Châteaux à Allison Park

« Everything was great! »

« Propreté, tranquilité, »

« This hotel basically has no service, and the staff seems completely untrained. Everyone looks exhausted, miserable, and like they don’t want to be bothered. The staff seem to have forgotten that they work in the hospitality industry, instead, they act as though they work in the hostile industry. There is no room service, and housekeeping only services the room once every three days. No one smiles. I don’t expect everyone to be cheerful all the time, but when every employee looks miserable and...

« Pour ma part, le lit n était pas confortable. Trop mou et très très mou. Il semblait être un peu vieux. L eau de la piscine vraiment froide même si l on nous a dit qu elle était à 80 »

« Unique experience. Not your typical hotel room. All LED lighting, huge bed, huge tv, no dressers, just hangers. Not bad, just different. Large open room with no clutter. Had 2 rooms for 2 nights. First night tv in both rooms would not function properly, but, being tired from a long drive, didn't want to watch. However, next night had the night manager Maddy set them up properly, for use. A setup guide in the room would be nice. Being a CPAP user, I was not bothered by any hallway noise, but my...