Suite studio, 1 très grand lit, non-fumeur | Bureau, fer et planche à repasser, lit de bébé (gratuit)

Hawthorn Suites by Wyndham Lancaster – Avis

2.5 out of 5
Hawthorn Suites by Wyndham Lancaster
2045 Lincoln Hwy E, Lancaster, PA

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 489 avis sur 1000." "
Note de 8 – Bien, d’après 325 avis sur 1000." "
Note de 6 – Acceptable, d’après 101 avis sur 1000." "
Note de 4 – Médiocre, d’après 48 avis sur 1000." "
Note de 2 – Terrible, d’après 37 avis sur 1000." "

8,8/10

Propreté

8,8/10

Service et personnel

8,0/10

Commodités

8,4/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 – Bien

Ernest

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
Was good Value for the money. Was not impressed with the breakfast.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Leanne

Voyage de couple
Points forts : Propreté, service et personnel
Hard to walk in area. Traffic busy and lack of sidewalks.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Karen Rowser

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We booked a king suite comfortable bed couch chair bathroom was nice
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Robert

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was grate wr will stay again
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Jay

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Deborah

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Overall the hotel is a nice hotel but the couch and love seat were very dirty and spots all over them.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Beth

Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Jacque

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room was nice but road noise was terrible. Shower tub was slipper like ice and no grab bars. This seem to be a problem in this area. The last three times I came to Lancaster I've been unable to take a shower because of safety. Breakfast was better than average.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Tracy

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and spacious
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Izreal

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I had a very great time for my overnight stay, staff was very accommodating and kind
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Leroy

Séjour de 1 nuit en avril 2024

8/10 – Bien

Bob

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024

10/10 – Excellent

James

Points forts : Propreté, service et personnel
They are renovating, so the messy areas were understandable. The front desk clerk, Ashley Brice, went above and beyond in helping me print theatre tickets. She was extremely willing and helpful.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Michele

Under renovation.
Séjour de 2 nuits en avril 2024

4/10 – Médiocre

Chengbin

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Mark

Voyage de couple
Points forts : Propreté, service et personnel
located on 1 way street. 1st floor under construction
Séjour de 1 nuit en avril 2024
Jolan Grego a répondu le 12 avr. 2024
We appreciate your understanding and patience during this time of renovation. Thank you for choosing to stay with us and we hope to see you again soon!

10/10 – Excellent

Livier

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient, lots of places to shop and eat near by.
Séjour de 1 nuit en mars 2024
Jolan Grego a répondu le 12 avr. 2024
We are happy to hear that you found our property to be surrounded by a variety of shopping and dining options. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 – Acceptable

Terrence

It’s was cool
Séjour de 2 nuits en mars 2024
Jolan Grego a répondu le 3 avr. 2024
Thank you for taking the time to review our property.

10/10 – Excellent

Cynthia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Jolan Grego a répondu le 1 avr. 2024
Thank you for taking the time to review our property. We hope to see you again soon!

10/10 – Excellent

James

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Highway outside very busy and noisy but it’s convenient to everything so it’s a hustling and bustling area. Morning continental breaks great and the rooms are spacious and well maintained
Séjour de 1 nuit en mars 2024
Jolan Grego a répondu le 30 mars 2024
Thank you for your review. We are centrally located to Lancaster's most popular attractions. The hotel is a great value. For the price of a standard room you can enjoy a suite with extra room and many amenities. The coffee is always on and you can enjoy a fresh perk at breakfast or in the evening. Thanks for staying with us. We hope to see you again soon!

10/10 – Excellent

Jeannette

Séjour de 2 nuits en mars 2024
Jolan Grego a répondu le 30 mars 2024
Thank you for taking the time to review our property. We hope to see you again soon!

