Title: The Ritz-Carlton Beijing Financial Street - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1449297&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Ritz-Carlton Beijing Financial Street Luxury Beijing hotel connected to a shopping center, steps from Beijing Financial Street ## Photo gallery for The Ritz-Carlton Beijing Financial Street ![Exterior - The Ritz-Carlton Beijing Financial Street (Beijing)](https://images.trvl-media.com/lodging/2000000/1450000/1449300/1449297/403894d2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/aab81d79-1370-4d39-aa61-a56c37999dca-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Fitness studio - The Ritz-Carlton Beijing Financial Street (Beijing)](https://images.trvl-media.com/lodging/2000000/1450000/1449300/1449297/e8e1fe11.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - The Ritz-Carlton Beijing Financial Street (Beijing)](https://images.trvl-media.com/lodging/2000000/1450000/1449300/1449297/88fe692e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Chinese cuisine - The Ritz-Carlton Beijing Financial Street (Beijing)](https://images.trvl-media.com/lodging/2000000/1450000/1449300/1449297/bb29c4f1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Beijing Financial Street, The Ritz-Carlton Beijing Financial Street offers a luxurious retreat. Unwind at the 24-hour gym with yoga classes and fitness sessions or indulge in aromatherapy and hydrotherapy treatments at the on-site spa. Explore shopping options on site, grab a coffee from the cafe, or enjoy Chinese cuisine at one of two restaurants. ## Reviews 8.8 Excellent ## Popular amenities - Hot tub - Pool - Parking included - Bar - Breakfast available - Room service ## Room options ### Check availability for these dates Tonight [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=1449297&PinnedHotelID=1449297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=1449297&PinnedHotelID=1449297&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1449297&PinnedHotelID=1449297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1449297&PinnedHotelID=1449297&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1449297&PinnedHotelID=1449297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1449297&PinnedHotelID=1449297&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1449297&PinnedHotelID=1449297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1449297&PinnedHotelID=1449297&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Premier Suite, 1 Bedroom ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1450000/1449300/1449297/3b4e63d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 1 Bedroom ### Highlights Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 646 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Executive Room, 2 Double Beds ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1450000/1449300/1449297/34f71f61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Double Beds ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Premium bedding - 538 sq ft - City view - Sleeps 3 - 2 Double Beds ### View all photos for Executive Suite, 1 Bedroom ![Executive Suite, 1 Bedroom | View from room](https://images.trvl-media.com/lodging/2000000/1450000/1449300/1449297/76bc588b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom ### Highlights Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 1216 sq ft - City view - Sleeps 3 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1450000/1449300/1449297/34f71f61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds 9.4 Exceptional 3 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Premium bedding - 538 sq ft - City view - Sleeps 3 - 2 Double Beds ### View all photos for Executive Room, 1 King Bed ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1450000/1449300/1449297/2dd84a1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed ### Highlights Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds HDTV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 538 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1450000/1449300/1449297/2dd84a1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 7.4 Good 3 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds HDTV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Premium bedding - 538 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 1 Bedroom ![Executive Suite, 1 Bedroom](https://images.trvl-media.com/lodging/2000000/1450000/1449300/1449297/b2fdf5e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom ### Highlights Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds HDTV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 1184 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Premier Suite, 1 Bedroom, City View ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1450000/1449300/1449297/38ca1937.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 1 Bedroom, City View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Premium bedding - 646 sq ft - City view - Sleeps 3 - 1 King Bed ## You may also like Ad ![Interior](https://images.trvl-media.com/lodging/3000000/2060000/2051100/2051026/1ab68c15.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Park Hyatt Beijing Downtown Beijing - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 135 reviews CA $361 CA $421 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Beijing-Hotels-Park-Hyatt-Beijing.h2051026.