Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 489 avis sur 1000." "
10 – Excellent
489
Note de 8 – Bien, d’après 325 avis sur 1000." "
8 – Bien
325
Note de 6 – Acceptable, d’après 101 avis sur 1000." "
6 – Acceptable
101
Note de 4 – Médiocre, d’après 48 avis sur 1000." "
4 – Médiocre
48
Note de 2 – Terrible, d’après 37 avis sur 1000." "
2 – Terrible
37
8,8/10
Propreté
8,8/10
Service et personnel
8,0/10
Commodités
8,4/10
État et installations de l’hébergement
8,2/10
Écoresponsabilité
Avis
8/10 – Bien
Ernest
Voyage en famille
24 mai 2024
Points forts : Commodités, état et installations de l’hébergement
Was good Value for the money. Was not impressed with the breakfast.
Ernest
Séjour de 1 nuit en mai 2024
8/10 – Bien
Leanne
Voyage de couple
21 mai 2024
Points forts : Propreté, service et personnel
Hard to walk in area. Traffic busy and lack of sidewalks.
Leanne
Séjour de 2 nuits en mai 2024
10/10 – Excellent
Karen Rowser
Voyage d’affaires
13 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We booked a king suite comfortable bed couch chair bathroom was nice
Karen Rowser
Séjour de 3 nuits en mai 2024
10/10 – Excellent
Robert
Voyage en famille
13 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was grate wr will stay again
Robert
Séjour de 1 nuit en mai 2024
10/10 – Excellent
Jay
11 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Jay
Séjour de 1 nuit en mai 2024
6/10 – Acceptable
Deborah
11 mai 2024
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Overall the hotel is a nice hotel but the couch and love seat were very dirty and spots all over them.
Deborah
Séjour de 1 nuit en mai 2024
10/10 – Excellent
Beth
8 mai 2024
Beth
Séjour de 1 nuit en mai 2024
6/10 – Acceptable
Jacque
Voyage en famille
4 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room was nice but road noise was terrible. Shower tub was slipper like ice and no grab bars. This seem to be a problem in this area. The last three times I came to Lancaster I've been unable to take a shower because of safety. Breakfast was better than average.
Jacque
Séjour de 1 nuit en mai 2024
8/10 – Bien
Tracy
Voyage en groupe, Voyage d’affaires
1 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and spacious
Tracy
Séjour de 1 nuit en avril 2024
10/10 – Excellent
Izreal
Voyage de couple
30 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I had a very great time for my overnight stay, staff was very accommodating and kind
Izreal
Séjour de 1 nuit en avril 2024
10/10 – Excellent
Leroy
28 avr. 2024
Leroy
Séjour de 1 nuit en avril 2024
8/10 – Bien
Bob
21 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Bob
Séjour de 3 nuits en avril 2024
10/10 – Excellent
James
19 avr. 2024
Points forts : Propreté, service et personnel
They are renovating, so the messy areas were understandable. The front desk clerk, Ashley Brice, went above and beyond in helping me print theatre tickets. She was extremely willing and helpful.
James
Séjour de 1 nuit en avril 2024
8/10 – Bien
Michele
16 avr. 2024
Under renovation.
Michele
Séjour de 2 nuits en avril 2024
4/10 – Médiocre
Chengbin
7 avr. 2024
Chengbin
Séjour de 1 nuit en avril 2024
10/10 – Excellent
Mark
Voyage de couple
6 avr. 2024
Points forts : Propreté, service et personnel
located on 1 way street. 1st floor under construction
Mark
Séjour de 1 nuit en avril 2024
Jolan Grego a répondu le 12 avr. 2024
We appreciate your understanding and patience during this time of renovation. Thank you for choosing to stay with us and we hope to see you again soon!
10/10 – Excellent
Livier
Voyage de couple
3 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient, lots of places to shop and eat near by.
Livier
Séjour de 1 nuit en mars 2024
Jolan Grego a répondu le 12 avr. 2024
We are happy to hear that you found our property to be surrounded by a variety of shopping and dining options. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
6/10 – Acceptable
Terrence
31 mars 2024
It’s was cool
Terrence
Séjour de 2 nuits en mars 2024
Jolan Grego a répondu le 3 avr. 2024
Thank you for taking the time to review our property.
10/10 – Excellent
Cynthia
30 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Cynthia
Séjour de 1 nuit en mars 2024
Jolan Grego a répondu le 1 avr. 2024
Thank you for taking the time to review our property. We hope to see you again soon!
10/10 – Excellent
James
Voyage en famille
29 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Highway outside very busy and noisy but it’s convenient to everything so it’s a hustling and bustling area. Morning continental breaks great and the rooms are spacious and well maintained
James
Séjour de 1 nuit en mars 2024
Jolan Grego a répondu le 30 mars 2024
Thank you for your review. We are centrally located to Lancaster's most popular attractions. The hotel is a great value. For the price of a standard room you can enjoy a suite with extra room and many amenities. The coffee is always on and you can enjoy a fresh perk at breakfast or in the evening. Thanks for staying with us. We hope to see you again soon!
