8/10 Good
DANIELA
Travelled with family
Jun 2, 2024
Liked: Cleanliness, staff & service, amenities
We stayed in this hotel for a trip for Universal Studios and we did like it since its about 10 min apart. However, the hotel seems to be remodeled on on side but, I think there are certain things that still need to be replaced. The metal parts in the bathroom where kind of rusty and even the sprinklers in case of a fire emergency were rusty and probably have never been replaced. Still the price was fair for what we got but, the pictures of the room and bathroom elevated my expectations. The TV is kind of old and very tricky, you need to use your own Netflix and other streaming platforms. On a previous trip to Universal I had stayed in the Burbank hotel which is runned by the same owners of this hotel, yet both do seem have differences, I expected both to look alike. Staff was very kind, polite and friendly.
DANIELA
Stayed 2 nights in Apr 2024