerator, the temp was barely cool. There was a nespresso machine tucked in the cabinet. One wall mounted television you can cast to (unable to physically hook up a device). They offered a free shuttle of sorts, a "Tuk-Tuk" which is an open golf cart. Didn't use that service.
Stayed 6 nights in Aug 2022

5/5 Excellent

Grant
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel and wonderful staff. A lot of great shopping and restaurants near by too.
Stayed 2 nights in Aug 2022

4/5 Good

Omar
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the hotel was beautiful. I didn't particularly appreciate how my room faced the parking lot. I ordered room service for breakfast, and no one came to pick up the food tray until the next day when I went to the front desk and asked them to send someone. Outside of that, the amenities were great the front desk was helpful.
Stayed 4 nights in Aug 2022

5/5 Excellent

Kate LeAnn
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay at the Viceroy. The hotel is in a convenient location to magnificent mile and all the shopping and incredible restaurants. Our only complaint was their restaurant/bar closing down in the middle of the day and that we weren’t able to get snacks or drinks when we wanted to take a break and rest. Their rooftop bar has an amazing view and closes at 12 and they also took last call at 11:15 so that was a bummer as well. But other than that our stay was incredible and we would be back!
Stayed 3 nights in Aug 2022