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ibis Budget Auckland Central – Avis

3.5 out of 5
ibis Budget Auckland Central
20 Wyndham Street, Auckland

Avis

7,2

Bien

Note de 10 – Excellent, d’après 196 avis sur 1002." "
Note de 8 – Bien, d’après 379 avis sur 1002." "
Note de 6 – Acceptable, d’après 247 avis sur 1002." "
Note de 4 – Médiocre, d’après 120 avis sur 1002." "
Note de 2 – Terrible, d’après 60 avis sur 1002." "

7,4/10

Propreté

8,2/10

Service et personnel

6,6/10

Commodités

6,8/10

État et installations de l’hébergement

7,2/10

Écoresponsabilité

Avis

6/10 – Acceptable

Martine

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Basic
Séjour de 1 nuit en novembre 2023
Blair Morten - Hotel Manager a répondu le 19 nov. 2023
Dear Martine,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

8/10 – Bien

Michel

Séjour de 3 nuits en octobre 2023
Blair Morten - Hotel Manager a répondu le 19 oct. 2023
Dear Michael,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.Regards,Blair MortenHotel Manager

4/10 – Médiocre

jacques

Points faibles : Propreté
Prix compétitif mais propreté pas au RDV
Hotel bien placé dans le quartier des affaires. Le prix est compétitif mais cela ne justifie pas l'état de propreté de la chambre. Un rideau de douche moisi, un rebord de fenêtre du plan de cuisine et son rideau sales et un ascenseur sur les deux resté avec un sol très collant tout le temps du séjour. Le petit déjeuner à prendre dans un bar un peu plus haut est correct.
Séjour de 2 nuits en octobre 2023
Blair Morten - Hotel Manager a répondu le 11 oct. 2023
Dear Jacques,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

6/10 – Acceptable

Geoffroy

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Emplacement parfait - le reste est horrible
Chambre sale, il restait des papiers et bouteille d’eau sous le lit d’occupants précédent. odeur nauséabonde dans la chambre et le couloir. Mobilier et décoration très vieillissante voir dégradée. Lavabo fissuré. L’emplacement est juste parfait
Séjour de 1 nuit en mars 2023
Blair Morten - Hotel Manager a répondu le 30 mars 2023
Dear Geoffroy,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an on-line guest review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay.Rest assured that the Head Housekeeper has been informed of your comment regarding the cleanliness of the room and she has spoken to her entire team since to remind them of the importance of immaculate cleaning, without singling out the room attendant on your floor. I do apologise for the shortcomings during your stay and I am certain you will find this issue rectified on your return visit.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

8/10 – Bien

Mauvita

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 6 nuits en juillet 2022
Andrean a répondu le 3 sept. 2022
Hello Mauvita,Thank you for the good Rating.Regards,Ibis Team

4/10 – Médiocre

Franck

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Juste pour l’emplacement
Mise à part l’emplacement dans le CBD et le personnel très sympathique, cet hôtel est très cher pour la qualité de la chambre fournie. Salle de bain de la taille d’une grande cabine de douche, balcon ridicule, pas de climatisation et si on ouvre la fenêtre c est le bruit.
Séjour de 2 nuits en février 2020
Rahul a répondu le 26 févr. 2020
Dear Guest, Thank you for taking the time to tell us about your experience at the hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Assistant Manager - Rahul Kamath

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel très bien placé. tout se fait à pied.
Séjour de 2 nuits en décembre 2019

10/10 – Excellent

alain

Séjour de 1 nuit en novembre 2019

10/10 – Excellent

dominique

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
excellent emplacement dans le centre ville
Hotel très bien situé dans le centre à 100 m des arrêts de bus et notamment de celui de skybus pour aller à l'aéroport. Bars, restaurants, port, commerces à proximité.
Séjour de 1 nuit en octobre 2019

10/10 – Excellent

dominique

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent séjour
Excellent séjour, le skybus de l'aéroport vous pose à 100m de l’hôtel, en plein centre ville, proche des commerces, du port, de la skytower, plusieurs lignes de bus à 100m pour aller dans la ville, bars, restaurants à proximité, situation exceptionnelle. Personnel avenant, disponible et arrangeant, faisant de gros efforts pour me comprendre malgré la pauvreté de mon anglais! Chambre claire et surface tout à fait acceptable pour 2 personnes. Je dois retourner à Auchkland et je retournerai à l'hotel IBIS.
Vue de ma chambre sur le côté
Séjour de 1 nuit en octobre 2019

