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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Guest reviews

4.3 out of 5 Excellent
640 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Free airport shuttle
Air conditioning
Restaurant
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationCornwall Brothers Museum4 min walk
Popular LocationHeart Island20 min drive
Popular LocationBoldt Castle20 min drive
AirportWatertown, NY (ART-Watertown Intl.)39 min drive
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  • Two Queen Beds with a Private Balcony, River View in the Sunset View

    4.4/5 guest room rating

    Room amenities

    • 320 sq ft
    • River view
    • Sleeps 4
    More detailsTwo Queen Beds with a Private Balcony, River View in the Sunset View
  • Two Queen Beds with a Private Balcony, River View, in the Lower Harbor

    4.6/5 guest room rating

    Room amenities

    • 320 sq ft
    • River view
    • Sleeps 4
    More detailsTwo Queen Beds with a Private Balcony, River View, in the Lower Harbor
  • Two Queen Beds with a Private Balcony, Castle View, in the Upper Harbor

    4/5 guest room rating

    Room amenities

    • 320 sq ft
    • Sleeps 4
    More detailsTwo Queen Beds with a Private Balcony, Castle View, in the Upper Harbor
  • King Bed with a Private Balcony, Castle View, in the Upper Harbor

    Room amenities

    • 320 sq ft
    • Sleeps 4
    More detailsKing Bed with a Private Balcony, Castle View, in the Upper Harbor
  • Room

    4.1/5 guest room rating

    Room amenities

    • 107 sq ft
    • River view
    • Sleeps 2
    More detailsRoom
  • King Bed with a Private Balcony, River View, in the Lower Harbor

    5/5 guest room rating

    Room amenities

    • 320 sq ft
    • River view
    • Sleeps 3
    More detailsKing Bed with a Private Balcony, River View, in the Lower Harbor
  • One King Bed with a Private Balcony, Castle View, on the Main Channel

    5/5 guest room rating

    Room amenities

    • 320 sq ft
    • Sleeps 4
    More detailsOne King Bed with a Private Balcony, Castle View, on the Main Channel
  • Two Queen Beds with a Private Balcony, Castle View, on the Main Channel

    4.7/5 guest room rating

    Room amenities

    • 320 sq ft
    • Sleeps 4
    More detailsTwo Queen Beds with a Private Balcony, Castle View, on the Main Channel
  • Two Bedroom Efficiency with a Private Balcony, Castle View, on the Main Channel

    Room amenities

    • 534 sq ft
    • Sleeps 7
    More detailsTwo Bedroom Efficiency with a Private Balcony, Castle View, on the Main Channel
  • Queen Bed with a Private Balcony, Castle View, on the Main Channel (Handicap Accessible)

    Room amenities

    • 320 sq ft
    • Sleeps 3
    More detailsQueen Bed with a Private Balcony, Castle View, on the Main Channel (Handicap Accessible)
  • Two Bedroom Efficiency with a Private Balcony, River View, in the Lower Harbor

    Room amenities

    • 534 sq ft
    • River view
    • Sleeps 7
    More detailsTwo Bedroom Efficiency with a Private Balcony, River View, in the Lower Harbor
  • Jacuzzi Suite with One King Bed with a Private Balcony, Castle View, in the Upper Harbor

    4.6/5 guest room rating

    Room amenities

    • 320 sq ft
    • Sleeps 2
    More detailsJacuzzi Suite with One King Bed with a Private Balcony, Castle View, in the Upper Harbor
  • King Bed with a Private Balcony, River View, in the Sunset View

    4.3/5 guest room rating

    Room amenities

    • 320 sq ft
    • River view
    • Sleeps 4
    More detailsKing Bed with a Private Balcony, River View, in the Sunset View

About this area

Alexandria Bay

Located in Alexandria Bay, Capt. Thomson's Resort is on the waterfront. Thousand Islands Bridge and 1000 Islands Tower are notable landmarks, and the area's natural beauty can be seen at Thousand Islands National Park and Heart Island. Guests love the hotel's location for the sightseeing.
Visit our Alexandria Bay travel guide
View in a map
Popular Location

What's nearby

  • Cornwall Brothers Museum - 4 min walk
  • Boldt Yacht House - 20 min drive
  • Heart Island - 20 min drive
  • Boldt Castle - 20 min drive
  • Mary Island State Park - 21 min drive

Getting around

  • Gananoque Station - 32 min drive
  • AirportWatertown, NY (ART-Watertown Intl.) - 39 min drive

Restaurants

  • Riley's By The River — 1 min walk
  • Coffee Pot Cathy's - 3 min walk
  • Josie's Pizza - 3 min walk
  • Colemans Smokehouse - 3 min walk
  • Riverboat Bar - 3 min walk

About this property

Capt. Thomson's Resort

3-star Waterfront hotel near Heart Island
This hotel features a restaurant, an outdoor pool and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/café, a microwave in a common area and conference space. All 68 rooms offer WiFi, balconies and flat-screen TVs with cable channels. Guests will also find room service (during limited hours), premium bedding and coffee/tea makers. Housekeeping is available on request.
Capt. Thomson's Resort offers 68 forms of air-conditioned accommodation which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Rooms open to balconies. Beds feature premium bedding. 50-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Alexandria Bay hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per stay)
  • Available in some public areas: Free WiFi
  • In-room WiFi has a 4-device limit

Parking and public transport

  • No on-site parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Conference space (1400 square feet)

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Climate control (heating)
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Mini fridge

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 10 per stay (4-device limit, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Capt. Thomson's Resort Alexandria Bay
Capt. Thomson's Resort
Capt. Thomson's Alexandria Bay
Capt. Thomson's
Capt. Thomson's Resort Hotel
Capt. Thomson's Resort Alexandria Bay
Capt. Thomson's Resort Hotel Alexandria Bay

Frequently asked questions

Can I cancel my reservation for free at Capt. Thomson's Resort and receive a full refund?
Yes, Capt. Thomson's Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Capt. Thomson's Resort cancellation policy on our site for more details about any exclusions or requirements.
Does Capt. Thomson's Resort have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 9:00 PM.
Is Capt. Thomson's Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Capt. Thomson's Resort?
Capt. Thomson's Resort doesn't offer parking.
What time is check-in at Capt. Thomson's Resort?
Check-in is from 3:00 PM to anytime.
What time is check-out at Capt. Thomson's Resort?
Checkout is at 11 AM.
Does Capt. Thomson's Resort provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Capt. Thomson's Resort located?
Situated on the waterfront, this hotel is 5 mi (8.1 km) from Thousand Islands Winery, and within 12 mi (20 km) of Thousand Islands Bridge and Thousand Islands National Park. 1000 Islands Tower and Boldt Castle are also within 12 mi (20 km).
4.3
Excellent
5 - Excellent
337
4 - Good
216
3 - Okay
56
2 - Poor
25
1 - Terrible
6

4.4/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The view was wonderful. Room decor beautiful. Only issue was all vending machines were empty.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was updated, spotless and had an amazing view. We’ll be back!!
Stayed 2 nights in Oct 2020

5/5 Excellent

What w beautiful resort
We had such a wonderful time here. Everything we could want was within walking distance. The room was spotless when we arrived. The view from the balcony was breathtaking. The workers and the manager on duty were so friendly and helpful. There is nothing that could have made this weekend better.

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view, friendly staff. Would definitely go back.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and what a view! Wish the room had a microwave though.
Stayed 1 night in Oct 2020