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Reviews of Relais del Lago

Relais del Lago
Via della Chiesa di Gragnano, 36, Capannori, LU

Reviews

9.6

Exceptional

Rating 10 - Excellent. 85 out of 106 reviews" "
Rating 8 - Good. 20 out of 106 reviews" "
Rating 6 - Okay. 0 out of 106 reviews" "
Rating 4 - Poor. 0 out of 106 reviews" "
Rating 2 - Terrible. 1 out of 106 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property that we stayed for one night. Staff were very helpful and friendly. The swimming pool was superb and helped us cool down and relax after a long day travelling. Breakfast was really good the next morning and served with some locally produced goods. Great place to stay. Exactly as advertised.
Stayed 1 night in Jul 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful peaceful hotel.
The location of the hotel was very peaceful with an excellent swimming pool, very friendly and welcoming staff. A first class restaurant attached to the hotel and an excellent trattoria 5 minutes walk away make dining a real pleasure. Our room was not luxurious but very comfortable and somewhat quirky, given its age and having been converted from a farm building.
Relaxing by the pool!
Dining areas
Garden view back to the hotel
Stayed 6 nights in Jun 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful property and is lovingly cared for. It was clean and comfortable. The hostess of the property was incredible. The restaurant on the property was great. The food was great and the service excellent. I would highly recommend this property.
Stayed 2 nights in Feb 2023

10/10 Excellent

dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place. the honny moon suite is a dream come true
Stayed 1 night in Jun 2022

10/10 Excellent

Noel, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience!
We really enjoyed our stay at this wonderful rustic farmhouse. Elisa and her family were ever so nice to my wife and myself. The breakfast was very good with a nice selection. I really enjoyed the Americano coffee. We would highly recommend staying here!
Stayed 3 nights in Oct 2017

10/10 Excellent

Val, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing hotel with friendly atmosphere
Spent 5 nights at this hotel, we were given a choice of 3 rooms when we arrived. We chose Lucida on the top floor, this meant we had to carry our case up 2 flights but it was worth it. The owners and staff were very friendly and helpful. The restaurant on the premises is now owned by a Japanese chef, we ate there twice and the food was wonderful (Japanese food served on Thursday evenings) but not cheap, it's necessary to book for dinner. The pool area is very inviting with loungers and shade if needed. There is a small lake with fish. We had a great time and wouldn't hesitate to go back.
Stayed 5 nights in Aug 2017

10/10 Excellent

Kate, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and comfortable
Relais del Lago was the perfect start to our tour of Tuscany. The room was comfortable and clean with great views. The pool was clean, with plenty of loungers and towels provided by hotel. Breakfast was delicious, there is a self service coffee machine and a continental buffet. The surroundings were pretty, quiet and peaceful, I miss it already.
Stayed 5 nights in Sep 2017

8/10 Good

W and P, Comox Valley, B.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Villa!
Three of us stayed at Relais Del Lago for 5 nights between visits to Florence and Siena. This was planned to be the quiet portion of our trip away from the busier cities, and it certainly was! It is a lovely setting and like what we imagined a Tuscan Villa should be like. Lots of easy parking. A small but good breakfast, and lots of places to sit around on the grounds if you wanted privacy. The Blue room we had was large and comfortable. (An extra lounging chair may be a good thing to add.) The countryside is beautiful and quiet as well. The narrow roads take a bit of getting used to, but after meeting up with a few cars it was fine. They were very enjoyable to walk along too - with olive trees, great scenery and small villages. The owners were most helpful, wonderful people, and their mother was a delight (in spite of not speaking any English! Tressy their dog was a lot of fun too !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic boutique guesthouse. Quite remote area so suits those traveling by car best. Very relaxing stay and the adjoining restaurant has excellent food. Thank you for a lovely stay.

10/10 Excellent

Lesley, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely B&B in the Tuscan Countryside
We found the B&B quite easily with the help of a Sat Nav. This is a lovely old farmhouse that has been restored to a very good standard in a delightful location with a lake in the grounds. We had one of the superior rooms that were on the top floor. The bed was extreemly comfortable. Unfortunately, when we arrived the temperature was much hotter than usual and the air conditioning wasn't coping very well. Elisa and her family were very concerned as the could see we were very hot and offered to move us to a lower room after the weekend. However, the next day they fitted a ceiling fan over the bed which made all the difference - this is the level of service and care that they give at this B&B. The swimming pool is lovely with comfortable sunloungers and gazebo's for shade. A lovely continental buffet breakfast with a good selection of ham, cheese, eggs, pastries, cakes and proper fruit juices (which is unusual in Italy) is available to eat in the garden under the shade of a vine covered pergola. I would recomend this B&B to anyone and will definately go there again.

