Intérieur

Courtyard San Francisco Fisherman's Wharf – Avis

3 out of 5
Courtyard San Francisco Fisherman's Wharf
580 Beach St, San Francisco, CA

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 574 avis sur 1001." "
Note de 8 – Bien, d’après 335 avis sur 1001." "
Note de 6 – Acceptable, d’après 62 avis sur 1001." "
Note de 4 – Médiocre, d’après 18 avis sur 1001." "
Note de 2 – Terrible, d’après 12 avis sur 1001." "

9,4/10

Propreté

9,2/10

Service et personnel

8,4/10

Commodités

9,0/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 – Bien

FABIEN

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Le ménage pas fait tous les jours
Séjour de 3 nuits en mai 2024
General Manager a répondu le 13 mai 2024
Dear Fabien, Thank you for choosing to stay at Courtyard San Francisco Fisherman's Wharf and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we are sorry for not meeting all of your expectations. We will share your comments with appropriate individuals to ensure a better guest experience. It was a pleasure hosting you, and we hope to see you again soon. Sincerely,Julia Castano,General Manager

10/10 – Excellent

Ivon

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Parfait en tout points
Séjour de 3 nuits en mai 2024
General Manager a répondu le 5 mai 2024
Dear Ivon, Thank you for staying at Courtyard San Francisco Fisherman's Wharf and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Julia Castano,General Manager

8/10 – Bien

Marine

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Un bel hôtel
L’hôtel est situé à proximité immédiate des Pier, pratique pour s’y rendre à pieds. L’accueil est très chaleureux. Nous avons été reçus par Sarah qui nous donné plusieurs astuces et conseils pour visiter la ville. Notre chambre est convenable, propre, spacieuse. Le seul accroc, c’est le prix très élevé du parking.
Séjour de 4 nuits en janvier 2024
General Manager a répondu le 18 janv. 2024
Dear Marine, Thank you for your review regarding your stay at Courtyard San Francisco Fisherman's Wharf. We are glad you found our convenient location near Pier 39 to be perfect for your visit. It was also a pleasure to know you enjoyed our immaculate accommodations, and the friendly check-in experience provided by Sarah was the highlight of your stay. We will enjoy sharing your kind comments with her. However, we regret any inconvenience the parking fee may have caused, and we appreciate your input as we strive to improve our guests' experiences. It was our pleasure to have you as our guest, and we hope you will come back to see us again soon.Sincerely,Julia CastanoGeneral Manager

8/10 – Bien

Frank

Séjour de 3 nuits en décembre 2023
General Manager a répondu le 29 déc. 2023
Dear Frank, Thank you for choosing Courtyard San Francisco Fisherman's Wharf and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. Wishing you a Happy Holidays and a Joyous New Year! We look forward to the pleasure of welcoming you back soon again.Sincerely,Julia CastanoGeneral Manager

6/10 – Acceptable

Didier

Voyage en famille
Points forts : État et installations de l’hébergement, confort de la chambre
Points faibles : Service et personnel
Parking hors de prix, service chambre décevant
Nous sommes restés 3 nuits dans cet hôtel et aucunes femmes de chambre n’est passé sur les 3 jours, serviettes pas changées, draps pas changés, etc…grosse surprise à l’arrivée concernant le parking, 60€ par nuits avec un valet sinon 50€, a prévoir dans le budget car sur plusieurs nuits ça fait mal, aucunes précision sur la fiche hôtel concernant le supplément du parking, bien dommage
Séjour de 3 nuits en septembre 2023
General Manager a répondu le 25 sept. 2023
Dear Didier, Thank you for choosing us and for your feedback. We take the cleanliness of our rooms very seriously; therefore, we hope you will accept our apologies for the service issues you encountered with our housekeeping service during your stay. Your concerns have been shared with our associates, and we have taken proper action to prevent similar issues going forward. Additionally, we regret your disappointment with our parking and valet charges. These fees are transparently displayed on our website, allowing guests to have this information prior to making a reservation with us, and we regret that it was not noticed. We encourage you to give us another opportunity on your next visit to San Francisco, so we can provide you with the exceptional stay you deserve.Sincerely,Julia Castano,General Manager