2/10 – Terrible

Voyageur vérifié

Séjour de 3 nuits en août 2019
Rahul a répondu le 17 août 2019
Hello, Thank you for your feedback. We apologize to see that you didn't have a comfortable stay. Hopefully we can serve you better in the future. Regards

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel bien placé en centre ville, seul point difficile, la chambre est très petite
Séjour de 2 nuits en janvier 2019

8/10 – Bien

Alexandre

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
La chambre avec lit double est très petite, elle convient pour un court séjour. Il y a de quoi se préparer un thé ou un café mais l'équipement reste sommaire. L'hôtel est très bien situé, en plein centre ville, à 5min du port et des arrêts de bus de/vers l'aéroport. Wifi gratuit mais attention à la consommation. Selon la durée de votre séjour, on vous donnera plusieurs codes qui expireront lorsque vous aurez consommé une certaine quantité de données.
Séjour de 3 nuits en janvier 2019

8/10 – Bien

Thierry

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2018

6/10 – Acceptable

Pascal

Points forts : Service et personnel
Points faibles : Propreté
Hôtel bien placé, lit ok, propreté de Seb moyen.
Séjour de 2 nuits en août 2018

10/10 – Excellent

VERONIQUE

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2018

4/10 – Médiocre

Jocelyne

Points forts : Propreté
Beaucoup de bruit, courtes nuits.
Hotel correct, bon rapport qualité/prix. Offre ce qu'on attend d'un 2 étoiles. Toutefois, nous avons très peu dormi. Chambre mal isolée et sans climatisation avec fenêtre donnant sur une rue où se trouvent plusieurs bars, donc beaucoup de bruit jusqu'à 4 h00. De plus, édifice en démolition en face et retour au travail des ouvriers à 8h00 même le samedi.

6/10 – Acceptable

Kaci

Voyage de couple
was good enough for accommodation after a concert at spark but wouldn’t stay longer then 1 night. the quality was as expected and not bad but not great.
Séjour de 1 nuit en avril 2024
Blair Morten - Hotel Manager a répondu le 19 mai 2024
Dear Kaci,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

8/10 – Bien

Ngaire

Points forts : Service et personnel
Location to Queen Street is awesome... although the room was small, it was clean and quiet. Microwave, cooktop, tea & coffee was supplied. The price was right for an overnight stay.
Séjour de 1 nuit en mai 2024
Blair Morten - Hotel Manager a répondu le 16 mai 2024
Dear Ngaire,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

6/10 – Acceptable

Skye

Voyage de couple
Points faibles : Propreté, état et installations de l’hébergement
It is central city so very handy if not staying long at the motel but the bathroom had a lot of dust in the fan and just around the bathroom in general, there was also only 1 elevator which was annoying and the heaters in the lobby smelt so strongly of gas.
Séjour de 1 nuit en mai 2024
Blair Morten - Hotel Manager a répondu le 16 mai 2024
Dear Skye,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

10/10 – Excellent

Taneka

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Blair Morten - Hotel Manager a répondu le 5 mai 2024
Dear Taneka,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

8/10 – Bien

Jackie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was a clean and tidy place. Hadn’t realised how compact the rooms were, but it was suffice for what it was needed for which was a clean room and bed for sleeping. Would stay again value for money.
Séjour de 1 nuit en avril 2024
Blair Morten - Hotel Manager a répondu le 1 mai 2024
Dear Jackie,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

8/10 – Bien

JUDITH, Greystanes

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very small compact room. A microwave and fridge provided. No cutlery or plates provided. Had to ask for a hairdryer. But no problem. Breakfast offsite. Good for a short stay.
Séjour de 2 nuits en avril 2024
Blair Morten - Hotel Manager a répondu le 25 avr. 2024
Dear Judith,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

8/10 – Bien

Reece

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
small room, good enough for a night or two.
Séjour de 1 nuit en avril 2024
Blair Morten - Hotel Manager a répondu le 14 avr. 2024
Dear Reece,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