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=178237&destination=Beijing (and vicinity)&destType=MARKET&latLong=39.906,116.385&searchId=739e1c5d-8cb4-4b07-b042-960563540918&top_cur=CAD) Ad ![42-inch flat-screen TV with cable channels, TV, iPod dock](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/3000000/2150000/2145000/2144971/01d026c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Renaissance Beijing Capital Hotel Chaoyang - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBeijing-Hotels-The-Ritz-Carlton-Beijing-Financial-Street.h1449297.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBeijing-Hotels-The-Ritz-Carlton-Beijing-Financial-Street.h1449297.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.91416%2C116.35783&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sQdPq5bud7-OmOZ88Ear4AXZClU=) 1 Jin Cheng Fang Street East, Financial Street, Xicheng District, Beijing, Beijing, 100033 #### What's nearby - Beijing Financial Street \- 1 min walk \- 0.0 km - Huang Temple Ancestral House \- 8 min walk \- 0.8 km - National Arts and Crafts Museum \- 13 min walk \- 1.1 km - XiDan Shopping District \- 15 min walk \- 1.3 km - Beijing International Exhibition Center \- 15 min walk \- 1.3 km #### Getting around - Beijing North Railway Station - 5 min drive - Taipingqiao Station - 7 min walk - Capital Intl. Airport (PEK) - 56 min drive #### Restaurants - ‪Bosco By Trb - ‬1 min walk - ‪The Ritz-Carlton Club Lounge - ‬1 min walk - ‪義和小馆 Xihe Bistro - ‬1 min walk - ‪西贝莜面村 - ‬2 min walk - ‪隐泉之语 - ‬5 min walk ## About this property ### The Ritz-Carlton Beijing Financial Street Luxury hotel near Beijing Financial Street Located close to Huang Temple Ancestral House and Cultural Palace Of The Nationalities, The Ritz-Carlton Beijing Financial Street provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Yoga classes and fitness classes are offered at the 24-hour gym; The Ritz-Carlton Beijing Financial Street also has a garden, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a business center and a hot tub. You'll also enjoy perks such as: - An indoor pool - Free self parking and valet parking - Limo/town car service, buffet breakfast (surcharge), and an electric car charging station - Express check-out, express check-in, and free newspapers Room features All 252 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes. More conveniences in all rooms include: - Hypo-allergenic bedding, down comforters, and sofa beds - Bathrooms with rainfall showers and designer toiletries - 37-inch LCD TVs with premium channels and DVD players - Recycling, free infant beds, and electric kettles ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1680000/1679900/1679820/726d0e40.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ritz-Carlton, Beijing Chaoyang - Pool - Hot tub - Spa - Free WiFi 9.0 Wonderful 111 reviews CA $264 CA $307 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=1679820&PinnedHotelID=1679820&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/12000000/11930000/11921400/11921338/0249ffe6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Beijing Sanlitun by IHG Downtown Beijing - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 139 reviews CA $290 CA $338 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=11921338&PinnedHotelID=11921338&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/70000/63900/63853/cb0fdb7a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Beijing Downtown Beijing - Pool - Spa - Free WiFi - Restaurant 9.0 Wonderful 183 reviews CA $234 CA $273 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=63853&PinnedHotelID=63853&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/6000000/5340000/5331200/5331166/28cf0a99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Seasons Hotel Beijing Chaoyang - Pool - Hot tub - Spa - Free WiFi 9.6 Exceptional 530 reviews CA $299 CA $348 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=5331166&PinnedHotelID=5331166&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/3000000/2060000/2051100/2051026/1ab68c15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hyatt Beijing Downtown Beijing - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 135 reviews CA $361 CA $421 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=2051026&PinnedHotelID=2051026&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/8000000/7100000/7090900/7090832/02904612.