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en août 2023
General Manager a répondu le 1 sept. 2023
Dear Guest, Thank you for rating your experience at Courtyard San Francisco Fisherman's Wharf. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Sincerely,Julia CastanoGeneral Manager

8/10 – Bien

Severine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bon emplacement : à proximité du pied 33 départ pour Alcatraz Près de la station de câble car Chambre spacieuse , bonne literie.
General Manager a répondu le 16 août 2023
Dear Severine,What a pleasure to read your outstanding review about your time at Courtyard San Francisco Fisherman's Wharf. Thank you for mentioning our fresh, spotless accommodations! We are thrilled you had an excellent experience and were able to take advantage of our fantastic location. We enjoyed hosting your visit, and we would love to welcome you back the next time you are in the area. Thank you again for the feedback.Sincerely,Julia CastanoGeneral Manager

8/10 – Bien

Paule

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place next to boardwalk, safe to walk, near amazing neighborhood’s café and bistro
Séjour de 1 nuit en août 2023
General Manager a répondu le 16 août 2023
Dear Paule,Thank you for sharing your experience staying at Courtyard San Francisco Fisherman's Wharf. Knowing that you enjoyed our prime location near the boardwalk and the charming local cafes and bistros is a pleasure. It is always great to have guests like you, and we can not wait to welcome you back to the area.Sincerely,Julia CastanoGeneral Manager

8/10 – Bien

Julie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Rien a ajouter
Séjour de 3 nuits en août 2023
General Manager a répondu le 14 août 2023
Dear Julie,Thank you for your nice rating and for letting us know that your stay at Courtyard San Francisco Fisherman's Wharf was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Sincerely,Julia CastanoGeneral Manager

8/10 – Bien

daniel

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en juillet 2023
General Manager a répondu le 15 juill. 2023
Dear Daniel, Thank you for rating your experience at Courtyard San Francisco Fisherman's Wharf. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Sincerely,Julia CastanoGeneral Manager

10/10 – Excellent

Edouard, Saint Etienne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel très bien placé proche du Fisherman warf , très propre , c'est le top ! Une note particulière pour le concierge GEOFFREY il est efficace et super sympathique
Séjour de 2 nuits en mai 2018
General Manager a répondu le 17 mai 2018
Dear Edouard, we appreciate your wonderful feedback. We are devoted to providing outstanding service and are delighted we met your expectations. I will share your compliments with Geoffrey for a job well done. We hope you will make Courtyard San Francisco Fisherman's Wharf your home away from home whenever you come back this way. Sincerely, Julia Castano, General Manager

8/10 – Bien

sabrina

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Tres bien situé
L'hotel est très bien situé pour se diriger sur les différents sites de San Francisco. Très bon rapport qualité prix pour la ville. Les chambres sont propres et confortables. Attention, le PDJ n'est pas compris et pour le parking prévoir 38$ hors taxes par jour. Ce n'est pas si cher sur le secteur. Le parking se trouvant a côté de l'hotel est à 3$ par 1/4 d'heure et selon le moment de la journée les prix grimpent !!.
Séjour de 2 nuits en juin 2017

8/10 – Bien

Sylvie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

10/10 – Excellent

JEAN RAPHAEL V.

Points forts : Propreté, service et personnel et confort de la chambre.
Excellent séjour familial
Il était tout simplement génial. Idéalement situé, propreté irréprochable et le personnel adorable. Franchement nous y retournerons. Bravo et merci à l'ensemble du personnel.

8/10 – Bien

Florence, Région parisienne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bon point de chute
Hôtel bien situé dans le quartier du Fisherman's wharf, proche des Piers. Accueil très agréable, chambre confortable.Petits dejeuners en supplément à 10 $ ou 16$ selon la formule. Locations de vélos aux pieds de l'hôtel, très pratique.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

Martial, Mata utu

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Emplacement idéal, bon rapport qualité-prix.
Hôtel idéalement placé, personnel sympathique dommage pour le parking payant 36 dollars.