10/10 – Excellent

John, Bear

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Modesty place to stay and within walking distance to a shopping mall and dining places.
Séjour de 1 nuit en mars 2024
Jolan Grego a répondu le 26 mars 2024
Thank you for taking the time to share your feedback with us. Our team strives to provide a comfortable and enjoyable experience for all our guests, and it is rewarding to know that we met your expectations. We understand the importance of accessibility and options for our guests, and we are pleased that this aspect of our location was beneficial to you. We hope to see you again soon.

6/10 – Acceptable

Jeffrey

Points forts : Service et personnel, commodités
The chair in the room had a slip cover over it in dark brown. The sofa was slightly dirty. The carpeting was dark. The room was ratger dark too. The curtains and comforter looked new and bright. Bathroom was nice. A major road went by the outside andvwas noisy both day and night. This made it hard to sleep the first night. Everything else was nice. The parking lot looked a little sketchy, but was not a problem. It was brightly lit. The staff was friendly at checking in.
Séjour de 2 nuits en mars 2024
Jolan Grego a répondu le 26 mars 2024
We apologize for any inconvenience you experienced with the condition of the chair, sofa and carpeting in your room. Rest assured, we taking cleanliness and maintenance very seriously and will address these issues with our housekeeping team to ensure that they are rectified promptly. Regarding your concerns about the parking lot, we prioritize the safety and security of our guests and their belongings. We regularly monitor and maintain our parking facilities to provide a secure environment for all our guests. If you have any specific feedback or suggestions regarding the parking area, please feel free to share them with us. We appreciate your valuable feedback as it helps us improve and enhance the experience we provide to our guests. Thank you again for choosing to stay with us and we hope you visit again soon!

6/10 – Acceptable

Alex

Poor quality mattress. Plumbing not best
Séjour de 1 nuit en mars 2024
Jolan Grego a répondu le 26 mars 2024
The property offers so much more than a traditional hotel. Each room is a suite, we offer a great complimentary continental breakfast and were are close to all of Lancaster's best attractions. Your review does not mention if you brought your concerns to the staff, but our team is ready to assist with any problem. We hope you will reconsider your decision not to stay with us and we hope to see you in the future.

8/10 – Bien

Shawn

Voyage de couple
Points forts : Commodités
Room was clean and nice. Staff was nice. The only things that concerned me was that we were woken up on our last morning at 6:50am by the fire alarm. My husband and I jumped up got dressed and ran down the stairwell and out the bldg yet no one else did nor did the staff come check to make sure everyone was fine. Turns out the oven set the alarm off but no one was informed what happened until we came around the front where staff were confused why we were asking. Then told us it was the oven yet no one else in the hotel was alarmed about it. Even the fire truck showed up. We went back to our room and proceeded to shower and pack up. Also breakfast was ok I was surprised if no bacon or sausage etc. only eggs, potatoes and gravy for biscuits. There was a pancake maker which was fine.
Séjour de 2 nuits en mars 2024
Jolan Grego a répondu le 26 mars 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience caused by the fire alarm going off on your last morning. Please be assured that the safety and well-being of our guests is our top priority, and any alarm activation is taken very seriously by our team. We understand the importance of clear communication in such situations, and regret any confusion that may have arisen. We apologize for any disruption this may have caused to your stay, and we hope that this experience will not deter your from choosing to stay with us again in the future.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hawthorn, et veldig greit boalternativ i Lancaster
Vi hadde et veldig fint opphold på Hawthorn. Hotellet ligger sentralt (kort kjøretur) unna ift de aktivitetene vi oppsøkte. Kort biltur til Tanger outlet, kort vei til golfbanen, for en ettermiddagstur, og kort vei til Walmart. Det er også en kort kjøretur å komme seg ut i området der Amishfolket bor. Hawthorn er et veldig greit alternativ å bo på i Lancaster. Vi har bodd der flere ganger på tidligere, reiser og sjekker gjerne inn igjen.
Séjour de 2 nuits en février 2024
Jolan Grego a répondu le 26 mars 2024
Thank you for taking the time to review our property. We hope to see you again soon!

