4/10 Poor
sonja
Travelled with family
Sep 11, 2023
Disliked: Staff & service, amenities, property conditions & facilities
The hotel photos reflect some charm. Unfortunately, that is not the reality for this rather expensive ($651/two nights), but dingy hotel. 1) It is located on a small dead end street with an enormous retaining wall on one side. It rains a lot in Bergen and the street becomes a river in short order. 2) Hotel staff (and there are not many) can best be described as rather bored. When we first checked in no one was at the reception desk. He finally showed up and was uncertain about which room we had. He seemed so laissez faire that I asked to see the room before we hauled the luggage in. The hotel has an elevator, but when he took us to the floor where room was located it also had a rickety narrow open wooden staircase with about 20 stairs that you had to climb to reach your room. He told me people liked the room because it was quiet and had "original timbers". I asked to see another room. Unfortunately, it also had steps. I settled for the 3rd room which at least was not difficult to reach. It was dark and the furnishings reminded me of 1930's decor. Not replicas - the originals. 3) There was a small attractive bar on the ground floor, but unfortunately, a bartender never surfaced in the entire time we were there so we were not able to use it. 4) The breakfast was average - served in a drab dining room. I've been traveling in Sweden and Norway for over 40 years and have to say that this hotel may be historic, but it has little else to recommend it.
sonja
Stayed 2 nights in Aug 2023