8/10 Good
Heleodoro
Travelled with group
Jun 12, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very good and easy to recommend, the hotel staff is very friendly, efficient, and ready to provide any assistance you might need. One little hiccup that took a star was that on our last night hotel service did not restock toiletries and (happens on all hotels though) the showerhead should have been cleaned or replaced since it had hard water build up. The location is just excellent you can walk to Mexico's Zocalo, Angel de la Independencia, Col Roma, Zona rosa, etc. As for the hotel restaurants those would be 1 to 2 stars at best, Sonora Grill is expensive considering the scant choices and the taste was just not good (no taste actually, meat, shrimp, tacos, etc) none in our group enjoyed their food. And just skip the breakfast buffet, food is cold, chilaquiles are awful, you get better food at a Days Inn (which is practically the same menu) just go out. Starbucks is starbucks so at least that and we could not go to the Japanese restaurant.
Heleodoro
Stayed 3 nights in Jun 2024