8/10 – Bien

Jean

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Jolan Grego a répondu le 26 mars 2024
Thank you for taking the time to review our property. We hope to see you again soon!

10/10 – Excellent

Robert

Séjour de 2 nuits en février 2024
Jolan Grego a répondu le 16 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon!

10/10 – Excellent

Kenneth

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Spacious room. Overall clean but refrigerator had black mold on door due to someone turning it off and closing the door. Good breakfast but toaster not working.
Séjour de 1 nuit en février 2024
Jolan Grego a répondu le 16 févr. 2024
Thank you for taking the time to review our property. I will pass along your comments to our staff. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hawthorn Suites by Wyndham, we continuously strive to meet your needs and expectations.

10/10 – Excellent

Leonard

Voyage en famille
Points forts : Commodités
Thanks you giys
Séjour de 2 nuits en février 2024
Jolan Grego a répondu le 13 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon!

8/10 – Bien

Chris

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Pretty ok
For the price, this was a very good hotel. It was not amazing, it did not knock our socks off, but it was clean, breakfast was sufficient, the beds were alright. Our largest complaint was the lack of Smart TV’s-
Séjour de 1 nuit en février 2024
Jolan Grego a répondu le 13 févr. 2024
Thank you for taking the time to review our property. I will pass your comments along to our team. We hope to see you again soon!

10/10 – Excellent

Miranda, Middletown

Séjour de 1 nuit en décembre 2023
Jolan Grego a répondu le 13 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon!

10/10 – Excellent

Paul

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 – Excellent

Raphael

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en janvier 2024
Jolan Grego a répondu le 1 févr. 2024
Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations.We hope to see you again soon.

2/10 – Terrible

Susan

They won’t let me stay there as I am from Lancaster county. And they said that they canceled my payment but I never got my money back.
Séjour de 3 nuits en janvier 2024
Jolan a répondu le 6 févr. 2024
I contacted Expedia for you regarding your refund. We did everything on our end and do not have your money. I apologize for the inconvenience. Thank you. Hawthorn Suites by Wyndham

8/10 – Bien

Vincent

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Jolan Grego a répondu le 1 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 – Excellent

Nicholas

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
Jolan Grego a répondu le 1 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon!

10/10 – Excellent

Christopher

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.

6/10 – Acceptable

rachael

Séjour de 1 nuit en janvier 2024
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 – Excellent

Bryan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 – Excellent

Rebakah

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.

8/10 – Bien

Wilton

Points forts : Service et personnel
Séjour de 2 nuits en janvier 2024
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 – Excellent

Timothy

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.

6/10 – Acceptable

Lori

Séjour de 1 nuit en janvier 2024
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 – Excellent

James

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.

6/10 – Acceptable

richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 – Excellent

Teresa

Voyage de couple
Séjour de 2 nuits en janvier 2024
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 – Excellent

Persio

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent experience.
Good location, good service, clean, and very comfortable
Séjour de 1 nuit en décembre 2023
Jolan Grego a répondu le 6 févr. 2024
Thank you for taking the time to review our property. We hope to see you again soon.

6/10 – Acceptable

Voyageur vérifié

Voyage d’affaires
Points forts : Service et personnel, état et installations de l’hébergement
Short stay
The carpet hadn’t been vacuum for a while:in the corners and behind the entrance door is heavy dust and crumbs. Beef strip bag by the bed. There is no customer business office for printing. Customer must email information to the office to be printed.
Séjour de 1 nuit en décembre 2023
Jolan Grego a répondu le 1 févr. 2024
The property offers so much more than a traditional hotel. Each room is a suite, we offer a great complimentary continental breakfast, and we are close to all of Lancaster's best attractions. Your review does not mention if you brought your concerns to the staff, but our team is ready to assist with any problem. We hope to see you in the future.

8/10 – Bien

Sara

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en décembre 2023
Jolan Grego a répondu le 1 févr. 2024
Thank you for taking the time to review our property. We hope to see you again.