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Waldorf Astoria Beijing Downtown Beijing - Pool - Hot tub - Spa - Free WiFi 9.6 Exceptional 352 reviews CA $390 CA $455 total includes taxes & fees Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=7090832&PinnedHotelID=7090832&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch served; 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CNY 285 for adults and CNY 143 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Crystal Bar - Greenfish - Qi - XuanLang Bar ### Things to do - 24-hour gym - Fitness classes - Hot tub - Indoor pool - Piano - Sauna - Shopping - Steam room - Yoga classes ### Family friendly - DVD player - Free area shuttle - Grocery/convenience store - In-room crib - In-room sofa bed - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 11,621 square feet of conference space - Business center - Meeting rooms ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Assistive listening devices - Assistive listening devices in meeting rooms - Bathroom emergency pull cord - Braille/raised signage - Elevator (47 inch wide door) - Height-adjustable showerhead - Low-height electrical outlets in bathroom - Magnifying mirror - Stair-free path to entrance - Transfer shower - Visual fire alarm - Well-lit path to entrance - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator ### More - 1 building - 19 floors - Art Deco architecture - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Built in 2006 - Comprehensive food waste policy - Comprehensive recycling policy - No plastic coffee stirrers - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Hypo-allergenic bedding - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) - Sofa bed ### Bathroom - Bathrobes - Deep soaking bathtub - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 37-inch smart TV with premium satellite channels - DVD player - iPod dock ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - Laptop-compatible safe - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 11:30 PM Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CNY 472.23 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Service fee: CNY 16.6 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately CNY 285 for adults and CNY 143 for children - Airport shuttle fee: CNY 950 per vehicle (one-way, maximum occupancy 3) - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: CNY 472.23 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, mobile payments, and cash Mobile payment options include: Alipay This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Ritz-Carlton Beijing Financial Street Hotel Ritz-Carlton Financial Ritz-Carlton Financial Hotel Ritz-Carlton Financial Hotel Beijing Street Beijing Ritz Carlton Ritz Beijing The Ritz-Carlton Beijing Financial Street Hotel Beijing Ritz-Carlton Financial Street Hotel Ritz-Carlton Financial Street The Ritz Carlton Beijing Financial Street The Ritz-Carlton Beijing Financial Street Hotel The Ritz-Carlton Beijing Financial Street Beijing The Ritz-Carlton Beijing Financial Street Hotel Beijing ## Frequently asked questions ### Does The Ritz-Carlton Beijing Financial Street have a pool? ### How much does it cost to stay at The Ritz-Carlton Beijing Financial Street? ### Is The Ritz-Carlton Beijing Financial Street pet-friendly? ### How much is parking? ### What time is check-in at The Ritz-Carlton Beijing Financial Street? ### What time is check-out at The Ritz-Carlton Beijing Financial Street? ### Does The Ritz-Carlton Beijing Financial Street provide a shuttle to the airport? ### Where is The Ritz-Carlton Beijing Financial Street located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Ritz-Carlton Beijing Financial Street Reviews ## Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 65 8 - Good 28 6 - Okay 11 4 - Poor 5 2 - Terrible 1 ### 9.0/10 Cleanliness ### 9.0/10 Staff & service ### 8.6/10 Amenities ### 8.4/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Melody Jul 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel and restaurant service Our family stayed for a week and we were pleased by the facility and service. We especially enjoyed the Buffet at the restaurant within the hotel. The manager Chris was friendly and very accommodating to our needs. ##### Melody Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Douglas Oct 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel. Everything about it is luxurious. Staff very nice. ##### Douglas Stayed 1 night in Oct 2024 ### 10/10 Excellent #### zhi wei May 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel is really nice and clean. The lobby is beautiful and comfy! Love the breakfast! The food were all well prepared! Extremely impressed by the cleanliness and freshness of the fruit and salad! Staff members were friendly and helpful! Really like the location of the hotel! Connected with a big shopping mall, there are quite a few restaurants to choose! Definitely will come back again! ##### zhi wei Stayed 2 nights in May 2025 ### 10/10 Excellent #### Anson Jul 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff ##### Anson Stayed 2 nights in Jul 2024 ### 8/10 Good #### Alun Huw Aug 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities A good hotel for a business trip. Functional rather than lavish, for a 5\* hotel. Breakfast options good and wide-ranging. ##### Alun Huw Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Robin Nov 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommend. Very nice, as would expect at the Ritz. Large bathtub with TV great to relax. Huge shopping mall conveniently next door full of luxury brand stores. ##### Robin Stayed 3 nights in Oct 2024 ### 4/10 Poor #### Erdem Apr 30, 2025 Disliked: Staff & service, property conditions & facilities, room comfort I recently stayed at The Ritz-Carlton and while the service was professional and the staff were genuinely helpful, I was left disappointed by a key aspect of the experience. One of the main reasons I chose this hotel was the advertised spa. However, upon arrival, I