Mercure Cardiff

4.0 star property
Travelers can unwind in the peaceful garden setting or energize for a day of exploring Cardiff's historic landmarks just a short distance away

Choose dates to view prices

Mercure Cardiff North Hotel offers a quiet retreat in central Cardiff with a garden and The Bay Restaurant. Guests can use the 24-hour gym, in-room WiFi, rent bikes, and store luggage. The staff is consistently praised for their helpfulness.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 to 14.50 per person
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Frequently asked questions

Is Mercure Cardiff pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Cardiff?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Mercure Cardiff on May 25, 2026 start from CA $104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for GBP 10.00 per night.

What time is check-in at Mercure Cardiff?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Cardiff?

Check-out is at noon.

Where is Mercure Cardiff located?

Located in Llanedeyrn, this hotel is 2.6 mi (4.2 km) from National Museum Cardiff and 2.9 mi (4.6 km) from Cardiff Castle. Utilita Arena Cardiff and Principality Stadium are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

7.8

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 450 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delighted with all aspects especially staff comms and assistance.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Simon

Liked: Staff & service, amenities
Lovely stay ,front of house staff very pleasant, waited in main reception area which was very nice and cosy , room very spacious and clean , all you can eat breakfast was super
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room, friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Property conditions & facilities, room comfort

Lovely 1 night stay

Perfectly located for us, good facilities, comfortable and friendly staff
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Misty

Disliked: Cleanliness, staff & service, amenities
Moldy areas of window frame and the place smells musty as soon as you walk in. My son was having coughing fits. Staff was mediocre (I get that English people aren't as warm and fuzzy as other people, but...I didn't feel like anyone was happy we were spending money there). Great price, though, and beds are 8/10 comfy.
Visible black mold on window frame
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Claire

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful and the room was comfortable and clean. I would have liked more pillows is my only criticism. We only stayed one night and we didn't eat but from our short stay I would recommend the Mercure.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff helpful
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great to get around easily located my room friendly staff
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The room was cold and unheated upon arrival and it took a long time for the heater, (which had no instructions) to take the chill off. Outside temp was about 5 degrees. There was also only one pillow per person provided. We requested an additional heater and pillows for the second night. Other guests had the same issues. Nonetheless, staff were very helpful and courteous, breakfast options were good and beds were comfy.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Vincent

Liked: Staff & service
Late Check in wasn't any issues. Room was okay ensuite can do with a refurb n upgrading. Breakfast was good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great service warm clean room excellent food very enjoyable stay
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior, lovely rooms and a great selection at breakfast.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a business stay. Room was well appointed and clean. Better lighting to work by would be useful. I didn’t have breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

angharad

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at the bar!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic comfy bed excellent food staff were very helpful
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, comfortable hotel, with excellent facilities.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and comfortable and very convenient location for our needs.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service
Good breakfast very good room
Stayed 1 night in Nov 2024
Verified

8/10 Good

Marcel

Liked: Staff & service, property conditions & facilities
Good hotel in great location. The staff was very friendly and helpful.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay comfortable and clean room 10/10 recommended
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in and polite helpful staff. Nice room comfortable stay
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the first time we’ve stayed here , good easy access into Cardiff
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two female receptionists were both friendly and helpful.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, breakfast was really good. Location to Cardiff easily accessible via no 57 / 58 bus.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a very clean hotel. Staff were very polite and friendly, would stay here again.i had a double room, and it was very spacious and bed was very comfy!!
Stayed 2 nights in Jan 2025