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First Heritage Inn Rantoul – Avis

2 out of 5
First Heritage Inn Rantoul
420 S Murray Rd, Rantoul, IL

Avis

6,8
Note de 10 – Excellent, d’après 46 avis sur 312." "
Note de 8 – Bien, d’après 116 avis sur 312." "
Note de 6 – Acceptable, d’après 73 avis sur 312." "
Note de 4 – Médiocre, d’après 48 avis sur 312." "
Note de 2 – Terrible, d’après 29 avis sur 312." "

7,2/10

Propreté

7,6/10

Service et personnel

5,8/10

Commodités

6,4/10

État et installations de l’hébergement

6,0/10

Écoresponsabilité

Avis

4/10 – Médiocre

Phil

Voyage en famille avec de jeunes enfants
Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
Location good. Toilet was child sized, pillows were small, room had a funny odor. "Free" breakfast was one kids cereal, a precooked pancake, a bagel. We ate elsewhere.
Séjour de 1 nuit en mai 2024

2/10 – Terrible

KAREEM

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beware!!!Roach motel. Go to room only one light at entrance flips on.head boards lights don’t work to . Sink light stays on to give some light. Urine in toilet . Roaches crawling on sink. I did not even spend 30 min at all. Went to stay somewhere else and sleep.The 1bed had 3fitted sheets on it how is that even possible and the other had grey stains on it.Looks like an old slave plantation building. Had nerve to have a 4star silver award from travol-…On Wall. Noway they would give me any refund.I know why the rent was cheap looked like you would get set up and door kicked in with out of state plates. Door week not secure but locks and moves clearly been broken into . Beware to all. How inspectors never shut it down for violations
Séjour de 2 nuits en mai 2024

4/10 – Médiocre

Kimberly

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Pictures on site are very untruthful. For the cost we expected better! Carpet was disgusting. We won't stay again!
Séjour de 1 nuit en avril 2024

2/10 – Terrible

Monika

Points faibles : Propreté, état et installations de l’hébergement
Not family friendly, rundown and unsafe.
Séjour de 1 nuit en avril 2024

4/10 – Médiocre

Jason

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
We stayed here the Sunday night prior to the 4/8/24 eclipse, and we got the last room available. Pros: - functioning heat and refrigerator - easy to get to - close to Walmart and restaurants Cons: - everything seemed old or worn out… towels looked dingy and were threadbare - creaky and bouncy beds - only two towels on a double-queen room - no separation between bathroom and sleeping area - breakfast was frozen pancakes you can reheat or sugary cereals (no eggs, breakfast meat, dairy, etc.) We don’t typically stay at 2-star hotels, so I don’t have much to compare to. It was fine for crashing for the night and I’d stay there if I had to, but I’d stay elsewhere if I could.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Krystal

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a nice stay and the staff was very friendly
Séjour de 3 nuits en mars 2024

4/10 – Médiocre

Darrell

Points faibles : Commodités
worst breakfast ever. do not even count this as a free breakfast. noisy people upstairs.
Séjour de 1 nuit en mars 2024

4/10 – Médiocre

Kevin

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Stay away from this place! Good lord
Séjour de 1 nuit en janvier 2024

6/10 – Acceptable

Hiro Yuki

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
バスマット　フェイスたオイルがありません。チェックインの方は不愛想、
Séjour de 1 nuit en janvier 2024

2/10 – Terrible

Hodimir

Séjour de 1 nuit en novembre 2023

4/10 – Médiocre

Tom

Points forts : Service et personnel, confort de la chambre
Points faibles : État et installations de l’hébergement
Room condition
Old needs work.
Séjour de 1 nuit en novembre 2023

8/10 – Bien

Rick

Points forts : Propreté, service et personnel
Points faibles : Commodités
When I checked in my heater was not working so I reported it. When I got back the entire unit was replaced with brand new unit. The inn is dated but clean. Price very reasonable and it was a great place to stay during my visit with my daughter at U of I. Decent breakfast of bagels, cereals, bananas and coffee. I will return.
Séjour de 2 nuits en novembre 2023

2/10 – Terrible

Laura

Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Amanda

Séjour de 1 nuit en octobre 2023

4/10 – Médiocre

Ethbin

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en octobre 2023

8/10 – Bien

Joseph

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2023

6/10 – Acceptable

Eric

Voyage en famille
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
The room had an overbearing smell of frebreze that caused headaches. While the sheets were clean, the vinyl mattress cover was stained and dirty. The remote for the TV/cable box didn't work. All things considered, one gets what they pay for.
Séjour de 1 nuit en octobre 2023

8/10 – Bien

Dave

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en octobre 2023

2/10 – Terrible

Beth

Voyage de couple
Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
Bathroom way to small. Only 1 wash cloth provided for 2 adults.
Séjour de 1 nuit en octobre 2023
front desk a répondu le 9 oct. 2023
could have asked for more and hotel bathrooms are usually small

10/10 – Excellent

Christopher

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
front desk a répondu le 4 oct. 2023
thank you ! we look forward to seeing you again!

