Title: Luna Hotel Turismo - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Luna Hotel Turismo Hotel in Abrantes with a fitness center and a sauna ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/3000/2962/80661d46.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/3000/2962/97fdd609.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/1000000/10000/3000/2962/f19c1e84.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/10000/3000/2962/e007146d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast area](https://images.trvl-media.com/lodging/1000000/10000/3000/2962/b263749a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Luna Hotel Turismo in the city center offers a sophisticated sanctuary. Unwind at the poolside bar, enjoy the sauna and steam room, and savor good coffee at the on-site cafe. Free WiFi and attentive staff ensure a comfortable stay. VIP Access 9.2 Wonderful ## Popular amenities - Bar - Gym - 24/7 front desk - Room service - Laundry - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2962&PinnedHotelID=2962&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2962&PinnedHotelID=2962&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=2962&PinnedHotelID=2962&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=2962&PinnedHotelID=2962&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2962&PinnedHotelID=2962&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2962&PinnedHotelID=2962&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2962&PinnedHotelID=2962&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2962&PinnedHotelID=2962&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Double or Twin Room](https://images.trvl-media.com/lodging/1000000/10000/3000/2962/e39c85ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room 9.2 Wonderful 5 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Eco-friendly toiletries Private bathroom Eco-friendly cleaning supplies Minibar Cable channels - 140 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Junior Suite | Room amenity](https://images.trvl-media.com/lodging/1000000/10000/3000/2962/3b8c49f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Air conditioning Flat-screen TV Eco-friendly toiletries Private bathroom Eco-friendly cleaning supplies Minibar Cable channels - 194 sq ft - Sleeps 2 - 1 King Bed ![Single Room](https://images.trvl-media.com/lodging/1000000/10000/3000/2962/6d856268.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Eco-friendly toiletries Private bathroom Eco-friendly cleaning supplies Minibar Cable channels - 140 sq ft - Sleeps 1 - 1 Twin Bed ![Family Double or Twin Room](https://images.trvl-media.com/lodging/1000000/10000/3000/2962/701ac1fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double or Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Eco-friendly toiletries Private bathroom Eco-friendly cleaning supplies Minibar Cable channels - 140 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Bed OR 3 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAbrantes-Hotels-Luna-Hotel-Turismo.h2962.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAbrantes-Hotels-Luna-Hotel-Turismo.h2962.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.46234%2C-8.20454&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=n-18De-4AmzMlqAjaihC76TwB50=) Largo Santo Antonio, Abrantes, 2200-349 #### What's nearby - Church of Saint Vincent - 8 min walk - 0.7 km - Abrantes Castle - 11 min walk - 1.0 km - Almourol Castle - 23 min drive - 21.4 km - Sanctuary of Our Lady of Fatima - 49 min drive - 74.6 km - Fatima Basilica - 49 min drive - 74.6 km #### Getting around - Abrantes Station - 8 min drive - Humberto Delgado Airport (LIS) - 85 min drive #### Restaurants - ‪A Velha - ‬3 min walk - ‪Burger King - ‬4 min drive - ‪Lá Vai Alho - ‬11 min walk - ‪McDonald's - ‬4 min drive - ‪Burger Ranch - ‬19 min walk ## About this property ### Luna Hotel Turismo Upscale hotel in the city center At Luna Hotel Turismo, you can look forward to a poolside bar, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - A children's pool - An electric car charging station, free newspapers, and wedding services - A banquet hall, meeting rooms, and luggage storage - Tour/ticket assistance, smoke-free premises, and concierge services Room features All guestrooms at Luna Hotel Turismo boast perks such as air conditioning, as well as amenities like free WiFi and safes. Other conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and tubs or showers - Flat-screen TVs with cable channels - Daily housekeeping and phones ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/96000000/95430000/95427200/95427161/ed9650ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Porto d'Abrigo - Alojamento Local Sardoal - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 10 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=95427161&PinnedHotelID=95427161&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/28000000/27040000/27032900/27032808/bab66988.