8/10 – Bien

Frankie

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved my stay, only thing was there wasn’t any soap to wash my hands
Séjour de 1 nuit en avril 2024
Blair Morten - Hotel Manager a répondu le 14 avr. 2024
Dear Frankie,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

10/10 – Excellent

Cecilia Teresa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Blair Morten - Hotel Manager a répondu le 10 avr. 2024
Dear Cecilia,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

8/10 – Bien

Chloe

Séjour de 1 nuit en avril 2024
Blair Morten - Hotel Manager a répondu le 28 avr. 2024
Dear Chloe,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

8/10 – Bien

Cathy

reception is good
Séjour de 1 nuit en avril 2024
Blair Morten - Hotel Manager a répondu le 9 avr. 2024
Dear Cathy,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

8/10 – Bien

Briar

Points forts : Commodités, état et installations de l’hébergement
Staff not particularly friendly or welcoming. There was something on the wall near the bed that had not been cleaned up.
Séjour de 2 nuits en mars 2024
Blair Morten - Hotel Manager a répondu le 3 avr. 2024
Dear Briar,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Rest assured that the Head Housekeeper has been informed of your comment regarding the cleanliness of the room and she has spoken to her entire team since to remind them of the importance of immaculate cleaning, without singling out the room attendant on your floor. I do apologise for the shortcomings during your stay and I am certain you will find this issue rectified on your return visit.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

8/10 – Bien

Maureen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
For me it was a convenient and affordable overnight stop enroute to another place.
Séjour de 1 nuit en mars 2024
Blair Morten - Hotel Manager a répondu le 3 avr. 2024
Dear Maureen,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

6/10 – Acceptable

Michael

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : Commodités
It's in a good location, and it has a bed altho very noisy outside so hard to sleep but its priced accordingly
Séjour de 1 nuit en mars 2024
Blair Morten - Hotel Manager a répondu le 7 avr. 2024
Dear Michael,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

8/10 – Bien

Bradley

Points forts : Service et personnel, état et installations de l’hébergement
Was okay
Séjour de 1 nuit en mars 2024
Blair Morten - Hotel Manager a répondu le 25 mars 2024
Dear Bradley,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

8/10 – Bien

Jed

Séjour de 1 nuit en mars 2024
Blair Morten - Hotel Manager a répondu le 14 avr. 2024
Dear Jed,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

2/10 – Terrible

Anna

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
写真と違い過ぎて詐欺レベル。 ちょっと古いとかじゃ無くて、部屋にいると臭いで気分悪くなるぐらい。 部屋も狭く、バスルームはシャワー浴びるとトイレがびちょびちょになって使えない。 場所は良いけど、値段と全く釣り合わないし、今後イビスバジェットのホテルは何処も使いたく無くなった。
Séjour de 2 nuits en mars 2024
Blair Morten - Hotel Manager a répondu le 18 mars 2024
Dear Anna,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

2/10 – Terrible

Jason

Points faibles : Service et personnel, commodités
I had the worst experience with the receptionist at this hotel during my stay in Auckland. The receptionist was rude and completely ignored me when I arrived at the desk. His attitude didnt improve when there was a mistake with my booking and he made it seem as if I was stupid for not knowing the rules. The mistake was easily resolved when a different receptionist intervened eventually. Perhaps the guy was having a bad day or something but making a customer feel uncomfortable and stupid is probably the least I expected when I decided to stay at Ibis budget. The Hotel itself was ok perhaps a bit old but it is the poor level of service that I wouldnt recommend this Hotel.
Séjour de 1 nuit en mars 2024
Blair Morten - Hotel Manager a répondu le 18 mars 2024
Dear Jason,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay.Please accept my sincere apologies for the negative attitude displayed on arrival. This is certainly unacceptable and the team have been spoken to and they have shown genuine regret for the poor impression made. Our team usually receives high scores and very positive comments on their service and demeanour and have assured me it was not their intention to be rude. I am certain you will find this issue rectified on your return visit.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

8/10 – Bien

Jamie

Séjour de 1 nuit en mars 2024
Blair Morten - Hotel Manager a répondu le 3 avr. 2024
Dear Jamie,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

