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Best Western Plus Chicagoland - Countryside – Avis

3.5 out of 5
Best Western Plus Chicagoland - Countryside
6251 Joliet Rd, La Grange, IL

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 543 avis sur 1008." "
Note de 8 – Bien, d’après 307 avis sur 1008." "
Note de 6 – Acceptable, d’après 79 avis sur 1008." "
Note de 4 – Médiocre, d’après 32 avis sur 1008." "
Note de 2 – Terrible, d’après 47 avis sur 1008." "

8,8/10

Propreté

9,0/10

Service et personnel

8,4/10

Commodités

8,6/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Le petit déjeuner etait bon ..tout est ok a l hotel
Séjour de 4 nuits en octobre 2020

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en août 2019
Josh H a répondu le 22 août 2019
Dear Valued Guest, Thank you for your great rating! We are pleased to hear you had a "nice stay" at our hotel. Thank you for staying with us and we hope to welcome you back the next time you are in the area. Sincerely, Josh H General Manager

10/10 – Excellent

Alexis

Voyage de couple
The breakfast was one of the best continental I’ve ever had! Well stocked and fresh!
Séjour de 2 nuits en mai 2024

8/10 – Bien

Philip

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Simply but good breackfast. Room was clean.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Abdul

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Well kept place with decent breakfast & price. Not bad at all!
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Roberto

I was charged another $60 upon check out after already paying $338 for a two night stay. Basically $200 a night for a $134 a night hotel. NEVER AGAIN!
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Scott

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms were clean, and there is a nice breakfast with fresh bananas and muffins (amongst many other options) each day. Elevators have a loud ding that can be heard by nearby rooms, but staff was accommodating and moved my room immediately for me. I was happy with my stay.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Samier

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
💯
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Ricardo

Voyage de couple
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Coffee all day long!! :) Old installations facility. :(
Séjour de 4 nuits en mai 2024

10/10 – Excellent

Robin

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent staff and service! The rooms are spacious and comfortable. The location is convenient to shopping and restaurants. It's an easy drive into the city.
Séjour de 2 nuits en mai 2024

8/10 – Bien

Pat

Points forts : Propreté, commodités et état et installations de l’hébergement.
..
Séjour de 3 nuits en avril 2024

8/10 – Bien

Ebelin

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Muy amables y limpio My go to hotel in Illinois
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Ebelin

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Muy amables y limpio My go to hotel in Illinois!
Séjour de 1 nuit en mai 2024

8/10 – Bien

colleen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel was convenient to Midway airport
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

Nina

Voyage de couple
Points forts : Propreté, commodités
Points faibles : État et installations de l’hébergement
The AC was very loud and there was banging noise outside at night as there was a factory opposite our room
Séjour de 1 nuit en mai 2024
Josh H a répondu le 3 mai 2024
Dear Nina,Thank you for sharing your review. It us unfortunate to hear that you did not enjoy your stay. We strive to provide our guests with superior satisfaction and comfort. We hope you give us another chance on your next trip to the area. Sincerely, Josh H General Manager

8/10 – Bien

Rex

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient to all activities we were interested in.
Séjour de 2 nuits en avril 2024

4/10 – Médiocre

Melissa A

Voyage d’affaires
Points forts : Commodités
Points faibles : Service et personnel
Staff leaves a lot to be lacking. Waited 25 minutes at the front desk to check in while a girl sat in a chair in the back room on her cell phone, and when she finally decided to get up to let us check in, she gave us a key and room number where someone else was already checked in! They weren’t happy to say the least to have someone barging in on them. Another 15 minutes to get another room. And not even an apology.
Séjour de 1 nuit en avril 2024
Josh H a répondu le 30 avr. 2024
Dear Melissa,Thank you for sharing your review. It us unfortunate to hear that you did not enjoy your stay. We strive to provide our guests with superior satisfaction and comfort. We hope you give us another chance on your next trip to the area. Sincerely, Josh H General Manager

10/10 – Excellent

Dianna

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel nice and clean. Far from the airport
Séjour de 1 nuit en avril 2024

2/10 – Terrible

Zaid

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The AC unit kept making a very loud noise whenever put on cold in the middle of the night, waking us up multiple times, in room 619. The toilet started swirling, overflowing and making a noise as well. I have videos that I will be posting as well. Booked through Expedia, neither party were able to efficiently compensate for all this disappointment.
Séjour de 4 nuits en avril 2024
Josh H a répondu le 18 avr. 2024
We appreciate the feedback, Zaid. It's unfortunate your time with us was less than ideal. We care about the satisfaction and happiness of our guests. It's important to us that we offer our guests a quality experience so we'll address your concerns with the appropriate members of our team moving forward. Sincerely, Josh H General Manager