10/10 – Excellent
Jeannette
27 mars 2024
Jeannette
Séjour de 2 nuits en mars 2024
Jolan Grego a répondu le 30 mars 2024
Thank you for taking the time to review our property. We hope to see you again soon!
10/10 – Excellent
John, Bear
Voyage d’affaires
22 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Modesty place to stay and within walking distance to a shopping mall and dining places.
John
Séjour de 1 nuit en mars 2024
Jolan Grego a répondu le 26 mars 2024
Thank you for taking the time to share your feedback with us. Our team strives to provide a comfortable and enjoyable experience for all our guests, and it is rewarding to know that we met your expectations. We understand the importance of accessibility and options for our guests, and we are pleased that this aspect of our location was beneficial to you. We hope to see you again soon.
6/10 – Acceptable
Jeffrey
16 mars 2024
Points forts : Service et personnel, commodités
The chair in the room had a slip cover over it in dark brown. The sofa was slightly dirty. The carpeting was dark. The room was ratger dark too. The curtains and comforter looked new and bright. Bathroom was nice. A major road went by the outside andvwas noisy both day and night. This made it hard to sleep the first night. Everything else was nice. The parking lot looked a little sketchy, but was not a problem. It was brightly lit. The staff was friendly at checking in.
Jeffrey
Séjour de 2 nuits en mars 2024
Jolan Grego a répondu le 26 mars 2024
We apologize for any inconvenience you experienced with the condition of the chair, sofa and carpeting in your room. Rest assured, we taking cleanliness and maintenance very seriously and will address these issues with our housekeeping team to ensure that they are rectified promptly. Regarding your concerns about the parking lot, we prioritize the safety and security of our guests and their belongings. We regularly monitor and maintain our parking facilities to provide a secure environment for all our guests. If you have any specific feedback or suggestions regarding the parking area, please feel free to share them with us. We appreciate your valuable feedback as it helps us improve and enhance the experience we provide to our guests. Thank you again for choosing to stay with us and we hope you visit again soon!
6/10 – Acceptable
Alex
10 mars 2024
Poor quality mattress. Plumbing not best
Alex
Séjour de 1 nuit en mars 2024
Jolan Grego a répondu le 26 mars 2024
The property offers so much more than a traditional hotel. Each room is a suite, we offer a great complimentary continental breakfast and were are close to all of Lancaster's best attractions. Your review does not mention if you brought your concerns to the staff, but our team is ready to assist with any problem. We hope you will reconsider your decision not to stay with us and we hope to see you in the future.
8/10 – Bien
Shawn
Voyage de couple
8 mars 2024
Points forts : Commodités
Room was clean and nice. Staff was nice. The only things that concerned me was that we were woken up on our last morning at 6:50am by the fire alarm. My husband and I jumped up got dressed and ran down the stairwell and out the bldg yet no one else did nor did the staff come check to make sure everyone was fine. Turns out the oven set the alarm off but no one was informed what happened until we came around the front where staff were confused why we were asking. Then told us it was the oven yet no one else in the hotel was alarmed about it. Even the fire truck showed up. We went back to our room and proceeded to shower and pack up. Also breakfast was ok I was surprised if no bacon or sausage etc. only eggs, potatoes and gravy for biscuits. There was a pancake maker which was fine.
Shawn
Séjour de 2 nuits en mars 2024
Jolan Grego a répondu le 26 mars 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience caused by the fire alarm going off on your last morning. Please be assured that the safety and well-being of our guests is our top priority, and any alarm activation is taken very seriously by our team. We understand the importance of clear communication in such situations, and regret any confusion that may have arisen. We apologize for any disruption this may have caused to your stay, and we hope that this experience will not deter your from choosing to stay with us again in the future.
10/10 – Excellent
Voyageur vérifié
25 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hawthorn, et veldig greit boalternativ i Lancaster
Vi hadde et veldig fint opphold på Hawthorn. Hotellet ligger sentralt (kort kjøretur) unna ift de aktivitetene vi oppsøkte.
Kort biltur til Tanger outlet, kort vei til golfbanen, for en ettermiddagstur, og kort vei til Walmart.
Det er også en kort kjøretur å komme seg ut i området der Amishfolket bor.
Hawthorn er et veldig greit alternativ å bo på i Lancaster. Vi har bodd der flere ganger
på tidligere, reiser og sjekker gjerne inn igjen.
Voyageur vérifié
Séjour de 2 nuits en février 2024
Jolan Grego a répondu le 26 mars 2024
Thank you for taking the time to review our property. We hope to see you again soon!
8/10 – Bien
Jean
22 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Jean
Séjour de 1 nuit en février 2024
Jolan Grego a répondu le 26 mars 2024
Thank you for taking the time to review our property. We hope to see you again soon!
