Ratings based on 139 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromConcord, MA.

Convenient.

Posted 16-Jan-2017
Informative and friendly staff, clean and comfortable. All I expected.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Dec-2016
It was ok. Good location. It will be nice to have more variety in the breakfast.
Comment from Hotel Management
16-Dec-2016 by HotelMgmt, Hotel Management
Thank you for choosing the Residence Inn by Marriott Boston Harbor on Tudor Wharf, we enjoyed having you here. We appreciate your feedback as we are always looking to enhance the experience for our future guests. We hope you visit with us again!
5out of 5
Recommended
for Everyone
by A verified traveller fromMaine

Posted 13-Dec-2016
Excellent location with parking available on street. Short walk to North End.
Comment from Hotel Management
16-Dec-2016 by HotelMgmt, Hotel Management
We are glad our prime location worked out so well for you. Thank you, Amanda, for rating us so highly, we hope to see you again at the Residence Inn by Marriott Boston Harbor on Tudor Wharf.
5out of 5
Recommended
for Everyone
by A verified traveller fromSpringfield MA

Great family friendly hotel in a great location

Posted 7-Dec-2016
We loved our stay here. The staff was so kind to my two girls and we were able to walk to many places in the city. Charlestown has lots of charm. Great pizza place, Figs, right down the street. I would happily stay here again.
Comment from Hotel Management
8-Dec-2016 by HotelMgmt, Hotel Management
It was a pleasure to welcome you to the Residence Inn by Marriott Boston Harbor on Tudor Wharf. We’re happy to hear you had such a great time and felt so well taken care of by our staff. Thank you for the feedback, we look forward to seeing you again soon!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-Dec-2016
the staff of the hotel was exceptional especially Juan and Dotty. They made a big city feel small. Our housekeeping person was grumpy and the valet person on one evening was being disrespectful to the manager and the front desk staff in front of patrons. It was a little uncomfortable. However, everyone else was really excellent. the beds were very comfortable
Comment from Hotel Management
2-Dec-2016 by HotelMgmt, Hotel Management
Thank you so much for mentioning the staff members by name that made such a positive impact on your visit. We do, however, regret the ones that didn't. We will certainly address your feedback to ensure we are on top of our game. We're glad you had a comfortable stay and hope to see you again soon!
5out of 5
Recommended
for Families
by A verified traveller fromUS

Wonderful hotel

Posted 27-Nov-2016
Cons: Cheaper parking.
Wonderful hotel. Great location. Got a good price for the room. Will stay there again.
Comment from Hotel Management
29-Nov-2016 by HotelMgmt, Hotel Management
Thank you, David, we are excited to hear that you enjoyed your visit with us so much that you would return! It was a pleasure having you here, and we look forward to seeing you again soon!
2out of 5
by A verified traveller fromboston

Disappointed

Posted 7-Nov-2016
Pros: Location to local attractions was nice. easy to find off of interstate.
Cons: The room we stayed in was fine. The biggest disappointment was we purposely booked this hotel for our child to play in the pool only to find out when we got to the pool in swim gear that it was "closed for cleaning" we could see through the window the water was green. The other issue we had was the shampoo bottle supplied by the hotel had a hair under the flip up cap so obviously it had never been changed out from the previous guest.
Comment from Hotel Management
10-Nov-2016 by HotelMgmt, Hotel Management
While we appreciate your insights, we regret your disappointing experience and would like to extend our apologies if your stay fell below your expectations in any way. We will review your feedback in detail so we can ensure a better experience for you next time.
3out of 5
Recommended
for Everyone
by A verified traveller fromUS

Rooms great, Pool Awful

Posted 7-Nov-2016
The suite was very nice. However, for a hotel with only suites, the hotel had a limited number of roll out beds (and not enough for us to have one). The pool was a major issue. The chemicals were so strong that my bathing suit and my son's bathing suit became bleached. Unfortunately, the front desk's response was, "the damage is done, what do you want me to do about it?" They did offer us a bottle of wine from their pantry, but only after I pressed the issue. That being said, the breakfast was great and the staff working the breakfast were very friendly.
Comment from Hotel Management
10-Nov-2016 by HotelMgmt, Hotel Management
Thank you for sharing not only the highlights of your stay but your concerns, as well. I would first like to apologize for the issues with our pool, as this doesn’t reflect our usual high standards. We appreciate the insights that you were able to provide and hope to welcome you back again.
4out of 5
Recommended
for Everyone
by A verified traveller

Great location..very nice comfortable rooms!!!

Posted 31-Oct-2016
Pros: Room very nice and equipped...great location!! Weekday breakfast buffet fantastic!
Cons: Parking arrangement...prefer self park incl in price! Buffet breakfast on weekend not as good as weekday. For instance no China or silverware and food choices far less!
Location: Freedom trail a must do!!!
Comment from Hotel Management
4-Nov-2016 by HotelMgmt, Hotel Management
It was wonderful to hear what you loved about your stay with us like waking up to a delicious breakfast buffet and your comfortable accommodations. We do appreciate your feedback and please know reusable plates and cutlery are available for guests. We hope you visit with us again soon!
5out of 5
Recommended
for Everyone
by A verified traveller fromHobart

Great place

Posted 15-Oct-2016
Wonderful and inviting place to stay and is located at one end of the Freedom Trail.
Comment from Hotel Management
19-Oct-2016 by HotelMgmt, Hotel Management
Thank you, Rebecca, for sharing your feedback. It's so nice to know you had a wonderful stay. Please come back and see us again soon at the Residence Inn by Marriott Boston Harbor on Tudor Wharf.