8/10 – Bien

Anne

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We arrived very late at night but the helpful gentleman at the counter had everything ready for us for a quick and easy check in. Parking was right next to the room. Our room was spacious, well equipped and clean. Wifi worked well. The beds were comfortable and we had a good night sleep after a long day of driving. Breakfast was pretty basic. There was a Walmart within short walking distance that you can buy pretty much everything you need for the journey ahead.
Séjour de 1 nuit en septembre 2023
Derrick a répondu le 20 sept. 2023
thanks for staying with us it was my pleasure to help u out

6/10 – Acceptable

Dustin

Voyage en famille
Points forts : Propreté
Points faibles : Confort de la chambre
Too expensive for the room
We were disappointed it smelled of strong cleaners and we only had 2 pillows and requested more but they didn’t have them so sleep was not good
Séjour de 1 nuit en septembre 2023
front desk a répondu le 28 sept. 2023
at least it was clean

10/10 – Excellent

Stephen

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
front desk a répondu le 28 sept. 2023
thanks

4/10 – Médiocre

Steven

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lobby smelled like a trash fire when checking in, saw 3 bugs on walls, had 1 towel and 0 washcloths for 2 guests. No Wi-Fi.
Séjour de 1 nuit en septembre 2023
front desk a répondu le 28 sept. 2023
sorry and we do have wifi

4/10 – Médiocre

William, McGregor

Points faibles : Propreté, état et installations de l’hébergement
Poorly maintained, shouldn't say it has breakfast.
Séjour de 1 nuit en août 2023
front desk a répondu le 10 sept. 2023
why cuz we have breakfast

4/10 – Médiocre

Eliseo

Séjour de 1 nuit en septembre 2023
front desk a répondu le 28 sept. 2023
thanks

4/10 – Médiocre

Martha

Points faibles : Propreté, état et installations de l’hébergement
They advertised a pool. The pool was closed and looked like it hadn’t been open in years
Séjour de 3 nuits en septembre 2023
front desk a répondu le 10 sept. 2023
it did not affect your stay

8/10 – Bien

Kenneth

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property is old and shows its' age, but it was clean and well maintained. Staff was professional and did all that we asked of them. Location is very convenient for I 57 travelers. Nice area with very little traffic or noise.
Séjour de 1 nuit en août 2023
front desk a répondu le 10 sept. 2023
thanks for staying with us

2/10 – Terrible

Martha

Points faibles : Propreté, état et installations de l’hébergement
The motel advertised a pool. The pool is closed. The fact that they had a pool was why we booked here. Big disappointment. This is false advertising.
Séjour de 1 nuit en août 2023
front desk a répondu le 10 sept. 2023
sorry for the inconvenience

8/10 – Bien

Lynette

Voyage de couple
Points forts : Service et personnel, état et installations de l’hébergement
Quaint - clean- friendly
Séjour de 1 nuit en août 2023
front desk a répondu le 10 sept. 2023
thanks for staying with us

2/10 – Terrible

Amad

Not worth it
Séjour de 1 nuit en août 2023
front desk a répondu le 22 août 2023
We are sorry that you did not enjoy your 3 day stay with us.

2/10 – Terrible

maria isabel

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
We didn't stay because the pool was half full and very dirty and they didn't want to return our money back
Séjour de 1 nuit en août 2023
front desk a répondu le 23 août 2023
has nothing to do with the rooms pool hasnt been open in 4 years

10/10 – Excellent

Rick

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Overnite Rantoul
The hotel is older, but the room was clean and quiet with comfortable beds.
Séjour de 1 nuit en août 2023
front desk a répondu le 16 août 2023
thanks for staying with us

2/10 – Terrible

Stephen

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 6 nuits en juillet 2023
front desk a répondu le 16 août 2023
thanks for staying with us

4/10 – Médiocre

Chris

Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Sheets were dirty when checked in. At first refused to give more towels.
Séjour de 2 nuits en juillet 2023
front desk a répondu le 16 août 2023
sorry for the inconvenience

2/10 – Terrible

Voyageur vérifié

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
No towels in the bathroom. Stool floating int the toilet upon arrival. Gaps around the door. Small bathoom. Unsteady/rottting wood on staircase
Séjour de 1 nuit en juillet 2023
front desk a répondu le 16 août 2023
did u ask for towels and mention toilet and the stairs are metal so nice try on saying rotten wood on stairs

2/10 – Terrible

John

Voyage en groupe
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023
front desk a répondu le 16 août 2023
thanks for staying

10/10 – Excellent

Chris

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
good
Séjour de 4 nuits en juillet 2023
front desk a répondu le 16 août 2023
thanks for staying with us