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta de Coalhos Abrantes - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 20 reviews CA $180 CA $191 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=27032808&PinnedHotelID=27032808&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 1 King Bed with Sofa bed](https://images.trvl-media.com/lodging/3000000/2690000/2687200/2687169/ea09f6c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa João Chagas Constancia - Breakfast included - Parking included - Free WiFi - Air conditioning 8.8 Excellent 65 reviews CA $92 CA $97 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=2687169&PinnedHotelID=2687169&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Suite](https://images.trvl-media.com/lodging/84000000/83510000/83502300/83502226/d18f864f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casadoriohotel Constancia - Breakfast included - Free WiFi - Air conditioning - Bar 10 Exceptional 1 review CA $141 CA $149 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=83502226&PinnedHotelID=83502226&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/13000000/12390000/12389400/12389351/8a8949ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vale de Ferreiros Abrantes - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 21 reviews CA $156 CA $166 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=12389351&PinnedHotelID=12389351&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/119000000/118780000/118770500/118770405/8b593732.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### breakfastunderatree Tomar - Pool - Parking included - Free WiFi - Laundry [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=118770405&PinnedHotelID=118770405&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/37000000/36910000/36905900/36905802/1cdd837e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa do Cerrado, private space composed of bedroom with wc, balcony and terrace. Mouriscas - Free WiFi - Air conditioning - Outdoor space - Parking available 10 Exceptional 2 reviews CA $130 CA $175 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=36905802&PinnedHotelID=36905802&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/69000000/68430000/68421600/68421570/eff47a45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa do Sardão Sardoal - Kitchen - Free WiFi - Air conditioning - Parking available CA $88 CA $141 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=68421570&PinnedHotelID=68421570&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/112000000/111340000/111333100/111333089/e9648cfc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Clay shed Mouriscas - Pet-friendly - Free WiFi - Gym - Outdoor space CA $41 CA $232 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=111333089&PinnedHotelID=111333089&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Electric car charging station on site ### Food and drink - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant ### Things to do - Children's pool - Gym - Sauna - Steam room ### Family friendly - Children's pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business center - Meeting rooms ### Outdoors - Garden - Terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Bathroom emergency pull cord - Elevator - Grab bar near toilet - Wheelchair accessible (may have limitations) ### More - 100% renewable energy - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The property is closed between January 10 and February 24. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Onsite parties or group events are strictly prohibited This property uses a grey water recycling system Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### Property is also known as Abrantes Hotel Abrantes Turismo Hotel Turismo Abrantes Luna Hotel Turismo Abrantes Turismo Abrantes Turismo de Abrantes Luna Turismo Abrantes Luna Turismo Hotel Turismo de Abrantes Luna Hotel Turismo de Abrantes Luna Hotel Turismo Hotel Luna Hotel Turismo Abrantes Luna Hotel Turismo Hotel Abrantes ## Frequently asked questions ### Does Luna Hotel Turismo have a pool? > Yes, this property has a children's pool. ### How much does it cost to stay at Luna Hotel Turismo? > As of Nov 24, 2025, prices found for a 1-night stay for 2 adults at Luna Hotel Turismo on Dec 25, 2025 start from CA $98.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Abrantes-Hotels-Luna-Hotel-Turismo.h2962.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Luna Hotel Turismo pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > This hotel doesn't offer parking. ### What time is check-in at Luna Hotel Turismo? > Check-in start time: 4:00 PM; Check-in end time: midnight. ### What time is check-out at Luna Hotel Turismo? > Check-out is at 11:00 AM. ### Where is Luna Hotel Turismo located? > Located in the heart of Abrantes, this hotel is within a 15-minute walk of Church of Saint Vincent and Abrantes Castle. Tagus Valley and Lapa River Beach are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Luna Hotel Turismo Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 77 8 - Good 15 6 - Okay 11 4 - Poor 2 2 - Terrible 1 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 9.2/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Mark Aug 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stay there often. ##### Mark Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ali Jul 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome place with great pool. Very very fair value ##### Ali Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Dawn Apr 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Elegant surroundings, great view. Top notch staff. Dinner was excellent. ##### Dawn Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Bradley Jul 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous Luna Hotel A fabulous stay here by family of 3. Great room with king bed and a single bed for 16 year old. Fabulous decor and bathroom and in room air conditioning. The staff were amazing and alway happy, polite and willing to help I. Every way. Nice main pool with separate Childs shallow pool and a gym/spa area. Located on top of a large hill with excellent views over the surrounding countryside and only 5 minutes of the main motorway. Breakfast was included and excellent with hot/cold options, good selection of pastries and cereals with various juices/coffee etc etc. extremely happy with the stay, hotel and staff. Highly recommend staying here and we will be back as we have a large amount of family and friends in the area. ![Restaurant ](https://a.travel-assets.com/ugc/hotel-reviews/4895de9c-140f-4705-bdfd-230ba1a91388-1753835736691.