Mercure Cardiff North Hotel offers a quiet retreat in central Cardiff with a garden and The Bay Restaurant. Guests can use the 24-hour gym, in-room WiFi, rent bikes, and store luggage. The staff is consistently praised for their helpfulness.
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 12.50 to 14.50 per person
Uncovered self parking fee: GBP 10.00 per night
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has received its official star rating from Visit Wales.
Frequently asked questions
Is Mercure Cardiff pet-friendly?
Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Mercure Cardiff?
As of May 20, 2026, prices found for a 1-night stay for 2 adults at Mercure Cardiff on May 25, 2026 start from CA $104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for GBP 10.00 per night.
What time is check-in at Mercure Cardiff?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Mercure Cardiff?
Check-out is at noon.
Where is Mercure Cardiff located?
Located in Llanedeyrn, this hotel is 2.6 mi (4.2 km) from National Museum Cardiff and 2.9 mi (4.6 km) from Cardiff Castle. Utilita Arena Cardiff and Principality Stadium are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Delighted with all aspects especially staff comms and assistance.
Clive
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
Simon
Dec 3, 2025
Liked: Staff & service, amenities
Lovely stay ,front of house staff very pleasant, waited in main reception area which was very nice and cosy , room very spacious and clean , all you can eat breakfast was super
Perfectly located for us, good facilities, comfortable and friendly staff
Sandra
Stayed 1 night in Aug 2025
Verified
6/10 Okay
Misty
Feb 15, 2026
Disliked: Cleanliness, staff & service, amenities
Moldy areas of window frame and the place smells musty as soon as you walk in. My son was having coughing fits.
Staff was mediocre (I get that English people aren't as warm and fuzzy as other people, but...I didn't feel like anyone was happy we were spending money there).
Great price, though, and beds are 8/10 comfy.
The staff were very friendly and helpful and the room was comfortable and clean. I would have liked more pillows is my only criticism. We only stayed one night and we didn't eat but from our short stay I would recommend the Mercure.
The room was cold and unheated upon arrival and it took a long time for the heater, (which had no instructions) to take the chill off. Outside temp was about 5 degrees. There was also only one pillow per person provided. We requested an additional heater and pillows for the second night. Other guests had the same issues. Nonetheless, staff were very helpful and courteous, breakfast options were good and beds were comfy.
Robert
Stayed 2 nights in Jan 2026
Verified
8/10 Good
Vincent
Oct 30, 2025
Liked: Staff & service
Late Check in wasn't any issues. Room was okay ensuite can do with a refurb n upgrading. Breakfast was good.
Was a very clean hotel. Staff were very polite and friendly, would stay here again.i had a double room, and it was very spacious and bed was very comfy!!