10/10 – Excellent

Richard

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean quiet, comfortable bed
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Abdi

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place for the price
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Roger

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Séjour de 1 nuit en avril 2024

8/10 – Bien

Geraldine

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was nice, clean and felt safe. The bed was good, towels were plenty big and the room temp was in good working condition
Séjour de 1 nuit en avril 2024

8/10 – Bien

Joe

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was in a good location for us. The breakfast was good and had a bigger variety of foods then most,
Séjour de 2 nuits en avril 2024

10/10 – Excellent

RICHARD, Huntsville

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great breakfast
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Charles

Séjour de 3 nuits en mars 2024

10/10 – Excellent

Amilcar R

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Nader

Clean and friendly staff
Séjour de 2 nuits en mars 2024
Josh H a répondu le 10 avr. 2024
Dear Nader, We're glad to hear that you enjoyed your stay with us. We're happy that you loved our team's service. We strive to provide our guests with warm hospitality, efficient service, and clean rooms. Sincerely, Josh H General Manager

6/10 – Acceptable

Siden

Voyage en famille avec de jeunes enfants
The sink was clogged. The toilet wasn’t working well.
Séjour de 3 nuits en mars 2024
Josh H a répondu le 10 avr. 2024
Dear Siden, Thank you for staying with us. It is regrettable to hear of the issues you faced during your stay. Our team works hard to provide superior services to each and all of our guests but it seems we may have fell short. We hope you give us another try the next time you are in the area. Sincerely, Josh H General Manager

10/10 – Excellent

Sahaj

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lots of shopping nearby, within walking distance. Tons of parking. Free breakfast included was great
Séjour de 3 nuits en mars 2024
Josh H a répondu le 10 avr. 2024
Dear Sahaj, thank you for your honest review! We are delighted to hear all your needs were met here at our facility, we work hard to meet all our guests expectations. We hope to serve you again in the future on your next getaway. Sincerely, Alyssa P Front Office Manager.

10/10 – Excellent

Slavica

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We really enjoyed our stay here. We were greeted in a friendly manner and the check in process was easy and quick. The King bed and pillows in our room were excellent, as was the breakfast in the morning. It was a clean and comfortable stay, and I would return. The only negative is the carpet in the hallways look dingy and coukd use upgrading so that it can match the entryway, breakfast area, and rooms.
Séjour de 1 nuit en mars 2024
Josh H a répondu le 10 avr. 2024
Thanks for the excellent review, Slavica! We're delighted your time here was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our clean accommodations and friendly staff as well as our central location. That's what we like to see! We look forward to hosting you again soon for another fantastic experience. Sincerely, Josh H General Manager

10/10 – Excellent

Himanshu

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel, we loved it.
Séjour de 2 nuits en mars 2024
Josh H a répondu le 10 avr. 2024
Dear Himanshu, thank you for taking the time to leave us a rating. We care deeply about the happiness and satisfaction of our guests and your praise lets us know we're doing our job. We can’t wait to welcome you back for another great stay. Sincerely, Josh H General Manager

6/10 – Acceptable

Jeongjin

It was inconvenient because it was an hour And it was inconvenient because there weren't that many restaurants. and a half away from the city.
Séjour de 2 nuits en mars 2024

10/10 – Excellent

María

Séjour de 4 nuits en mars 2024

10/10 – Excellent

Thomas

Voyage de couple
Points forts : Propreté, commodités
Always stay here when in town. Excellent staff
Séjour de 1 nuit en mars 2024
Josh H a répondu le 22 mars 2024
Dear Thomas, Thank you for sharing your experience. We are pleased to hear you found our location ideal and our staff was accommodating to your needs. We hope to have the pleasure of serving you again on a future trip. Sincerely, Josh H General Manager

10/10 – Excellent

Sandra

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great hotel!
Séjour de 1 nuit en mars 2024
Josh H a répondu le 22 mars 2024
Dear Sandra, thank you for taking the time to leave us a review. We are glad our hotel met your travel needs and we cant wait to welcome you back on your next visit! Sincerely, Alyssa P Front Office Manager.

2/10 – Terrible

Mary Ann

Séjour de 3 nuits en mars 2024
Josh H a répondu le 9 avr. 2024
Dear Mary Ann,Thank you for sharing your review. It us unfortunate to hear that you did not enjoy your stay. We strive to provide our guests with superior satisfaction and comfort. We hope you give us another chance on your next trip to the area. Sincerely, Josh H General Manager

8/10 – Bien

ERENDIRA

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My husband and I always try to book this hotel when staying over in Chicago and we are never regret it.
Séjour de 1 nuit en mars 2024
Josh H a répondu le 22 mars 2024
Dear ERENDIRA, thank you for your honest review! We are delighted to hear all your needs were met here at our facility, we work hard to meet all our guests expectations. We hope to serve you again in the future on your next getaway. Sincerely, Alyssa P Front Office Manager.