10/10 – Excellent
Robert
15 févr. 2024
Robert
Séjour de 2 nuits en février 2024
Jolan Grego a répondu le 16 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon!
10/10 – Excellent
Kenneth
Voyage de couple, Voyage avec des animaux de compagnie
14 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Spacious room. Overall clean but refrigerator had black mold on door due to someone turning it off and closing the door. Good breakfast but toaster not working.
Kenneth
Séjour de 1 nuit en février 2024
Jolan Grego a répondu le 16 févr. 2024
Thank you for taking the time to review our property. I will pass along your comments to our staff. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hawthorn Suites by Wyndham, we continuously strive to meet your needs and expectations.
10/10 – Excellent
Leonard
Voyage en famille
11 févr. 2024
Points forts : Commodités
Thanks you giys
Leonard
Séjour de 2 nuits en février 2024
Jolan Grego a répondu le 13 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon!
8/10 – Bien
Chris
11 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Pretty ok
For the price, this was a very good hotel. It was not amazing, it did not knock our socks off, but it was clean, breakfast was sufficient, the beds were alright.
Our largest complaint was the lack of Smart TV’s-
Chris
Séjour de 1 nuit en février 2024
Jolan Grego a répondu le 13 févr. 2024
Thank you for taking the time to review our property. I will pass your comments along to our team. We hope to see you again soon!
10/10 – Excellent
Miranda, Middletown
6 févr. 2024
Miranda
Séjour de 1 nuit en décembre 2023
Jolan Grego a répondu le 13 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon!
10/10 – Excellent
Paul
4 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Paul
Séjour de 1 nuit en février 2024
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.
10/10 – Excellent
Raphael
28 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Raphael
Séjour de 5 nuits en janvier 2024
Jolan Grego a répondu le 1 févr. 2024
Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations.We hope to see you again soon.
2/10 – Terrible
Susan
27 janv. 2024
They won’t let me stay there as I am from Lancaster county. And they said that they canceled my payment but I never got my money back.
Susan
Séjour de 3 nuits en janvier 2024
Jolan a répondu le 6 févr. 2024
I contacted Expedia for you regarding your refund. We did everything on our end and do not have your money. I apologize for the inconvenience. Thank you. Hawthorn Suites by Wyndham
8/10 – Bien
Vincent
Voyage en famille
25 janv. 2024
Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Vincent
Séjour de 1 nuit en janvier 2024
Jolan Grego a répondu le 1 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.
10/10 – Excellent
Nicholas
23 janv. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nicholas
Séjour de 2 nuits en janvier 2024
Jolan Grego a répondu le 1 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon!
10/10 – Excellent
Christopher
21 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Christopher
Séjour de 2 nuits en janvier 2024
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.
6/10 – Acceptable
rachael
20 janv. 2024
rachael
Séjour de 1 nuit en janvier 2024
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.
10/10 – Excellent
Bryan
20 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bryan
Séjour de 1 nuit en janvier 2024
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.
10/10 – Excellent
Rebakah
Voyage en famille
15 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Rebakah
Séjour de 2 nuits en janvier 2024
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.
8/10 – Bien
Wilton
10 janv. 2024
Points forts : Service et personnel
Wilton
Séjour de 2 nuits en janvier 2024
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.
10/10 – Excellent
Timothy
Voyage en groupe
8 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Timothy
Séjour de 1 nuit en janvier 2024
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.
6/10 – Acceptable
Lori
6 janv. 2024
Lori
Séjour de 1 nuit en janvier 2024
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.
10/10 – Excellent
James
4 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
James
Séjour de 2 nuits en décembre 2023
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.
6/10 – Acceptable
richard
4 janv. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
richard
Séjour de 1 nuit en décembre 2023
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.
10/10 – Excellent
Teresa
Voyage de couple
3 janv. 2024
Teresa
Séjour de 2 nuits en janvier 2024
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.
10/10 – Excellent
Persio
Voyage en famille
2 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent experience.
Good location, good service, clean, and very comfortable
Persio
Séjour de 1 nuit en décembre 2023
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.
6/10 – Acceptable
Voyageur vérifié
Voyage d’affaires
1 janv. 2024
Points forts : Service et personnel, état et installations de l’hébergement
Short stay
The carpet hadn’t been vacuum for a while:in the corners and behind the entrance door is heavy dust and crumbs. Beef strip bag by the bed. There is no customer business office for printing. Customer must email information to the office to be printed.
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Jolan Grego a répondu le 1 févr. 2024
The property offers so much more than a traditional hotel. Each room is a suite, we offer a great complimentary continental breakfast, and we are close to all of Lancaster's best attractions. Your review does not mention if you brought your concerns to the staff, but our team is ready to assist with any problem. We hope to see you in the future.
8/10 – Bien
Sara
30 déc. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Sara
Séjour de 4 nuits en décembre 2023
Jolan Grego a répondu le 1 févr. 2024
Thank you for taking the time to review our property. We hope to see you again.