4 Star Hotels in South Beach CA $180

"While the location and room were good, The listing details touts a coffee shop, a bar and an elevator. The facility was dead as was the elevator when we arrived. No alcohol served onsite despite the “Hotel Happenings” sign at the front desk talking about a complimentary happy hour. We were on the 4th floor with no elevator with a 78 year old man. Additionally there was no access to the rooftop terrace as stated and highlighted on the listing. Overall, a “resort fee” is ridiculous when there are no resort-like amenities beyond a pool (that most hotels offer for free). If you are going through management changes, I would consider updating your listing to reflect the status of your property."

"Great staff. Room small and not so clean "

"Location is great but the property is worn down. It needs an update. "

"3rd stay , always impeccable"

"It was raining when I arrived. There isn’t any covered walkway to the room, so all my things including myself were soaked before I could get the room door to unlock due to the lock and handle was barely working. Once you enter the room, the door doesn’t lock well at all, so not feeling safe at all, especially with the room is accessible from outside and not where you have to go through the hotel lobby to get in the room. I tried calling the office multiple times, but no one answered. The bed isn’t soft at all, much like sleeping outdoors. I had a second night booked, but due to all this I cancelled it and left. I began to ask for a refund and the hotel declined it. hotels.com have been kind enough to offer me a voucher in its place of a refund so I’m just waiting on that to come through email. "

"Very friendly and professional staff in all hotel areas . Room and hotel impeccably clean. Restaurant and tiki bar excellent! We enjoyed a wonderful stay , looking forward to returning!"