Naturally, the view of the pyramids and the sphinx is the ultimate winner for this hotel. The service here is excellent. We had a little misunderstanding concerning our room which was quickly resolved by Ahmed, the manager. We didn't know that there were 2 hotels. If you reserve, ask for the hotel right in front of the Pyramids. Assma, the woman taking care of this hotel is fantastic, ready to help with any problem. All the workers at the hotel are very friendly and helpful.
The included breakfast is good, the restaurant serves reasonably priced dinners.
Watch out for Abdul, the guy who organizes taxis/tours, be sure everything is clear from the beginning.