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pools](https://a.travel-assets.com/ugc/hotel-reviews/b02d7e47-eafb-49ee-a5a7-5d19f8601b65-1753835736996.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Restaurant view](https://a.travel-assets.com/ugc/hotel-reviews/32f719ea-4009-47a2-a670-f91819ea5f1d-1753835736828.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Restaurant view](https://a.travel-assets.com/ugc/hotel-reviews/739d59d0-85c9-49d1-910d-c96727576c2a-1753835736849.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bradley Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### M Sep 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very accommodating professional staff, extremely clean, beds very comfortable, fair prices of bar/restaurant. Would certainly stay there again. ##### M Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Augusto Dec 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location, beautiful views, good breakfast ##### Augusto Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Julio Oct 1, 2023 Liked: Cleanliness Perfect place to stay in Abrantes ##### Julio Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Janet Nov 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stunning view, fabulous breakfast. Good val ##### Janet Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Francisco Jan 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great ##### Francisco Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Roy May 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel with a great view. ##### Roy Stayed 1 night in May 2023 ### 10/10 Excellent #### Duarte Nov 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent. ##### Duarte Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Sabrina Sep 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice property with beautiful views, clean and classic decor. The staff is friendly and very helpful and the room was comfortable. Good breakfast and easy parking. ##### Sabrina Stayed 1 night in Sep 2022 ### 10/10 Excellent #### WENDY Jul 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A good stop off on the way north on N2 A great hotel, well placed with good views over surrounding countryside. The pool was a good size with plenty of sunbeds. Service and food in the restauarant was great, and cost less than we expected. ##### WENDY Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Jonathan Oct 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities View from the lounge and rooms is amazing. Breakfast had everything a person could want. The room was very clean. The only negative thing is that the last day (of 6) I noticed that at night one or two rooms on the top floor could actually see anyone taking a shower in our bathroom as there is no covering on the bathroom window. ##### Jonathan Stayed 6 nights in Oct 2023 ### 4/10 Poor #### Julie Mar 9, 2023 Disliked: Staff & service, amenities, property conditions & facilities We had a very disappointing stay! We arrived at the hotel and there was no parking left as locals were using it all as no number plates were recorded. We entered the reception and there were 3 staff at the desk with 1 customer. Not one of them acknowledged us or smiled or said sorry to keep you waiting for 15 minutes in total! We had booked half board and the food buffet was very poor and cold! The ‘hot containers’ were cold. We then had bad stomachs all evening. Breakfast in the morning was exactly the same, cold eggs, mushrooms and bacon etc. The room was tiny and so was the bathroom. No robes and no slippers. Very disappointing. ##### Julie Stayed 1 night in Mar 2023 ### 6/10 Okay #### Mauricio Nov 2, 2023 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Beautiful hotel, bad service Stunning hotel, with amazing views. Good breakfast, cozy room. That said, the service leaves much to be desired. Inexperienced staff. Our VIP Access booking has been not VIP at all. Cleaning room had to be requested 2 times in the same day (at 2 pm, it hadn't been done yet). We ran out of toilet paper. Our gift voucher for a bottle of wine has been exchanged for a mini bottle of wine... Are you kidding me? And this is a so-called 4-stars hotel! There was no manager to reach out and report any of that, and the man in charge of the restaurant was really arrogant about the "wine issue", saying that "a bottle of wine can be either small or large", and if we weren't happy with the small one, it was because of "our own expectations". Unbelievable. Never coming back. ##### Mauricio Stayed 2 nights in Oct 2023 ### 2/10 Terrible #### Verified traveller Nov 11, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We booked "non-smoking". We didn't expect THIS. Booked a non-smoking room in this hotel for two nights several weeks in advance of a large event in a neighboring town. In the hallway right in front of our room, we were greeted by a fresh cigarette butt that hadn't been extinguished and left to burn a small hole in the dirty carpet (photo). The room itself was smelling of stale smoke, mixed with a heavy dose of room spray. The ashtray that comes with this "non-smoking" room was still sitting on the chair at the open sliding glass door to the balcony (photo). Upon entering the room, my partner