6/10 – Acceptable

Christopher, Crawley

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice hotel, good little gym. Minutes walk from fisherman’s wharf and in and out burger. Avoid the hotel shop for essentials. As it’s eye watering expensive.
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Angela

Location to wharf and train is great
Séjour de 1 nuit en mai 2024
General Manager a répondu le 28 mai 2024
Dear Angela, Thank you for the wonderful review of your recent stay at the Courtyard San Francisco Fisherman's Wharf. We are pleased you found our location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Julia CastanoGeneral Manager

10/10 – Excellent

Deanna

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everyone was super friendly and helpful. Perfect place to stay to visit Fisherman’s Wharf and catch the trolly cars. The property was very clean.
Séjour de 3 nuits en mai 2024
General Manager a répondu le 25 mai 2024
Dear Deanna, What a pleasure to read your outstanding review about your time at Courtyard San Francisco Fisherman's Wharf. Thank you for mentioning our fresh, spotless accommodations. We are thrilled you had an excellent experience and were able to take advantage of our fantastic location. We enjoyed hosting your visit, and we would love to welcome you back the next time you are in the area. Thank you again for the feedback.Sincerely,Julia CastanoGeneral Manager

8/10 – Bien

Eiko, Yamato Kanagawa

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en mai 2024
General Manager a répondu le 24 mai 2024
Dear Eiko, We appreciate you taking the time to leave your kind rating for Courtyard San Francisco Fisherman's Wharf. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations for a great stay. We hope to see you again soon! Sincerely, Julia Castano, General Manager

10/10 – Excellent

Shawna

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel was great. The only issue of the side we stayed on (facing beach st) was the garbage trucks collecting garbage at 4am. That isn’t the hotels fault at all.
Séjour de 4 nuits en mai 2024
General Manager a répondu le 14 mai 2024
Dear Shawna, Thank you for staying at Courtyard San Francisco Fisherman's Wharf and for your kind feedback. We are pleased you enjoyed your stay and liked our beautiful property. However, we regret to learn that your sleep was disturbed, and we very much appreciate your understanding. It was a pleasure hosting you, and we hope to see you again soon. Sincerely,Julia Castano,General Manager

10/10 – Excellent

Thomas

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved the location, so easy to walk to fisherman's wharf and to the cable car which goes to Lombard street, union square, Chinatown. Car rental offices right nextdoor which was ideal for dropping off our Avis car when we arrived in SF. Room was comfortable, clean, good shower. The only minor inconvenience about the hotel was the bin collections outside at 3-4am (but appreciate the hotel has no control over that). Otherwise, we found it perfect
Séjour de 3 nuits en mai 2024
General Manager a répondu le 10 mai 2024
Dear Thomas, Thank you for the excellent review of your stay at Courtyard San Francisco Fisherman's Wharf. We are delighted our well-kept room provided every comfort you needed and that you enjoyed our convenient location near Fisherman's Wharf and all the local attractions. However, we apologize for any inconvenience you may had. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Julia CastanoGeneral Manager

8/10 – Bien

Michael

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Gute Lage.
Séjour de 3 nuits en mai 2024
General Manager a répondu le 10 mai 2024
Dear Michael, Thank you for the excellent review of your stay at Courtyard San Francisco Fisherman's Wharf. We are pleased you found our convenient location near all the local attractions to be perfect for your visit. It was a pleasure having you as our guest, and we look forward to seeing you back in the area.Sincerely,Julia CastanoGeneral Manager