10/10 Excellent

Frank, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little jem
This hotel is so laid back ,it was a pleasure from start to finish. Very friendly owners and nothing was a problem to them. We would highly recommend this hotel.

8/10 Good

Kathy, Ct

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely owners and property
Great quiet location yet close enough to lucca. Owners are warm friendly helpful and can not say enough kind words about them. Property is very lovely and well maintained. Pool is quite a nice added bonus after a long day of sight seeing. Breakfast is quite nice sitting outside on terrace in the mornings. My only little negative about the property is the lighting in the room. It is very dark even with lights on and shutters open. It is difficult if you need to look at maps etc. so we found ourself having to take outside to look. This would not stop us from booking this property again as the many many positive things about relais and the owners

10/10 Excellent

Paolo, Pasadena, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T MISS THIS PEARL. DELIGHTFUL AND FRIENDLY.
This property is without a doubt among your top listings. The location is delightful and 15 mins. away from Lucca city center. In other words, have fun in the main city but relax and fully enjoy this pearl in the outskirts of the city. The room was clean and comfortable to my satisfaction. The owner and his wife are professional and kind above all standards (they also booked for me a late-night dinner in the best restaurant of the area). Breakfast is good and with reasonable variety with good coffee beverages. The property also host a gourmet restaurant available for private dinners or events, and open in the high season. Pool is amazing with Spa service...last but not least...you can enjoy a drink in a private pier-hut in the middle of an enchanting private lake, beyond the pool's grounds. Parking is comfortable and a few steps away from the main entrance.

10/10 Excellent

Kit, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic food, friendly service
Excellent dinner, friendly service, lovely views. The only criticism - its location needs to be better sign-posted.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly relais with good restaurant
A nice clean room and a good breakfast - very friendly staff, and the attached restaurant is excellent (if perhaps pricier that alternatives). Some of the less-visible parts of the hotel were a little tatty (round the back for example) which was surprising given the cost of the stay, but we really enjoyed it.

10/10 Excellent

mary, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
charming bed and breakfast in the countryside
Lovely breakfast on the terrace each morning, overlooking the countryside. Very accommodating staff who took care of all our needs.

10/10 Excellent

Mrs Buckett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very enjoyable stay at this hotel. The dinner in their restaurant was very good ( we ate there on both nights ) and the breakfast was good and set up under a pergola which was lovely. The owners were really nice which made the whole expierence so nice...we had clean and comfortable rooms and would stay there again.

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A country haven
We stayed here for 3 nights while visiting Lucca. An easy drive to the city and a wonderful relaxing place to return too following a day of sightseeing. Very convenient to Pisa and Siena also. Lovely swimming pool and pleasant grounds. The restaurant is wonderful, and there is another one just up the road which we enjoyed. The family running this B & B are charming and very helpful.

10/10 Excellent

Traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in the wilderness. Difficult to find in the early evening as directions are limited which meant we did not arrive until very late in the evening but the staff were very welcoming and absolutely charming They were totally relaxed about our late arrival and more than happy to serve dinner after 10.00pm. Excellent wine and good menu with a very potent nightcap! On our departure the following morning we discovered we had a puncture and they could not have been more helpful. Having struggled to change the tyre, the hotelier's father-in-law accompanied us to his friendly garage so the puncture was repaired rapidly and we were on our way.I highly recommend this venue, but it warrants a longer stay to enjoy their facilities and explore the surrounding countryside

8/10 Good

Jürgen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unterkunft sehr ruhig gelegen. Man ist allerdings für Ausflüge auf ein Auto angewiesen.
Stayed 9 nights in Apr 2024
Response from Elisa on May 2, 2024
Vielen Dank, Jürgen, es war mir eine Freude, Sie während Ihres langen Aufenthalts hier als Gast haben.

8/10 Good

Marco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wer Ruhe sucht ist hier richtig
Stayed 3 nights in Mar 2024
Response from eli on Mar 27, 2024
Wir danken Ihnen und freuen uns, dass Sie diesen Aspekt von uns geschätzt haben!