had an acute allergic reaction to the overpowering stench of chemical room spray. We immediately left the room and requested another room. Unfortunately, the only other room available had been treated with the same spray. The front desk team was professional, understanding, and helpful. They first offered a fan (which then didn't arrive) and then a gift certificate for a bottle of wine in the hotel restaurant. We requested cancellation and a full refund instead. They said they were not authorized for making that decision, but offered to refund the second night. We were left to find another accommodation in the middle of the night. We didn't receive any refund, neither the one offered, nor the one requested. ![At the door to our room, we found a cigarette butt that had not been extinguished and left to burn a small hole into the dirty carpet.](https://a.travel-assets.com/ugc/hotel-reviews/E8B7891180B7063BBE82A2AA9DD8A2E0D4E0A68C1731365051255.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![This "non-smoking" room "conveniently" came with an ashtray.](https://a.travel-assets.com/ugc/hotel-reviews/EED06BB71C7C82CDB74AC5551435338B3F07A17A1731365050773.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Nov 2024 ### 8/10 Good #### Marc Jun 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel, confortable et service très correct. Personnel, sympathique, bel hôtel ##### Marc Stayed 1 night in Jun 2025 ### 8/10 Good #### sandro Sep 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hübscher Frühstücksraum ##### sandro Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Mabel Jul 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hospedagem de encher os olhos! Muito agradável! O hotel fica no alto da cidade de onde temos uma vista incrível! Quarto confortável, cama, travesseiro e chuveiro idem. Café da manhã saboroso com piano e visual de encherem os olhos! A piscina também é ótima! ##### Mabel Stayed 1 night in Jul 2024 ### 8/10 Good #### Natalie Jun 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Natalie Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Duarte Nov 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel muito tranquilo e agradável. ##### Duarte Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Duarte Oct 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Le prix et le petit-déjeuner à eux seuls suffisent à faire de cet hôtel une référence de la région. ##### Duarte Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Urs Apr 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Schönes Zimmer, tolle Aussicht auf alle Seiten, gutes Frühstück ##### Urs Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### María Rosa Feb 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente hotel. Habitación cómoda y muy espaciosa con una bonita terraza con vistas espectaculares. Muy buen desayuno, bastante variado. La cena fue maravillosa. El personal muy amable ##### María Rosa Stayed 1 night in Jan 2023 ## Expedia's Latest Trends ### Hotels > [Hotel Belley](https://www.expedia.ca/Quebec-Hotels-Hotel-Belley.h12305123.Hotel-Information) > > [Allegro Madeira - Adults Only - Member of Barceló Hotel Group](https://www.expedia.ca/Funchal-Hotels-Allegro-Madeira-Adults-Only.h1548302.Hotel-Information) > > [Belise Apartments](https://www.expedia.ca/Brisbane-Hotels-Belise-Apartments.h16643532.Hotel-Information) > > [HI Calgary City Centre - Hostel](https://www.expedia.ca/Calgary-Hotels-HI-Calgary-City-Centre.h48288710.Hotel-Information) > > [Hotels in Alberta](https://www.expedia.ca/Destinations-In-Alberta.d11111.Hotel-Destinations) > > [Hotels in Sainte-Marie](https://www.expedia.ca/Sainte-Marie-Hotels.d6295402.Travel-Guide-Hotels) > > [The Westin Ottawa](https://www.expedia.ca/Ottawa-Hotels-The-Westin-Ottawa.h9572.Hotel-Information) > > [The Wallace](https://www.expedia.ca/New-York-Hotels-The-Wallace.h896126.Hotel-Information) > > [Kingfisher Pacific Resort and Spa](https://www.expedia.ca/Courtenay-Hotels-Kingfisher-Oceanside-Resort-And-Spa.h41335.Hotel-Information) > > [JW Marriott Washington DC](https://www.expedia.ca/Washington-Hotels-JW-Marriott-Washington-DC.h1471.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yyz/del/toronto-to-delhi) > > [Flights from Toronto (YYZ) to Erie (ERI)](https://www.expedia.ca/lp/flights/yyz/eri/toronto-to-erie) > > [Flights from Edmonton (YEG) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yeg/yyc/edmonton-to-calgary) > > [Flights from Edmonton (YEG) to Whitehorse (YXY)](https://www.expedia.ca/lp/flights/yeg/yxy/edmonton-to-whitehorse) > > [Flights from Port Angeles (CLM) to Seattle (SEA)](https://www.expedia.ca/lp/flights/clm/sea/port-angeles-to-seattle) > > [Flights from Abbotsford (YXX) to Québec City (YQB)](https://www.expedia.ca/lp/flights/yxx/yqb/abbotsford-to-quebec) > > [Flights from St. John's (YYT) to Fort McMurray (YMM)](https://www.expedia.ca/lp/flights/yyt/ymm/st-johns-to-fort-mcmurray) ### Cars > [Luxury Car Rentals in Ottawa](https://www.expedia.ca/Luxury-Car-Rentals-In-Ottawa.d178296-tLuxury.Car-Rental-Guide-Class) > > [Car rentals in Downtown Seattle](https://www.expedia.ca/Car-Rentals-In-Downtown-Seattle.d800130.Car-Rental-Guide) ### Activities > [Things to do in Ontario](https://www.expedia.ca/Things-To-Do-In-Ontario.d2680.Travel-Guide-Activities) ### Packages > [Central West Coast Florida Vacations](https://www.expedia.ca/Central-West-Coast-Florida.d6048187.Destination-Travel-Guides) ### Vacation Rentals > [Kimberley Vacation Rentals](https://www.expedia.ca/Kimberley-Vacation-Rentals.d10600.Travel-Guide-VacationRentals) ### General > [Visit Pornichet](https://www.expedia.ca/Pornichet.dx5849)