6/10 – Acceptable

Dominic

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel itself was fine, and the staff were definitely a highlight - everyone we spoke to on the front desk was polite, friendly and super helpful. We got some great recommendations for places to eat! Our room felt a little dark and perhaps dated. Perfectly clean on arrival so no issues there. Area felt safe, and we chose it to be away from downtown. The problem was the outside noise. We were here for 5 nights. Every night without fail around 1am and again around 4.30am there was noise on the street - normally something to do with the homeless raiding bins, or cleaning lorries or bin lorries in the early hours. Not the hotels fault, but when you're jet lagged, having interrupted sleep is the worst. It might be better in other parts of the hotel - perhaps on the inside of the square. We tried earplugs but this didn't really help. Our room faced Beach St. If the noise wasn't an issue, would be a 4/5 and we'd happily stay there again. If your number one priority is a quiet night, perhaps look elsewhere.
Séjour de 5 nuits en mai 2024
General Manager a répondu le 10 mai 2024
Dear Dominic, Thank you for taking the time to review our hotel. We appreciate you mentioning the excellent service you received from our associates. We strive to deliver a memorable hotel experience in all aspects. San Francisco is a vibrant city, and like other great cities, street noise can occasionally be a factor. Please accept our apologies for the noise issues you experienced from outside the hotel. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Sincerely,Julia CastanoGeneral Manager

8/10 – Bien

Fouad

Voyage en famille
Points forts : Propreté, service et personnel
We liked the proximity to the wharf but the noise from outside the hotel easily traveled inside especially in the early morning.
Séjour de 5 nuits en avril 2024
General Manager a répondu le 8 mai 2024
Dear Fouad, Thank you for taking the time to review our hotel. We are pleased our convenient location added enjoyment to your visit. However, San Francisco is a vibrant city, and like other great cities, street noise can occasionally be a factor. Please accept our apologies for any noise issues you experienced from outside the hotel. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. Thank you for choosing Courtyard San Francisco Fisherman's Wharf, and we hope you will give us another chance the next time you visit the area.Sincerely,Julia Castano,General Manager

10/10 – Excellent

Subrata

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel in a very convenient location. Large clean rooms. Walk to Pier 39 and Girardalli square.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 6 mai 2024
Dear Subrata, Thank you for the excellent feedback. We agree that our location in the heart of Fisherman's Wharf and walking distance to nearby destinations, such as Pier 39, Ghirardelli Square, and North Beach, does not get any better. We are glad this elevated your stay with us. We are also pleased you appreciate our spacious and spotless accommodations. It was a pleasure hosting you at Courtyard San Francisco Fisherman's Wharf, and we look forward to your next visit. Sincerely,Julia Castano,General Manager

10/10 – Excellent

maria

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Intimidating homeless people in the neighborhood.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 2 mai 2024
Dear Maria, Thank you for choosing us and sharing your experience. Our guests' security and safety are of utmost importance to us; therefore, it was discouraging to learn of your encounter near our property. Unfortunately, the public area and environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt while visiting our city. We hope the rest of your stay was enjoyable and that you will give us another opportunity to welcome you again in the future.Sincerely,Julia CastanoGeneral Manager

10/10 – Excellent

Katharine

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel, rooms and staff were excellent. Very helpful and friendly. It would have been much more convenient if there was breakfast included. We found meals in this area very expensive. Being close to the strip it was very noisy at night. Loud cars racing up and down the main strip until early hours. Cops didn't do anything. But the hotel was great.
Séjour de 5 nuits en avril 2024
General Manager a répondu le 1 mai 2024
Dear Katharine, Thank you for staying at Courtyard San Francisco Fisherman's Wharf and for your high rating. We are pleased you enjoyed our property and accommodations and that our courteous associates left a great impression on you. However, we regret any disappointment you experienced due to our breakfast options. We hope the positive aspects of your stay made up for us not meeting every expectations. San Francisco is a vibrant city, and like other great cities, street noise can occasionally be a factor. Please accept our apologies for any noise issues you experienced from outside the hotel. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Sincerely,Julia Castano,General Manager

10/10 – Excellent

Bette

Séjour de 1 nuit en avril 2024
General Manager a répondu le 19 mai 2024
Dear Bette, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard San Francisco Fisherman's Wharf. We look forward to your return and wish you all the best with your future travels.Sincerely,Julia Castano,General Manager

10/10 – Excellent

Stephen

Séjour de 2 nuits en avril 2024
General Manager a répondu le 19 mai 2024
Dear Stephen, Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at Courtyard San Francisco Fisherman's Wharf and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Sincerely,Julia Castano,General Manager

10/10 – Excellent

cedric

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
excellent
Séjour de 2 nuits en mars 2024
General Manager a répondu le 28 avr. 2024
Dear Cedric, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a fantastic stay at Courtyard San Francisco Fisherman's Wharf. We look forward to your return and wish you all the best with your future travels.Sincerely,Julia Castano,General Manager

8/10 – Bien

Jo-Anna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The location and staff were great
Séjour de 4 nuits en février 2024
Jammie a répondu le 27 avr. 2024
Thank you for staying with us. We hope you enjoyed your stay and consider staying with us again on your next trip to San Francisco.