was told the spa is only accessible to female guests—a policy that was not disclosed anywhere during the booking process. ##### Erdem Stayed 1 night in Apr 2025 ### 4/10 Poor #### Yang Jul 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor Management The room was clean and the service was good. However, I can only rate my overall experience a 3 out of 10 due to two major issues. First, when I checked in at 4 PM, the front desk informed me that no double rooms were available, even though the official check-in time is 2 PM. This delay is unacceptable. Second, the swimming pool had three or four children receiving swimming lessons from a coach. It was clear they were not hotel guests and had no affiliation with the hotel. This reflects poor management and lack of proper facility oversight. ##### Yang Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Sophia Mar 20, 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities While the room was clean, the overall value for money was super low. The shower drainage wasn’t functioning properly so every night my bathroom was essentially flooding and I was very close to slipping on many occasions. The wire chargers next to the bed weren’t working but luckily I brought universal adaptor with wire charging function, otherwise it could be really inconvenient. The amenities were visibly a bit outdated hence a very subpar Ritz, I won’t recommend it. The only redeeming factor was the staff that were very professional and helpful. ##### Sophia Stayed 4 nights in Mar 2024 ### 6/10 Okay #### Roy Jun 17, 2025 Disliked: Amenities, property conditions & facilities Very old property. There is a musky smell in the room and corridors. Feels more like a 4 star hotel than a Ritz Carlton ##### Roy Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Roman Aug 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked that the Hotel was connected to the shopping center where I had to attend an event. ##### Roman Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Lisa Aug 15, 2024 Liked: Cleanliness, staff & service, amenities Amazing service! The facility is definitely dated and could use updating/renovation, but very well kept still. Top 2 hotels I’ve stayed at in China so far. ##### Lisa Stayed 1 night in Aug 2024 ### 6/10 Okay #### Ali Jul 25, 2024 Needs to be upgraded for the 5 star hotel ##### Ali Stayed 4 nights in Jul 2024 ### 8/10 Good #### IKUMI Jan 4, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities thankyou ##### IKUMI Stayed 3 nights in Dec 2024 ### 8/10 Good #### Verified traveller Mar 27, 2024 Liked: Staff & service, property conditions & facilities, room comfort Just okay. Bland food. Spotty cleaning. Design flaws. But overall okay. ##### Verified traveller Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Chuanli Jun 12, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Completely shocked that this was a Ritz Carlton properly. AC didn’t work properly and room was too hot to stay in. Bathroom was full of mold/mildew and place was dirty. Booked 2 rooms for 3 nights and both rooms had same issues. We requested to check out after 1st night. ##### Chuanli ### 10/10 Excellent #### Bin Jul 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### Bin Stayed 2 nights in Jun 2025 ### 8/10 Good #### Sok Meng Oct 5, 2022 Liked: Staff & service, amenities 寧靜,附近商場內餐廳多選擇,雖然公交不太方便,但叫出租車也算方便,很快有車接單,地鐵不算近但可接受,且執勤人員友善好客,酒店方面員工很有禮貌和親切,可惜房間設施開始變舊,入住時房內有蛾蚋,一天比一天數量多,這點應多注意改善。 ##### Sok Meng Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Verified traveller Jul 17, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities World class customer service with kind and attentive staff who made us feel welcome and valued. ##### Verified traveller Stayed 3 nights in Jul 2021 ### 8/10 Good #### Verified traveller Jun 13, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice business hotel. Easy to move around. Nice location easy to move around. Very friendly staff and nice swimming pool and spa but breakfast and internet connection service should be improved. Club lounge is nicely staffed but the food is so so. ##### Verified traveller Stayed 1 night in Jun 2021 ### 8/10 Good #### Verified traveller Oct 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### solo business travelling good location and excellent service. However the aircon had some issues but it was fixed quickly. ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Nasanbuke Dec 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort great location, professional staff....only one issue is that carpet in my room #515 seems a little bit old, everything else is wonderful. ##### Nasanbuke Stayed 3 nights in Dec 2018 ### 8/10 Good #### Vikram Nov 9, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Business Stay Hotel! Very clean rooms and comfortable beds. ##### Vikram Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Olanrewaju Sep 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic Club Lounge service and experience. Italian restaurant too was very great. ##### Olanrewaju Stayed 5 nights in Sep 2018 ### 4/10 Poor #### Verified traveller Feb 26, 2018 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Weak hotel. Weak hotel; aesthetics, restaurants, service. 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