10/10 – Excellent

Roberto

Points forts : Propreté
Séjour de 1 nuit en mars 2024
Josh H a répondu le 22 mars 2024
Dear Roberto, Thank you for the awesome rating! Our team works hard to meet our guests expectations and we are happy to hear yours has been met. Thank you for staying with us! Sincerely, Josh H General Manager

10/10 – Excellent

Jamie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice, clean hotel. 20 min from Midway Airport. Great price.
Séjour de 1 nuit en mars 2024
Josh H a répondu le 22 mars 2024
Dear Jamie, Thank you for taking the time to share your experience with us. We are happy to hear you enjoyed our services and staff. Thank you for staying with us. Sincerely, Josh H General Manager

10/10 – Excellent

Ale

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Is a lot of store around
Séjour de 6 nuits en mars 2024
Josh H a répondu le 22 mars 2024
Dear Ale, Thank you for taking the time to share your experience with us. We are delighted to hear that our hotel met your expectations. We hope we get to welcome you back soon! Sincerely, Josh H General Manager

10/10 – Excellent

Tamara

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Perfect for what we needed!
Séjour de 2 nuits en mars 2024
Josh H a répondu le 13 mars 2024
Dear Tamara, We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting us again soon, we'd love to have you back! Sincerely, Josh H General Manager

10/10 – Excellent

Jabren

Séjour de 1 nuit en mars 2024
Josh H a répondu le 10 avr. 2024
Dear Jabren, Thank you for choosing to stay with us, we enjoyed having you as our guest and it was our pleasure serving you. We hope to see you again in the near future. Sincerely, Josh H General Manager

10/10 – Excellent

Merribeth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Josh H a répondu le 13 mars 2024
Dear Merribeth, Thank you for the amazing review! We are happy to hear you enjoyed your stay with us. We can't wait to welcome you back on your next trip to Chicago. Thank you for staying with us! Sincerely, Josh H General Manager

8/10 – Bien

Ebelin

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay ! Nice staff
Séjour de 2 nuits en mars 2024
Josh H a répondu le 13 mars 2024
Dear Ebelin, Thank you for the awesome rating! Our team works hard to meet our guests expectations and we are happy to hear yours has been met. Thank you for staying with us! Sincerely, Josh H General Manager

6/10 – Acceptable

Daniel Joseph

Voyage en groupe
Slightly dated. Breakfast average. Did appreciate staff working with us to check in early!
Séjour de 2 nuits en mars 2024
Josh H a répondu le 22 mars 2024
Dear Daniel Joseph, Thank you for your rating! Our team works hard to provide the best service to all of our guests. Thank you for staying with us! Sincerely, Josh H General Manager

8/10 – Bien

Iesha

Points forts : État et installations de l’hébergement
The bed was so comfortable
Séjour de 1 nuit en mars 2024
Josh H a répondu le 10 avr. 2024
Dear lesha, thank you taking the time to leave us a review. We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We can't wait to welcome you back. Sincerely, Josh h General Manager

10/10 – Excellent

Lorenzo

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wal-Mart less than half a mile, very nice restaurant next door and a Planet Fitness 3.5 miles away. You can't ask for more.
Séjour de 1 nuit en février 2024
Josh H a répondu le 22 mars 2024
Dear Lorenzo, thank you so much for choosing us! We are so happy to see you had an amazing stay each time, and that our location fits your travel needs! I will be sure to share this review with our team as we are always dedicated to making sure our guests expectations are always met! Thank you for staying with us and we cant wait to welcome you back the next time you are in the area! Sincerely Alyssa P Front Desk Manager.

8/10 – Bien

Kenneth

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice area
Séjour de 1 nuit en février 2024
Josh H a répondu le 22 mars 2024
Dear Kenneth, Thank you for taking the time to rate our hotel. We are pleased to hear that you enjoyed your stay. We hope we have the chance to welcome you back the next time you are in the area. Thank you for staying with us! Sincerely, Josh H General Manager

10/10 – Excellent

TROY CALLENDER

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay
Séjour de 3 nuits en février 2024
Josh H a répondu le 22 mars 2024
Dear Troy Callender, Thank you for sharing your rating. We are happy you enjoyed your stay and can not wait to provide the same superior service on your next trip to the area. Sincerely, Josh H General Manager