10/10 – Excellent

Laura

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
All good
Séjour de 2 nuits en mars 2024
Jammie a répondu le 27 avr. 2024
Thank you for staying with us. We hope you enjoyed your stay and we hope you consider us again on your next visit to San Francisco.

10/10 – Excellent

Brian

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very good staff
Séjour de 3 nuits en avril 2024
General Manager a répondu le 24 avr. 2024
Dear Brian, Thank you for the review of your stay at Courtyard San Francisco Fisherman's Wharf. We are delighted to know you enjoyed the excellent service provided by our staff. We look forward to welcoming you back to the area.Sincerely,Julia CastanoGeneral Manager

8/10 – Bien

Samara

Séjour de 5 nuits en avril 2024
General Manager a répondu le 12 mai 2024
Dear Samara, We appreciate you taking the time to leave your kind rating for Courtyard San Francisco Fisherman's Wharf. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations for a great stay. We hope to see you again soon!Sincerely,Julia Castano,General Manager

10/10 – Excellent

Michaela

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Das Hotel ist sehr gut gelegen nur wenige Minuten zu Fuß zu Fishermans Warf und Pier39. Das Personal nett und stets hilfsbereit die Zimmer groß und sauber.
Séjour de 3 nuits en avril 2024
General Manager a répondu le 21 avr. 2024
Dear Michaela, Thank you for the excellent feedback and for highlighting our fantastic location. We are also glad our spacious accommodations and dedicated associates exceeded your expectations. It was a pleasure hosting you at Courtyard San Francisco Fisherman's Wharf, and we look forward to being your home every time you are in the area. Sincerely,Julia Castano,General Manager

10/10 – Excellent

Rachel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Location and price was amazing! Staff makes you feel safe & very friendly 😊
Séjour de 1 nuit en avril 2024
General Manager a répondu le 18 avr. 2024
Dear Rachael, Thank you for choosing Courtyard San Francisco Fisherman's Wharf and for your great feedback. We are pleased you not only enjoyed our ideal location but also found us to be of excellent value. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your generous remarks. Thank you once again; it will be our pleasure to welcome you back on your next visit to the area.Sincerely,Julia Castano,General Manager

10/10 – Excellent

Eva Dietlinde

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 4 nuits en avril 2024
General Manager a répondu le 15 avr. 2024
Dear Ms. Dietlinde, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard San Francisco Fisherman's Wharf; we hope to see you again soon. Sincerely,Julia Castano,General Manager

10/10 – Excellent

Jacqueline

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
Oversized room with a comfy bed. The hotel is located within walking distance from the Pier 39. Overall it’s a great value for the money.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 12 avr. 2024
Dear Jacqueline, We can't thank you enough for your outstanding feedback. We are pleased to know that our spacious accommodations and ideal location met your expectations, especially considering the value we strive to offer. Our top priority is your satisfaction, and we are glad to have delivered a great experience at a great price! Thank you for choosing Courtyard San Francisco Fisherman's Wharf, and we hope to see you again soon.Sincerely,Julia Castano,General Manager

8/10 – Bien

Scott

Voyage de couple
Great location
Séjour de 2 nuits en avril 2024
General Manager a répondu le 8 avr. 2024
Dear Scott, Thank you for your feedback. We agree our location in the heart of Fisherman's Wharf does not get any better with walking distance to destinations such as Pier 39, Ghirardelli Square, and North Beach. It was a pleasure hosting you, and we look forward to seeing you at Courtyard San Francisco Fisherman's Wharf again soon. Sincerely,Julia Castano,General Manager