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbarer Kurzaufenthalt
Sehr freundliche und hilsbereite Gastgeber, wunderschöner, ruhiger Ort. Nahe bei Lucca, Pisa und Florenz. Gepflegte Anlage.
Stayed 5 nights in Sep 2023

2/10 Terrible

Pfleger

Disliked: Cleanliness, property conditions & facilities, room comfort
je déconseille fortement cette Hôtel
Stayed 2 nights in Sep 2023

10/10 Excellent

SERGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique
Super endroit perché sur le coté de Lucca. Famille très accueillante qui s'occupe de tout. L'endroit est un petit paradis.
Stayed 3 nights in Aug 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a lovely stay for two days in Relais del lago. Wonderful wellequipped family room. Excellent ala carte breakfast prepared at our ”own” table. Excellent pool area. Rural Toscany at its best. Service was excellent
Stayed 2 nights in Jul 2023

10/10 Excellent

ELENI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Steffen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Elena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

ETTORE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una gradita sorpresa
Bello, pulito, ordinato. Persone gentilissime
Stayed 1 night in Feb 2023

8/10 Good

Vittorio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

King

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I padroni erano veramente super gentili, pulizia al top, pensavamo in una camera normale per tre persone ma ci siamo trovati in un appartamento di due piani con cucina e soggiorno, la miglior sperienza mai visuta in un albergo. Magari verrà chiamato B&B ma in realtà sembra un agriturismo, prezzo ottimo e molto economico per tutto quello che offre ... cigliegina sulla torna SAUNA PRIVATO IN CAMERA!!!

10/10 Excellent

Massimo

Stayed 1 night in Oct 2022

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Hôtel très bien, excellent accueil, restos à proximité, belle piscine et belle propriété.
Stayed 3 nights in Aug 2022

10/10 Excellent

Bernd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nette und freundliche Gastgeber. Tolles Anwesen und schöne Zimmer.
Stayed 11 nights in Jul 2022

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Daniel, Stuttgart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
Stayed 2 nights in May 2022

10/10 Excellent

Stefano, peschiera borromeo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posto magnifico in posizioni strategica per visitare Lucca e il territorio circostante. Abbiamo soggiornato nella Suite con sauna e jacuzzi, molto romantica e soprattutto molto riservata, in quanto lontana dalle altre stanze e dalle zone comuni. Colazione ottimq e personale delizioso. Consiglio vivamente di cenare al ristorante Serendepico. Piatti raffinati, sapori ricercati, esecuzioni perfette e personale impeccabile.
Stayed 3 nights in Apr 2022

10/10 Excellent

Dania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dieses feine, familiäre Hotel ist perfekt für eine Auszeit. Die Poolanlage ist toll zum Abkühlen zwischen den Bräunungseinheiten. Es ist alles so schön idyllisch und lädt zum Genießen ein. Elisa, die Inhaberin ist sehr höflich und zuvorkommend. Der Service war hervorragend!
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
viaggio di lavoro
Bellissima location immersa nel verde e nella pace...ottimo per rilassarsi. I titolari gentilissimi e molto cordiali. Da ritornarci
Stayed 1 night in Apr 2021

8/10 Good

Chiara, Pavia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luogo incantevole immerso nel verde, silenzioso e accogliente.
Stayed 2 nights in Sep 2020

10/10 Excellent

Valerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

SIMONE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
osto incantevole
Eccellente sotto ogni aspetto
Stayed 1 night in May 2020

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura stupenda
Struttura stupenda, con un ottimo personale. Super consigliato!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posto carinissimo, personale super disponibile simpatico e cordiale, Elisa super!!! La struttura è in ottimo stato, le camera era bella, spaziosa e piena di tutti i confort. Wireless molto veloce (anche col pienone di Lucca, nessun problema). Per me 10/10. Ci torno sicuramente.
Stayed 1 night in Nov 2019

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serviceminded
Mysigt familjeägt hotel. Vi vart felbokade första kvällen och ägaren hörde av sig och meddela att de ordnat annat boende för den natten eller så fick vi välja hur vi ville göra. Slutade med att vi stanna en natt på en anna vingård vilket i och för sig var bra men vi körde resterande 2 nätter här och då uppgraderats till bröllops sviten. mycket bra ordnat och vi kan rekommendera hela stället samt restaurangen som ligger i samma byggnad höll hög klass.
Stayed 3 nights in Aug 2019

10/10 Excellent

jean marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bel établissement
accueil familial et chambre très confortable Bel établissement au calme avec vue imprenable belle piscine Un restaurant gastronomique indépendant de l’hôtel. Certainement le meilleur établissement sur notre séjour en toscane
Stayed 2 nights in Jul 2019