8/10 – Bien

Marsha

Voyage de couple
Points forts : Propreté
Points faibles : Commodités
If you are after a no nonsense place to stay in the centre of the city, somewhere to just sleep then this is your place. Budget - still seemed pretty expensive for what it was! Great location, clean but very compact
Séjour de 2 nuits en mars 2024
Blair Morten - Hotel Manager a répondu le 14 mars 2024
Dear Marsha,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

6/10 – Acceptable

Nic

Séjour de 3 nuits en mars 2024
Blair Morten - Hotel Manager a répondu le 14 mars 2024
Dear Nic,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

2/10 – Terrible

Teri

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We arrived and were nearly charged an extra $100 for the room and had to show the booking again for that to be manually changed. When we got up to the room, it stank of urine. Hands down the worse place I’ve stayed.
Blair Morten - Hotel Manager a répondu le 8 mars 2024
Dear Teri,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

2/10 – Terrible

Lynn Toaylen

Voyage en famille
I am trying very hard to say something good about the facility, but is not able to find a word. Over all the facility is not matching the price.
Séjour de 3 nuits en mars 2024
Blair Morten - Hotel Manager a répondu le 6 mars 2024
Dear Lynn,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

8/10 – Bien

Tammy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Super local, great for getting around the city
Séjour de 1 nuit en mars 2024
Blair Morten - Hotel Manager a répondu le 6 mars 2024
Dear Tammy,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

6/10 – Acceptable

Yaling

Voyage en famille, Voyage de couple
櫃檯接待人員服務熱誠 房間窄小但地理位置很好
Séjour de 2 nuits en février 2024
Blair Morten - Hotel Manager a répondu le 6 mars 2024
Dear Yaling,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

10/10 – Excellent

Peng

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was good, except the room was very small.
Séjour de 4 nuits en février 2024
Blair Morten - Hotel Manager a répondu le 3 mars 2024
Dear Peng,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

8/10 – Bien

Adrienne

Séjour de 1 nuit en février 2024
Blair Morten - Hotel Manager a répondu le 20 mars 2024
Dear Adrienne,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

6/10 – Acceptable

YUTAKA

Voyage en groupe
Points faibles : État et installations de l’hébergement
街の中心部に有、買い物、混交に便利
Séjour de 2 nuits en février 2024
Blair Morten - Hotel Manager a répondu le 20 févr. 2024
Dear Yutaka,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

4/10 – Médiocre

Malwiin

Voyage en groupe
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Mycket sliten hotel
Séjour de 1 nuit en février 2024
Blair Morten - Hotel Manager a répondu le 19 févr. 2024
Dear Malwin,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

4/10 – Médiocre

Kevin

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Starting with a couple of positives, we arrived late(ish) and the staff were very helpful, arranged us an airport transfer for the following day whilst checking us in. Beds comfy with good cotton linen. The rest of the set up is weird, like prisoner in cell block H. Tiny too hot room with no Aircon. They managed to fit it two cooker hotplates and microwave but no pots, crockery of cutlery. ( I can't imagine anyone wanting to cook in there anyway). Bathroom like I last experienced on a ferry, tiny. Lots of late night noise from the streets outside. I won't be staying again.
Séjour de 1 nuit en février 2024
Blair Morten - Hotel Manager a répondu le 19 févr. 2024
Dear Kevin,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay.I do apologise that you were not informed upon arrival that you could request pots pans etc from our friendly team at reception.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

6/10 – Acceptable

Edith

Points forts : Propreté, état et installations de l’hébergement
Good central location, concierge staff good. Room servicing ok until last day when someone accessed my room whilst I was out in the evening. I reported this to 2 concierge, but got the impression I was not believed. I was told the report would be passed to the housekeeper, but I have heard nothing since.
Séjour de 5 nuits en février 2024
Blair Morten - Hotel Manager a répondu le 18 févr. 2024
Dear Edith,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

6/10 – Acceptable

Jon

Points forts : Propreté, service et personnel et commodités.
Accommodation clean, unfortunately air con not operating.
Séjour de 1 nuit en février 2024
Blair Morten - Hotel Manager a répondu le 18 févr. 2024
Dear Jon,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.

8/10 – Bien

Walter

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en février 2024
Blair Morten - Hotel Manager a répondu le 14 févr. 2024
Dear Walter,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review.We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.