8/10 – Bien

patrick

Séjour de 1 nuit en avril 2024
General Manager a répondu le 25 avr. 2024
Dear Patrick, Thank you for the wonderful rating for Courtyard San Francisco Fisherman's Wharf! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely,Julia Castano,General Manager

8/10 – Bien

Steven

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room was facing Beach Street and we were woken up at 4:30am eveny morning by garbage pickup out front on the street.
Séjour de 4 nuits en mars 2024
General Manager a répondu le 5 avr. 2024
Dear Steven, Thank you for your review of Courtyard San Francisco Fisherman's Wharf and your kind rating. We hope you enjoyed your overall stay. However, we are sorry for the noise issues you experienced during your stay and that your sleep was disrupted. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We hope to see you again on your next visit.Sincerely,Julia CastanoGeneral Manager

10/10 – Excellent

Mary

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff extremely friendly and helpful, room a good size. King bed comfortable and location fabulous
Séjour de 3 nuits en mars 2024
General Manager a répondu le 4 avr. 2024
Dear Mary, Thank you for your kind feedback. Located in the heart of Fisherman's Wharf, we are pleased to offer comfortable accommodations and fantastic service provided by our courteous associates. We appreciate you for taking time out of your day to recognize our efforts. We hope to see you at Courtyard San Francisco Fisherman's Wharf again soon. Sincerely,Julia Castano,General Manager

10/10 – Excellent

Joanne

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Absolutely fabulous stay - everyone was so friendly and helpful, the beds are so comfortable, rooms clean, breakfast delicious. Had a room overlooking the laneway which was a bit noisy at times but no too much of an issue. Thank you!
Séjour de 3 nuits en mars 2024
General Manager a répondu le 2 avr. 2024
Dear Joanne, Thank you for letting us know your stay was great and that our courteous associates left a great impression on you. We are pleased your room provided every comfort you needed and that you enjoyed the delicious breakfast. It was a pleasure hosting you at Courtyard San Francisco Fisherman's Wharf, and we look forward to welcoming you back soon.Sincerely,Julia Castano,General Manager

6/10 – Acceptable

Michael

Séjour de 7 nuits en mars 2024
General Manager a répondu le 20 avr. 2024
Dear Michael, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Sincerely,Julia Castano,General Manager

10/10 – Excellent

Edgar

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location!
Séjour de 1 nuit en mars 2024
General Manager a répondu le 30 mars 2024
Dear Edgar, Thank you for choosing Courtyard San Francisco Fisherman's Wharf and for sharing your feedback. Ensuring easy access to the best of San Francisco is one of our top priorities, and we are delighted to know t that our convenient location near Ghirardelli Square, North Beach, and other attractions met your expectations. We look forward to welcoming you back again soon.Sincerely,Julia Castano,General Manager

10/10 – Excellent

Melody, Kelowna

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
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Séjour de 1 nuit en mars 2024
General Manager a répondu le 27 mars 2024
Dear Melody, Thank you for your outstanding rating. We are glad that we exceeded all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard San Francisco Fisherman's Wharf. Sincerely, Julia Castano, General Manager

8/10 – Bien

Ruslan, Boca Raton

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Parking was an issue - valet expensive
Séjour de 2 nuits en mars 2024
General Manager a répondu le 26 mars 2024
Dear Ruslan, Thank you for choosing Courtyard San Francisco Fisherman's Wharf and for your nice rating. We are happy to see that your overall time with us was pleasant; however, we regret any inconvenience you faced with our parking and your dissatisfaction with the fees. We review our pricing regularly to make sure that we are priced competitively. We appreciate your business, and we hope to see you again the next time you visit the area. Sincerely, Julia Castano, General Manager

10/10 – Excellent

Carol

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient location to many areas . Very clean hotel and excellent customer service. Felt very safe here! Would definitely stay again .
Séjour de 2 nuits en mars 2024
General Manager a répondu le 24 mars 2024
Dear Carol, Thank you for choosing Courtyard San Francisco Fisherman's Wharf and sharing your feedback. We are thrilled to know you were pleased with our ideal location, well-maintained property, and outstanding service. It was a pleasure to host you, and we look forward to your next visit. Sincerely,Julia Castano,General Manager