6/10 – Acceptable

William

Voyage en famille
Points forts : Propreté
Points faibles : État et installations de l’hébergement
Okay, but could be better with some maintenance.
My room was clean. A/C worked really well. Hotel overall needs maintenance and repairs.
Séjour de 3 nuits en juillet 2023
front desk a répondu le 16 août 2023
thanks for staying with us

4/10 – Médiocre

Tomohiro

Voyage en famille
Points faibles : État et installations de l’hébergement
The door chain was broken, the shower was only lukewarm water, multiple light bulbs were out, and the room smelled musty.
Séjour de 1 nuit en juillet 2023
front desk a répondu le 16 août 2023
did u mention this to staff they could have changed your room

6/10 – Acceptable

Nellie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Never got a key to my room, had get staff to let me in my room.
Séjour de 3 nuits en juin 2023
front desk a répondu le 12 juill. 2023
hard to believe but did u ask for a key? we give keys when u check inn

2/10 – Terrible

Sabrina

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Was on a trip back home from vacation and decided to get a room for the night. Pictures on website looked nice and also featured a pool. Booked a room with the intention of letting my children swim before bed. We we got to the hotel.....pool was empty and was over run with weeds. Building was in poor condition. Suppord beams were warping. Wallpaper in room was peeling off walls and you could see where they had patched a hole and did nothing to finish it and make it look good. There were no towels for bathing. Description stated that it slept 5 but there were only 2 beds. There was nothing to accomidate a 5th person. Had to have my daughter in bed with myself and my husband. I will never stay there again. There were people obviously living there. Saw one person outside making videos on their phone for tiktok it appeared. Very run down establishment and we were very uneasy staying there. Do not recommend this hotel!
Séjour de 1 nuit en juin 2023
front desk a répondu le 5 juill. 2023
no hotel sleeps 5 most hotels have 2 beds aka 4 people and could have asked for towels and yes we have weekly guests that stay here for work in the area not bad people maybe u shouldnt judge so much

6/10 – Acceptable

Bob

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
It was in sad condition. Pool was overgrown, breakfast was only cereal and bagels and most of the property was needing maintenance. Staff was friendly and attentive.
front desk a répondu le 12 juill. 2023
thanks for your comments we r working on things and pool been closed for 4 years

4/10 – Médiocre

Denise

Voyage en famille
Points forts : Propreté, confort de la chambre
Points faibles : Service et personnel
Didn’t have enough towels for my family of four very disappointing
Séjour de 1 nuit en mai 2023
front desk a répondu le 27 mai 2023
all u have to do is ask for more

8/10 – Bien

Virginia

Séjour de 3 nuits en mai 2023
front desk a répondu le 27 mai 2023
???

2/10 – Terrible

Mason

Séjour de 1 nuit en mai 2023
front desk a répondu le 10 juin 2023
sorry for your inconvience

2/10 – Terrible

Voyageur vérifié

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Don’t even think about it. Pictures lie.
King size bed with 2 billows about she size of my head. Toilet didn’t flush and would slowly drain. Sewage smell in the room. Feet stuck to the the carpet. I called to ask the front desk a question by pushing zero on the phone 2 different times with no answer. The door to the room didn’t fully close and I could see light and it also looked like someone tried to break in. As I was checking out I found a drug spoon not far from the outside of my door.
Séjour de 1 nuit en mai 2023
front desk a répondu le 27 mai 2023
did u say anything to the staff they could have moved you to a different room

2/10 – Terrible

gamze sinem

Séjour de 3 nuits en mai 2023
front desk a répondu le 27 mai 2023
????

4/10 – Médiocre

kenneth

Voyage en groupe
Points faibles : État et installations de l’hébergement, confort de la chambre
I normally don’t stay at places like this but there was a soccer tournament going on and options were limited so I booked this online. Check in easy and courteous. Upon waking to my ground floor room, I noticed old red tape on the door frame of the unit next to mine (crime scene). Room was clean. Beds were very squeaky and pillow about a inch thick. Tv didn’t work. Bathroom door didn’t shut all the way. You can hear everyone next to you and above you. Normally this place probably rents for about $80/night but due to scarcity I paid $220. I later googled the hotel and crime and found out in 2022 a murder was committed there! I don’t recommend.
Séjour de 1 nuit en avril 2023
d a répondu le 9 mai 2023
the murder has nothing to do with the hotel and sorry for tv

4/10 – Médiocre

Voyageur vérifié

Voyage en famille
Points faibles : État et installations de l’hébergement, confort de la chambre
Towels were like rags, can barely stand in the bathrooms, kind of out in nowhere.
Séjour de 1 nuit en avril 2023
d a répondu le 9 mai 2023
not out in nowhere there is resturant gas station and a walmart